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Thread: Australia and South Africa Server Support

  1. #1
    Valve Developer
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    Nov 2011
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    523

    Australia and South Africa Server Support

    Post your issues about the Australian and South African servers here

  2. #2
    Basic Member
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    Feb 2012
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    29
    What's the ip of the australian server?

  3. #3
    Basic Member
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    Feb 2012
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    348
    IIRC it's 103.10.125.1
    BAD person is someone who only think that he/she is a pro and others are noob and then blame the Matchmaking challenge.
    GOOD person is someone who accept the Matchmaking challenge and succeeded getting a teamwork in his/her team

  4. #4
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    Feb 2012
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    Thanks

  5. #5
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    Jul 2012
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    Havent had any problems on the South Africa server in ages... I'm not sure about others.

  6. #6
    Banned
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    Oct 2012
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    TelstraGlobal problem, need help

    C:\Users\Администратор>tracert 103.10.125.1

    Трассировка маршрута к syd.valve.net [103.10.125.1]
    с максимальным числом прыжков 30:

    1 <1 мс * * 193.168.1.1
    2 * * * Превышен интервал ожидания для запроса.
    3 1 ms 2 ms 1 ms a85-15-96-1.pppoe.vtelecom.ru [85.15.96.1]
    4 10 ms 10 ms 11 ms homer-elzar-10g.vtelecom.ru [85.15.64.14]
    5 4 ms 19 ms 21 ms 85.15.64.101
    6 1 ms 1 ms 2 ms bender-homer-tr-2g.vtelecom.ru [85.15.64.9]
    7 1 ms 1 ms 1 ms 94.25.95.105
    8 2 ms 1 ms 1 ms ge-2-0-0.uak10-ar2.dv.ip.rostelecom.ru [87.226.133.182]
    9 73 ms 74 ms 73 ms pos1-1-0.ar03.hkg04.pccwbtn.net [63.218.3.253]
    10 75 ms 76 ms 75 ms 63.218.204.34
    11 76 ms 75 ms 75 ms reach-tenge4-2.br01.hkg08.pccwbtn.net [63.218.205.146]
    12 75 ms 75 ms 75 ms i-9-0-0.hkhh-core01.bi.telstraglobal.net [202.84.153.246]
    13 329 ms 327 ms 327 ms i-0-2-0-2.sydp-core01.bx.telstraglobal.net [202.84.141.209]
    14 327 ms 323 ms 335 ms tengigabitethernet0-2-0-5.pad-gw1.sydney.telstra.net [203.50.13.25]
    15 332 ms 331 ms 331 ms bundle-ether3.chw-core2.sydney.telstra.net [203.50.6.26]
    16 331 ms 335 ms 335 ms bundle-ether1.chw48.sydney.telstra.net [203.50.6.154]
    17 329 ms 335 ms 335 ms bundle-ether2.ken39.sydney.telstra.net [203.50.6.182]
    18 322 ms 322 ms 322 ms high985158.lnk.telstra.net [139.130.72.178]
    19 319 ms 319 ms 319 ms unknown.hwng.net [173.245.208.222]
    20 330 ms 330 ms 332 ms syd.valve.net [103.10.125.1]

    Source ip 85.15.115.255 85.15.115.X

  7. #7
    Basic Member
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    Apr 2013
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    778
    Quote Originally Posted by khab.me View Post
    TelstraGlobal problem, need help

    C:\Users\Администратор>tracert 103.10.125.1

    Трассировка маршрута к syd.valve.net [103.10.125.1]
    с максимальным числом прыжков 30:

    1 <1 мс * * 193.168.1.1
    2 * * * Превышен интервал ожидания для запроса.
    3 1 ms 2 ms 1 ms a85-15-96-1.pppoe.vtelecom.ru [85.15.96.1]
    4 10 ms 10 ms 11 ms homer-elzar-10g.vtelecom.ru [85.15.64.14]
    5 4 ms 19 ms 21 ms 85.15.64.101
    6 1 ms 1 ms 2 ms bender-homer-tr-2g.vtelecom.ru [85.15.64.9]
    7 1 ms 1 ms 1 ms 94.25.95.105
    8 2 ms 1 ms 1 ms ge-2-0-0.uak10-ar2.dv.ip.rostelecom.ru [87.226.133.182]
    9 73 ms 74 ms 73 ms pos1-1-0.ar03.hkg04.pccwbtn.net [63.218.3.253]
    10 75 ms 76 ms 75 ms 63.218.204.34
    11 76 ms 75 ms 75 ms reach-tenge4-2.br01.hkg08.pccwbtn.net [63.218.205.146]
    12 75 ms 75 ms 75 ms i-9-0-0.hkhh-core01.bi.telstraglobal.net [202.84.153.246]
    13 329 ms 327 ms 327 ms i-0-2-0-2.sydp-core01.bx.telstraglobal.net [202.84.141.209]
    14 327 ms 323 ms 335 ms tengigabitethernet0-2-0-5.pad-gw1.sydney.telstra.net [203.50.13.25]
    15 332 ms 331 ms 331 ms bundle-ether3.chw-core2.sydney.telstra.net [203.50.6.26]
    16 331 ms 335 ms 335 ms bundle-ether1.chw48.sydney.telstra.net [203.50.6.154]
    17 329 ms 335 ms 335 ms bundle-ether2.ken39.sydney.telstra.net [203.50.6.182]
    18 322 ms 322 ms 322 ms high985158.lnk.telstra.net [139.130.72.178]
    19 319 ms 319 ms 319 ms unknown.hwng.net [173.245.208.222]
    20 330 ms 330 ms 332 ms syd.valve.net [103.10.125.1]

