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Russia and North Europe Server Support

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  • Back and forth back and forth... getting 60 ping one hours, another 250 ms... jesus volvo whats wrong with Eu servers?

    Comment


    • I've been having major lagging in EU west servers lately, starting at the evening. I am playing from Finland and my ISP is Anvia.

      Pinged and tracerted lux.valve.net server, it seems that the high ping starts from Copenhagen's server. If that matters.

      EU East (Or Stockholm) has a normal ping, gave it a try.

      Three pictures attached, two are command line pictured (taken from different times) and one is in-game picture (created a lobby, chose Luxembourg as server, had net_graph 1 on).

      Did I miss anything else?

      klo1357.png - klo1837.png - dota.png

      Comment


      • Performance issues seemingly related to packets, please see this thread for further details.
        Valve support:
        Lister: Where is everyone Hol?
        Holly: They're dead, Dave.
        Lister: Who is?
        Holly: Everybody, Dave.

        Comment


        • Hello.

          Since weeks, my ping on West Europe server is between 83 and 150. Before my usual ping was 60 on dota 2 like in every online games on my computer. What should i do ? I tryed leatrix latency fix or some VPN but it resolves nothing.

          My ISP is SFR and i'm from France ( Saint Etienne ).

          What should i do volvo ?

          Comment


          • can you post a trace to EU west servers (you can find the IP address range in my sig)
            If you find spelling errors, you are free to take them.

            Comment


            • C:\Users\max>tracert 185.25.182.0

              Determination de l’itineraire vers 185.25.182.0 avec un maximum de 30 sauts.

              1 9 ms 8 ms 8 ms 192.168.1.1
              2 49 ms 65 ms 44 ms 84.96.128.251
              3 69 ms 40 ms 70 ms 149.136.96.84.rev.sfr.net [84.96.136.149]
              4 49 ms 98 ms 38 ms 142.136.96.84.rev.sfr.net [84.96.136.142]
              5 76 ms 40 ms 81 ms 129.69.26.109.rev.sfr.net [109.26.69.129]
              6 49 ms 42 ms 71 ms 101.61.6.109.rev.sfr.net [109.6.61.101]
              7 58 ms 50 ms 71 ms 82.61.6.109.rev.sfr.net [109.6.61.82]
              8 71 ms 128 ms 109 ms 74.61.6.109.rev.sfr.net [109.6.61.74]
              9 58 ms 88 ms 121 ms te0-7-0-25.mag21.par01.atlas.cogentco.com [149.1
              1.12.17]
              10 104 ms 119 ms 118 ms be2041.mpd22.par01.atlas.cogentco.com [154.54.78
              .41]
              11 121 ms 124 ms 115 ms be2267.mpd21.ams03.atlas.cogentco.com [154.54.61
              .202]
              12 84 ms 125 ms 122 ms be2188.ccr41.ham01.atlas.cogentco.com [154.54.74
              .130]
              13 93 ms 151 ms 99 ms be2282.ccr22.sto03.atlas.cogentco.com [154.54.72
              .106]
              14 279 ms 199 ms 207 ms te2-1.ccr01.sto04.atlas.cogentco.com [154.54.73.
              18]
              15 139 ms 113 ms 119 ms 149.11.112.26

              Comment


              • i have problem... ping....
                eu west

                Tracing route to gw.lux.valve.net [146.66.152.1]
                over a maximum of 30 hops:

                1 <1 ms <1 ms <1 ms upvel-ur-325bn [192.168.10.1]
                2 2 ms 2 ms 1 ms 10.254.253.253
                3 1 ms 1 ms 3 ms mx480.omkc.ru [217.25.208.197]
                4 2 ms 1 ms 1 ms rt1.omkc.ru [217.25.208.157]
                5 1 ms 1 ms 1 ms omk02.transtelecom.net [188.43.2.66]
                6 99 ms 98 ms 98 ms 195.69.146.177
                7 110 ms 110 ms 110 ms 195.69.147.23
                8 110 ms 110 ms 110 ms gw.lux.valve.net [146.66.152.1]

                Trace complete.

                eu east

                Tracing route to 146.66.155.1 over a maximum of 30 hops

                1 <1 ms <1 ms <1 ms upvel-ur-325bn [192.168.10.1]
                2 1 ms 1 ms 1 ms 10.254.253.253
                3 1 ms 1 ms 1 ms mx480.omkc.ru [217.25.208.197]
                4 1 ms 1 ms 1 ms rt1.omkc.ru [217.25.208.157]
                5 3 ms 2 ms 3 ms 37.29.107.237
                6 * * * Request timed out.
                7 89 ms 88 ms 88 ms de-cix.ae0-2.cr1.fra1.de.ipv4.kaiaglobal.com [80.81.192.213]
                8 101 ms 100 ms 101 ms ae0-109.cr1.vie1.at.ipv4.kaiaglobal.com [195.13.60.142]
                9 102 ms 127 ms 101 ms 146.66.155.1

                Trace complete.

                ping in cmd window 111ms. in game 149-169 ms.
                in december ping was 83 ms(eu west). I had no idea what went wrong. help pls.
                Attached Files
                Last edited by maybe_jolie; 02-02-2014, 03:34 AM.

                Comment


                • Still having over 200 ping to Eu West from Finland.

                  Comment




                  • hi guys i have strange laggs on all eu servers. what could be the cause of these spikes?
                    0:13; 0:29; 0:44 time when im lagging.

                    Comment


                    • Issue has been fixed (apparently), tracert shows that routing goes through Dusseldorf now.

                      Comment


                      • Originally posted by hiplsdietnxbye View Post


                        hi guys i have strange laggs on all eu servers. what could be the cause of these spikes?
                        0:13; 0:29; 0:44 time when im lagging.
                        A lot of people still get this. No word from anyone about how to fix it, or if Valve are working on a fix.
                        Valve support:
                        Lister: Where is everyone Hol?
                        Holly: They're dead, Dave.
                        Lister: Who is?
                        Holly: Everybody, Dave.

                        Comment


                        • ༼ つ ◕_◕ ༽つ Give Non Brazilian Server ༼ つ ◕_◕ ༽つ
                          Last edited by fAbone; 02-13-2014, 11:04 AM.

                          Comment


                          • Someone care to explain how to do this? step by step? thanks. im getting 100 ping when i had 50-60 before

                            Comment


                            • Im getting in around half of my games +150 ping and packet loss on lux.
                              Here is my trace to lux: http://i.imgur.com/5FtAjRg.png
                              Any how i can fix?

                              Comment


                              • Many ppl failing load in games now. Servers are acting up. North EU. Europe West selected.

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