South East Asia and China Server Information

[mYn]

for the past 2 day in SEA were haveing auto DC from game server, cannot connect to the game. Please help

[evancool12]

if packet loss it is because the server sometimes overload. i play with my friend using ISP indiehome we got same loss.
for guys who experiencing high ping due to win 10. try install CCleaner and scan your registry untill ur registry clean. finally my ping usually spike to 600 ms now back to 30ms. if no effect from ccleaner try TCP optimazion program from speed guide

but this happen everyNIGHT dude idk what happen my friend using same isp doesnt have packet loss. anyone how know how to fix this?

[nasgeronimo]

Hi Guys,

I have 5mbps internet speed, but my ping in SEA server is almost 200ms -_-. I'm from the philippines my internet provider is PLDT. please help me guys Thanks in advance

[hello.agus]

but this happen everyNIGHT dude idk what happen my friend using same isp doesnt have packet loss. anyone how know how to fix this?

me too now -,,-. MNC sucks. my ping 600 again fck. ill try contact the CS

[Jorei]

Hello,
Please help me guys, In last 2 weeks, I always disconnect from Dota every 5 minutes connected to the game then TIME OUT
(Then I have to quit dota, to sync again the dota in steam windows to connect again. I can't just reconnect from in-game)
FYI, ping always normal 40-60, but it always dc every 5 minutes.
If I played CS/other games, it always connected without problems. So I assume its not my internet connection but it from the server.

ISP: PT. Core Mediatech/Smartfren Andromax
IP : 115.178.194.162
Region: Jakarta
Country: Indonesia

Tracing route to sgp-1.valve.net [103.28.54.1]
over a maximum of 30 hops:

1 3 ms 3 ms 2 ms Andromax.M2S [192.168.1.1]
2 * * * Request timed out.
3 102 ms 36 ms 39 ms 10.45.54.210
4 32 ms 45 ms 30 ms 172.28.2.61
5 185 ms 26 ms 19 ms 10.45.201.1
6 202 ms 36 ms 40 ms 10.45.201.10
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 93 ms 64 ms 105 ms sgp-1.valve.net [103.28.54.1]

Trace complete.

Tracing route to sgp-2.valve.net [103.10.124.1]
over a maximum of 30 hops:

1 2 ms 2 ms 2 ms Andromax.M2S [192.168.1.1]
2 * * * Request timed out.
3 47 ms 34 ms 43 ms 10.45.54.202
4 44 ms 19 ms 39 ms 172.28.2.61
5 43 ms 16 ms 40 ms 10.45.201.1
6 46 ms 16 ms 40 ms 10.45.201.10
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 78 ms 49 ms 59 ms sgp-2.valve.net [103.10.124.1]

Trace complete.

[evancool12]

me too now -,,-. MNC sucks. my ping 600 again fck. ill try contact the CS

How dude did u already fix the problem?

[mykenjots]

Please help route and improve my ping to SEA servers. My ping fluctuates around 120-250 ping in game.

Location: Philippines
ISP: Pldt DSL

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\KENJOTS>tracert 103.28.54.1

Tracing route to sgp-1.valve.net [103.28.54.1]
over a maximum of 30 hops:

1 <1 ms 1 ms <1 ms 192.168.88.1
2 19 ms 22 ms 20 ms 192.168.1.1
3 38 ms 38 ms 38 ms 124.107.159.254.pldt.net [124.107.159.254]
4 40 ms 39 ms 43 ms 122.2.135.157.pldt.net [122.2.135.157]
5 60 ms 39 ms 36 ms 210.213.133.82.static.pldt.net [210.213.133.82]

6 41 ms 35 ms 39 ms 122.2.175.42.static.pldt.net [122.2.175.42]
7 38 ms 39 ms 38 ms 210.213.132.41.static.pldt.net [210.213.132.41]

8 42 ms 36 ms 41 ms 210.14.3.106
9 38 ms 38 ms 38 ms 117.58.222.142
10 47 ms 48 ms 47 ms ve5.r1.mn.hwng.net [173.245.194.5]
11 103 ms 104 ms 105 ms 173.245.194.14
12 156 ms 140 ms 140 ms sgp-1.valve.net [103.28.54.1]

Trace complete.

usually 50 - 60 ms only in my area pls re-route

[leehong1076]

Is the problem from Valve or my ISP ?

