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Russia and North Europe Server Support

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  • Really need a logical explanation for what is happening. in the last month of the bunker behaving very badly on Russian servers every 5 game just off the casual gamers , there were times when 8 people at a time, shut down , but later all successfully rejoining . Recently, I was again shut off and I could not go to the game, I re went many times and always been able to get data from the server , even re launched Steam with DotA and all of Ranvier to no avail , although internet worked well as Steam. in the end I was given 2 days of reduced priority ! one thing when you do not want to go out and brings you to your internet, and another when it is already the bunker itself can not be tolerated
    Last edited by Luk; 10-13-2013, 08:39 AM.

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    • Ping on EU and RU went from usual 60-70 to 180. Kinda noticeable. Volvo pls fix.

      Comment


      • Originally posted by Fugly Shmugly View Post
        Ping on EU and RU went from usual 60-70 to 180. Kinda noticeable. Volvo pls fix.
        Please post your traceroute to determine where's the issue.

        Comment


        • Will do when I get back home. Forgot about that.

          Comment


          • Last month it's impossible to play on Russia server from Moscow and MO district:
            - ping increased for 300% (from ~27 to ~70) - constantly freezes and connection lost (every ~2 mins i see red message, that DOTA2 trying to reconnect to the server 185.25.180.41:27057)

            I asked other players from Russia, and it seams that only players from Moscow Region have such problems.
            And yes, some of my friends have other internet providers, but still experiencing the same lags as i am.
            Last edited by bad wolf; 11-03-2013, 12:02 PM.

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            • very high ping on eu servers (140-160) pls fix it

              Comment


              • Hi, I'm the guy who posted a note about the Frankfurt-Luxembourg connectivity to EU West server via Level3 about a week ago (http://dev.dota2.com/showthread.php?t=111346 - I still urgently ask Milton or other devs to look at it), but since then I've gotten a new issue with the Russian server, I'll copypaste part of my response from the topic linked above:

                Basically the next day I posted the request the Frankfurt-Luxembourg connection showed up (it's already gone now). Strangely enough, at the same time my routing to the Russian server (which was the best in terms of ping for me for a while) has gotten substantially worse. Instead of (I'm not 100% sure about the last few hops):

                C:\Documents and Settings\user>tracert 146.66.157.52

                Tracing route to 146.66.157.52 over a maximum of 30 hops

                1 * * * Request timed out.
                2 12 ms 11 ms 11 ms 194.67.23.146
                3 29 ms 29 ms 30 ms 194.67.23.145
                4 28 ms 30 ms 28 ms p4.Moscow.gldn.net [79.104.225.73]
                5 45 ms 45 ms 45 ms mx01.Stockholm.gldn.net [79.104.225.6]
                6 45 ms 46 ms 44 ms unknown.hwng.net [81.171.70.218]
                7 45 ms 46 ms 47 ms 185.25.182.243 [185.25.182.243]
                9 * * * Request timed out.

                now I get:

                C:\Documents and Settings\user>tracert 146.66.157.52

                Tracing route to 146.66.157.52 over a maximum of 30 hops

                1 * * * Request timed out.
                2 30 ms 31 ms 31 ms te-0-1-0-0.br1-kie2.kyivstar.net [212.162.26.154]
                3 38 ms 38 ms 38 ms kyivstar-gw.Level3.net [212.162.26.153]
                4 74 ms 74 ms 74 ms vl-3202-ve-130.ebr2.Budapest1.Level3.net [4.69.201.161]
                5 75 ms 75 ms 75 ms ae-41-41.ebr1.Berlin1.Level3.net [4.69.201.118]
                6 74 ms 74 ms 74 ms ae-46-46.ebr2.Stockholm2.Level3.net [4.69.201.249]
                7 74 ms 74 ms 74 ms ae-225-3601.edge3.Stockholm2.Level3.net [4.69.202.38]
                8 76 ms 76 ms 76 ms 213.242.110.30
                9 * * * Request timed out.

                which is almost a doubling of my previous ping. And now I'm enjoying bad routes both to EU West and the Russian server.
                So my question is: does Valve have anything to do with the change in my routing to the Russian server? (if so, can you revert it back?)

