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Dota 2 hero select crash megathread

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  • Dota 2 hero select crash megathread

    I have picked my hero (AR - Tinker) and launched the game but shortly after being at fountain, everything freezes. I restarted DotA and it wouldn't load/reconnect. I restarted Steam and got back in but it froze again immediately. I have played earlier today and for months without this sort of issue. No changes to my computer or software.


    I reconnected a third time and it froze again.

    Now when I tried a fourth time the game is already considered abandoned. Please remove this abandon from my record.

    Update x2:
    I managed to get in after restarting again but now someone else on my team (Mag, no Tinker in game) froze and kept trying to get back in.

  • #2
    Yes just today I had this problem with my Dota 2 as well. Right after i picked, bought my items, and walked to the lane my game froze up. I restarted at least 4 times and each time after a few seconds i crash again, causing me to abandon a perfectly fine game. Never happened before.

    Edit: I verified game cache as well, and it did not fix it.


    • #3
      crashing within 5 seconds of being connected too

      good patch so far


      • #4
        Tinker causing game client to crash.

        I just randomed Tinker in team matchmaking and when I loaded into the game I immediately crashed. I got an abandon from immediately crashing every time I entered the game. I restarted my computer and tried to rejoin, which still crashed the client. I loaded up a practice game and picked Drow to see if it was a crash caused by something else - nothing happened and all was working without crashes. I then made a practice game and picked Tinker once more and the client crashed seconds after I entered the game.

        Not sure if the bug is on my end or what, but a fix would be nice.

        Originally posted by tsr_tae View Post

        OGRE MAGI


        • #5
          This bug happens to me if I start a game with Tinker, and so far, Tinker only.

          In 5 seconds after I connect, dota 2 crashes to desktop.

          With other heroes that I tested, like Naix, this problem doesn't seem to happen.


          • #6
            Same problem with me. Pick Tinker, the game crashes. Any other hero so far is fine.


            • #7
              Originally posted by HeathenHeart View Post
              This bug happens to me if I start a game with Tinker, and so far, Tinker only.

              In 5 seconds after I connect, dota 2 crashes to desktop.

              With other heroes that I tested, like Naix, this problem doesn't seem to happen.
              Yes I just found that out too, it is with Tinker and only Tinker.


              • #8
                I got this three times after randoming Viper in ap

                Faulting Application Path: D:\Steam\steamapps\common\dota 2 beta\dota.exe

                Problem signature
                Problem Event Name: BEX
                Application Name: dota.exe
                Application Version:
                Application Timestamp: 5113dd1a
                Fault Module Name: client.dll
                Fault Module Version:
                Fault Module Timestamp: 512651bc
                Exception Offset: 00adbff5
                Exception Code: c0000409
                Exception Data: 00000000
                OS Version: 6.1.7601.
                Locale ID: 1033
                Additional Information 1: 5a20
                Additional Information 2: 5a205573a050e53cf24d3341a50d701d
                Additional Information 3: 7838
                Additional Information 4: 783882872c8b545c833534294ae817ac

                Verifying Cache didn't help.

                Update: fired up the game again, set up a lobby and randomed Crystal Maiden, everything went well. I then set up another lobby and picked Viper to crash with another BEX error.
                And Tinker causes a crash aswell.
                Last edited by Born2BeMild; 02-21-2013, 06:39 PM.


                • #9
                  I don't think it's related to tinker, but with the guide system, there are a lot of heroes with this issue.


                  • #10
                    Same things happening to me, playing as Clinkz.


                    • #11
                      Same thing here.. played as viper...

                      Please remove this abandon from my record.


                      • #12
                        Dota 2 hero select crash MEGATHREAD v5.0

                        Last updated this OP at 8:30pm Valve time.


                        Community of dotes: If you post your similar issue here, I'll compile it into this post. If you've started a similar thread PM me the link.

                        I'm calling this a megathread because I don't want to solve my problem, but our problem. Post your issue and your computer specs, etc, if you please.

                        The basic problem is this:
                        Dota works fine until you select a hero. 
                        After that, you get about 2 seconds in fountain before exception is thrown (0xC0000005) and game crashes. (MOST USERS WILL JUST SEE DOTA HAS STOPPED RESPONDING)
                        Any attempts to reconnect to the game are met with a similar crash. (forces an abandon)
                        Not sure what's going on. Others are having the same crash when selecting certain menu items, opening menu in spectate mode, etc.