Tracing route to sgp-1.valve.net [103.28.54.2]
over a maximum of 30 hops:

1 <1 ms 1 ms 1 ms 192.168.1.1
2 1 ms 1 ms 1 ms static.vnpt.vn [14.169.0.1]
3 1 ms 1 ms 1 ms 172.17.3.18
4 1 ms 1 ms 1 ms DESKTOP-CPVD7GQ [113.171.14.101]
5 * * * Request timed out.
6 * * * Request timed out.
7 15 ms 13 ms 14 ms vdc.vn [123.29.10.198]
8 44 ms 44 ms 44 ms 203.208.192.177
9 44 ms 61 ms 44 ms 203.208.182.237
10 46 ms 44 ms 44 ms 203.208.190.206
11 285 ms 285 ms 288 ms unknown.hwng.net [173.245.210.222]
12 * * * Request timed out.
13 289 ms 288 ms 289 ms fw0.sgp.valve.net [103.28.54.2]

Trace complete.

[tanakashi]

Hi eclub, pls re-route my IP to optimize my connection. Right now, im experiencing 100ms+ ping while playing the game.
Before, it was 50-60ms. Thank you!

Here are the tracert info

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\admin>tracert sgp-1.valve.net

Tracing route to sgp-1.valve.net [103.28.54.2]
over a maximum of 30 hops:

1 7 ms 4 ms 5 ms 192.168.0.1
2 8 ms 2 ms 2 ms 192.168.2.1
3 37 ms 37 ms 43 ms 121.58.247.1
4 37 ms 43 ms 37 ms 202.69.178.9
5 36 ms 42 ms 46 ms 202.69.178.50
6 36 ms 36 ms 38 ms 202.57.110.133
7 178 ms 44 ms 37 ms 202.57.110.142
8 165 ms 101 ms 111 ms 173.245.194.14
9 122 ms 141 ms 129 ms 192.168.151.3
10 112 ms 114 ms 107 ms fw0.sgp.valve.net [103.28.54.2]

Trace complete.

C:\Users\admin>tracert sgp-2.valve.net

Tracing route to sgp-2.valve.net [103.10.124.1]
over a maximum of 30 hops:

1 4 ms 2 ms 1 ms 192.168.0.1
2 2 ms 2 ms 2 ms 192.168.2.1
3 40 ms 40 ms 36 ms 121.58.247.1
4 53 ms 44 ms 36 ms 202.69.178.9
5 37 ms 36 ms 37 ms 202.69.178.50
6 74 ms 37 ms 36 ms 202.57.110.133
7 37 ms 47 ms 36 ms 202.57.110.142
8 103 ms 106 ms 103 ms sgp-2.valve.net [103.10.124.1]

Trace complete.

C:\Users\admin>

[mamaMike]

ISP: Clear Path Networks
IP: 27.109.92.146

Tracing route to sgp-1.valve.net [103.28.54.2] over a maximum of 20 hops

1 * * * Request timed out.
2 7ms 22ms 15ms 172.30.3.249
3 16ms 15ms 24ms 27.109.64.161
4 53ms 51ms 52ms 110.93.64.241
5 53ms 52ms 50ms 110.93.64.102
6 51ms 51ms 61ms 110.93.64.101
7 57ms 55ms 53ms 110.93.64.254
8 120ms 115ms 117ms 202.57.110.169
9 63ms 71ms 74ms 202.57.110.142
10 126ms 123ms 126ms 173.245.194.14
11 * * * Request timed out.
12 180ms 201ms 185ms 103.28.54.2



Tracing route to sgp-2.valve.net [103.10.124.1] over a maximum of 20 hops

1 * * * Request timed out.
2 8ms 9ms 18ms 172.30.3.249
3 36ms 16ms 15ms 27.109.64.161
4 21ms 23ms 32ms 110.93.64.245
5 74ms 78ms 80ms 110.93.64.102
6 79ms 80ms 78ms 110.93.64.121
7 143ms 141ms 156ms 202.57.110.169
8 87ms 91ms 87ms 202.57.110.142
9 149ms 152ms 145ms 103.10.124.1

Trace complete.