                My ISP is Kyivstar (AS15895).
                Last edited by Dregz; 11-06-2013, 01:37 PM.

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                • It lags whole week.

                  Comment


                  • Originally posted by Oboroten View Post
                    It lags whole week.
                    3 weeks here in Moscow Region

                    My log:
                    Code:
                    C:\Users\badwolf>tracert 185.25.180.41
                    
                    Tracing route to 185.25.180.41 over a maximum of 30 hops
                    
                      1    <1 ms    <1 ms    <1 ms  my.router [192.168.1.1]
                      2     1 ms     1 ms     1 ms  10.105.184.1
                      3     1 ms    <1 ms    <1 ms  10.10.0.118
                      4     3 ms     2 ms    <1 ms  gw-himki.bigtelecom.ru [87.255.0.9]
                      5     *        *        *     Request timed out.
                      6     2 ms     2 ms     2 ms  cat45-nat.bigtelecom.ru [87.255.9.17]
                      7     3 ms     5 ms     4 ms  bigtelecom-gw.skadi-telecom.net [195.191.238.1]
                      8    38 ms    39 ms    38 ms  xe-4-1-0-422.edge3.Frankfurt1.Level3.net [212.162.24.33]
                      9    68 ms    71 ms    69 ms  vlan80.csw3.Frankfurt1.Level3.net [4.69.154.190]
                     10    68 ms    68 ms    67 ms  ae-83-83.ebr3.Frankfurt1.Level3.net [4.69.163.9]
                     11    71 ms    75 ms    75 ms  ae-46-46.ebr1.Dusseldorf1.Level3.net [4.69.143.169]
                     12    69 ms    68 ms    68 ms  ae-43-43.ebr1.Stockholm2.Level3.net [4.69.201.237]
                     13    72 ms    69 ms    67 ms  ae-118-3504.edge3.Stockholm2.Level3.net [4.69.202.34]
                     14    68 ms    72 ms    71 ms  213.242.110.30
                     15     *        *        *     Request timed out.
                     16     *        *        *     Request timed out.
                     17     *        *        *     Request timed out.
                     18     *        *        *     Request timed out.
                     19     *        *        *     Request timed out.
                     20     *        *        *     Request timed out.
                     21     *        *        *     Request timed out.
                     22     *        *        *     Request timed out.
                     23     *        *        *     Request timed out.
                     24     *        *        *     Request timed out.
                     25     *        *        *     Request timed out.
                     26     *        *        *     Request timed out.
                     27     *        *        *     Request timed out.
                     28     *        *        *     Request timed out.
                     29     *        *        *     Request timed out.
                     30     *        *        *     Request timed out.
                    
                    Trace complete.
                    Trace ends in Sweden, so only hope for Volvo.

                    Comment


                    • NOTHING WORKS

                      Comment


                      • ༼ つ ◕_◕ ༽つ DISBAND VOLVO

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                        • yea, completely unable connect to any game on Russian server
                          Valve if you can't offer good game experience (NOT BDSM - Bad servers/ constantly Disconnections/ Slideshow because of Multiple connection lags [changing ping and packet loss] ), just Shut Down Russian servers and concentrate on European
                          Last edited by bad wolf; 11-15-2013, 01:27 PM.

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                          • Valve not dissapointing their fans... diretide came and fail like a boss. gratz gj valve nice to know u really know what ur doing..

                            Comment


                            • I'm from Msk and as lots of others Can't enjoy diretide because of lags. All game looks like turn-based strategy - while you see red warning "Try to reconnect" and don't realize Are you dead or alive.
                              And yes, i'm spending money on this game, but never had feedback from valve's support (if they exists).

                              Comment


                              • Almost month of valve's inactivity and inability to fix russian server, and 4th unhappy Diretide day

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