Announcement

Collapse

Forum Rules

  • No flaming or derogatory remarks, directly or through insinuation.
  • No discussion, sharing or referencing illegal software such as hacks, keygen, cracks and pirated software.
  • No offensive contents, including but not limited to, racism, gore or pornography.
  • No excessive spam/meme, i.e. copious one liners in a short period of time, typing with all caps or posting meme responses (text/image).
  • No trolling, including but not limited to, flame incitation, user provocation or false information distribution.
  • No link spamming or signature advertisements for content not specific to Dota 2.
  • No Dota 2 key requests, sell, trade etc.
  • You may not create multiple accounts for any purpose, including ban evasion, unless expressly permitted by a moderator.

  • Please search before posting. One thread per issue. Do not create another thread if there is an existing one already.
  • Before posting anything, make sure you check out all sticky threads (e.g., this). Do not create new threads about closed ones.
  • It is extremely important that you post in correct forum section.

  • Balance discussion only in Misc.
  • All art related (such as hero model) feedbacks go to Art Feedback Forum.
  • All matchmaking feedback should go here: Matchmaking Feedback
  • All report/low priority issues should go here: Commend/Report/Ban Feedback
  • No specific workshop item feedback. These should go to workshop page of that item.
  • When posting in non-bugs section (such as this), use [Bugs], [Discussion] or [Suggestion] prefix in your thread name.



In case you object some action by a moderator, please contact him directly through PM and explain your concerns politely. If you are still unable to resolve the issue, contact an administrator. Do not drag these issues in public.



All rules are meant to augment common sense, please use them when not conflicted with aforementioned policies.
See more
See less

Game Freeze on Launch

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Game Freeze on Launch

    DotA 2 Devs,

    In the last two weeks we've seen DotA 2 get some updates and NVIDIA has also updated their drivers. Sometime in this time-frame my game stopped working. I can launch the game, but it freezes up. I've followed all the basic troubleshooting steps from reinstalling graphics drivers to re-downloading the game to launching in autoconfig and safe modes, but nothing changes. The behavior is this:

    The game launches to a black screen, I see the red DotA 2 logo appear, it fades out into the game menu and this is where the freezing occurs. Sometimes the freeze occurs RIGHT as the menu starts to draw and slide into view. In these instances, the backdrop for MARCI doesn't even draw and I can barely see the top menu bar or the side bars fade/slide in when the game locks up. Other times, I can draw the entire game menu, see MARCI animate before the lock-up happens. Other times, I am able to browse through the menu's and pull up my character profile or view the list of heroes before the lock-up happens. I am completely unable to queue for matches or play the game. I can't keep the game open for more than a few minutes before it locks up. The game is completely unusable/unplayable for me right now.

    What do I need to do to get you the devs some good crash dumps or technical data to help get my client up and running again?

    Find my account: 995420 is my Steam ID, steamcommunity.com/id/built_then_burnt is the community page, I play the game as Hurrah! and I really would just like to get back to gaming and am willing to assist in troubleshooting and contributing to the resolution, but I need some instruction on what to do - the Steam support ticket system had nothing for me and I have LOTS OF TIME AND MONEY INVESTED in this game and I'm not willing to just let this dog lie

    -Hurrah!
Working...
X