    Source ip 85.15.115.255 85.15.115.X
    12 75 ms 75 ms 75 ms i-9-0-0.hkhh-core01.bi.telstraglobal.net [202.84.153.246]
    13 329 ms 327 ms 327 ms i-0-2-0-2.sydp-core01.bx.telstraglobal.net [202.84.141.209]

    Hop 12 is in Hong Kong as stated in the address hkhh-core01.bi.telstraglobal.net
    Hop 13 is in Sydney as stated in the address sydp-core01.bx.telstraglobal.net

    Of course between Hong Kong and Sydney there will be a latency increase, and the rest of the traceroute looks fine.

  8. #8
    Basic Member
    Join Date
    Sep 2012
    Posts
    408
    There's been a huge influx of russians on our australian servers, they are reported straight away which means they are also mute banned. you can tell who they are 400 pings. The team with the least russians wins everytime. This didn't happen pre mute bans patch are the russians servers down or something?

  9. #9
    Basic Member
    Join Date
    Apr 2013
    Posts
    778
    Probably people like that guy above.

  10. #10
    Basic Member
    Join Date
    Nov 2012
    Posts
    5
    Im hhaving this issuse when ever i start a game everything loads fine until after ive picked a hero and get into game, then i get what appears to be lag but my ping is normal and I have no packet loss, the game freezes for a couple of secs then semi loads and repeats, Ive gotten put into low prio on both my accounts now because of this, Ive tried restarting dota etc but the problem still occurs, In console im getting this "Receiving uncompressed update from server" over and over again. An idea of whats going on would be great



    C:Gamerules: entering state 'DOTA_GAMERULES_STATE_WAIT_FOR_PLAYERS_TO_LOAD'
    Receiving uncompressed update from server
    C:Gamerules: entering state 'DOTA_GAMERULES_STATE_HERO_SELECTION'
    Randoming npc_dota_hero_sniper!
    Randoming npc_dota_hero_enchantress!
    Randoming npc_dota_hero_slark!
    Randoming npc_dota_hero_keeper_of_the_light!
    Randoming npc_dota_hero_vengefulspirit!
    C:Gamerules: entering state 'DOTA_GAMERULES_STATE_PRE_GAME'
    Model heroes/sniper/sniper.mdl over budget: 3451 tris, 6 batches
    Model heroes/pudge/pudge.mdl over budget: 3498 tris, 7 batches
    Receiving uncompressed update from server
    Receiving uncompressed update from server
    Receiving uncompressed update from server
    Receiving uncompressed update from server
    UnserializeDMX: Unable to open file "particles\particle_snapshots\furion\furion_cape.p sf"
    UnserializeDMX: Unable to open file "particles\particle_snapshots\furion\furion_cape.p sf"
    ERROR: CParticleSnapshot::Unserialize - could not load file particles\particle_snapshots\furion\furion_cape.ps f!
    Receiving uncompressed update from server
    CDOTA_ParticleManager: missing effect index: 4765
    Receiving uncompressed update from server
    Model heroes/Phantom_lancer/phantom_lancer.mdl over budget: 3010 tris, 7 batches
    Receiving uncompressed update from server
    Receiving uncompressed update from server
    Receiving uncompressed update from server
    Receiving uncompressed update from server
    Receiving uncompressed update from server
    Receiving uncompressed update from server
    Receiving uncompressed update from server
    Receiving uncompressed update from server
    Receiving uncompressed update from server
    Receiving uncompressed update from server
    Receiving uncompressed update from server
    Receiving uncompressed update from server
    Receiving uncompressed update from server
    Receiving uncompressed update from server

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