                        As of the mini patch, it appears that it's still not fixed and windrunner is now crashing the game as well. Pick cautiously and try to warn other players, or they/you risk an abandon.
                        Restarting steam client currently not fixing it for all heroes.

                        Personally for me, it only crashes on Tinker, and others are fine, but apparently this problem is pretty rampant at the moment with a lot of different heroes and scenarios.

                        Video of the crash with Viper
               (courtesy of gasparmx)

                        Heroes that people have crashed with (still not sure if this is hero specific at all)
                        • Viper (PlanetBob)
                        • Clinkz (Tommy)
                        • Shadow shaman (Olteonz)
                        • Every hero and BUILDS section of learn tab (Ragnar Homsar)
                        • Tinker (me)
                        • Medusa (several people)
                        • Crystal maiden (several people)

                        Related threads:
                        Game is crashing as soon as I get in
                        Dota crashing
                        Game is crashing as soon as I get in
                        Clicking 'Play' On Any Hero Closes The Game
                        game crashed whenever windrunner is played

                        Figured it might be a corrupt file somewhere, but I ran an integrity check on the game cache and the problem is still there.

                        While I could reinstall, I am keeping it this way for a minute in hopes the problem can be identified and reproduced to prevent the issue in the future.

                        Apparently other people (links above) are having this problem with all heroes. And when opening a menu when spectating. On another PC in my house, I am also having the 'no tabs' problem.

                        I'm a programmer and I am familiar with Minidump files and could even try to debug this myself a little. Probably best to 'leave it to the pros' though.
                        Could host my minidumps somewhere for you guys to check out.

                        But, in general, here's what I could figure from the problem using the Minidump and the limited information the binary provides:

                        The crash occurs at 0x602431F0 in scaleformui_4.dll, where it attempts to read from two 4 byte objects at [edi+18h] and [edi+1Ch] into eax and ebx respectively, but edi = 0 (so NULL read/access violation basically).
                        0xC0000005 is the exception code.

                        Or I could be totally reading this wrong! I'm just a student .

                        Some Minidump files from the community

                        Oddly, it seems that this started a few days ago for most people, but just today for me? Anyways, if there is anything I can do to help, let me know.

                        Here are the specs of the computer I'm having this issue on:

                        Installed hardware
                        Computer:      GIGABYTE 
                        CPU:           Intel Core i5-3570K (Ivy Bridge-DT, E1)
                                       3400 MHz (34.00x100.0) @ 3833 MHz (38.00x100.9)
                        Motherboard:   GIGABYTE Z77X-UD5H
                        Chipset:       Intel Z77 (Panther Point DH)
                        Memory:        16384 MBytes @ 672 MHz, 9.0-9-9-24
                                       - 8192 MB PC12800 DDR3 SDRAM - G Skill F3-12800CL10-8GBXL
                                       - 8192 MB PC12800 DDR3 SDRAM - G Skill F3-12800CL10-8GBXL
                        Graphics:      Intel Ivy Bridge-DT GT2 - Integrated Graphics Controller [E1/L1/N0/P0] [GIGABYTE]
                                       Intel HD Graphics 4000 (Ivy Bridge GT2), 2 MB 
                        Graphics:      EVGA e-GeForce GTX 670
                                       nVIDIA GeForce GTX 670 (GK104-325), 2048 MB GDDR5 SDRAM
                        Drive:         M4-CT256M4SSD2, 250.1 GB, Serial ATA 6Gb/s
                        Drive:         ST31000528AS, 976.8 GB, Serial ATA 3Gb/s
                        Drive:         SAMSUNG HD502IJ, 488.4 GB, Serial ATA 3Gb/s
                        Drive:         TSSTcorp CDDVDW SH-S223C, DVD+R DL
                        Sound:         Intel Panther Point PCH - High Definition Audio Controller [C1]
                        Sound:         nVIDIA GK104 - High Definition Audio Controller
                        Network:       Intel 82579V (Lewisville) Gigabit Network Connection
                        Network:       Atheros AR8151 PCI-E Gigabit Ethernet Controller (L1c)
                        OS:            Microsoft Windows 8 Professional (x64) Build 9200
                        Installed software (Maybe irrelevant) put it on pastebin to keep post shorter -
                        Attached Files
                        Last edited by inequity; 02-21-2013, 09:32 PM.


                        • #13
                          Same thing here.. played as viper...


                          • #14
                            Its happening to me while playing Clinkz.


                            • #15
                              Got this in a game with Viper as well. In the game previous, a guy was Tinker and kept disconnecting. Was also because of this.