I only have 60-80 ms for the most part of june, but this problem started 6/26 up to now. Kindly fix my route eclub

[akattom]

Please help! My ping was stable above 90-100 ms which was perfectly playable. But since last week, it has been fluctuating around 140-150 which is really bad. Please fix and route my connection to the SEA server!

ISP: PLDT Ultera
Location: Philippines

Tracert:

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Users\AndreiAllen>tracert sgp-1.valve.net

Tracing route to sgp-1.valve.net [103.28.54.2]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.22.1
2 <1 ms 1 ms 1 ms HomeBro [192.168.15.1]
3 * * * Request timed out.
4 84 ms 76 ms 76 ms 10.165.77.101
5 82 ms 57 ms 70 ms 10.169.43.77
6 * * * Request timed out.
7 99 ms 87 ms 88 ms 122.2.175.149.static.pldt.net [122.2.175.149]
8 86 ms 96 ms 88 ms 210.213.130.106.static.pldt.net [210.213.130.106
]
9 90 ms 94 ms 78 ms 122.2.175.46.static.pldt.net [122.2.175.46]
10 94 ms 79 ms 91 ms 210.213.132.45.static.pldt.net [210.213.132.45]

11 96 ms 92 ms 94 ms 210.14.3.106
12 95 ms 86 ms 102 ms 117.58.222.142
13 83 ms 88 ms 82 ms ve5.r1.mn.hwng.net [173.245.194.5]
14 194 ms 141 ms 155 ms 173.245.194.14
15 * * * Request timed out.
16 167 ms 150 ms 160 ms fw0.sgp.valve.net [103.28.54.2]

Trace complete.

C:\Users\AndreiAllen>

[hackersall]

Help! please fix my ping. i dont even what happen but suddenly went up from 50ms.

ISP: PLDT DSL
Location: Philippines

Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>tracert sgp-1.valve.net

Tracing route to sgp-1.valve.net [103.28.54.2]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 37 ms 36 ms 37 ms dsl.49.148.96.1.pldt.net [49.147.96.1]
3 37 ms 36 ms 35 ms 122.2.135.33.pldt.net [122.2.135.33]
4 52 ms 52 ms 54 ms 210.213.133.134.static.pldt.net [210.213.133.134]
5 79 ms 57 ms 58 ms 122.2.175.46.static.pldt.net [122.2.175.46]
6 51 ms 51 ms 52 ms 210.213.132.45.static.pldt.net [210.213.132.45]
7 53 ms 53 ms 53 ms 210.14.3.106
8 51 ms 51 ms 51 ms 117.58.222.142
9 54 ms 54 ms 52 ms ve5.r1.mn.hwng.net [173.245.194.5]
10 103 ms 103 ms 103 ms 173.245.194.14
11 * * * Request timed out.
12 107 ms 105 ms 107 ms fw0.sgp.valve.net [103.28.54.2]

Trace complete.

C:\WINDOWS\system32>tracert sgp-2.valve.net

Tracing route to sgp-2.valve.net [103.10.124.1]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 36 ms 39 ms 34 ms dsl.49.148.96.1.pldt.net [49.147.96.1]
3 35 ms 36 ms 34 ms 122.2.135.33.pldt.net [122.2.135.33]
4 81 ms 55 ms 61 ms 210.213.133.134.static.pldt.net [210.213.133.134]
5 70 ms 51 ms 55 ms 210.213.128.77.static.pldt.net [210.213.128.77]
6 49 ms 50 ms 52 ms 210.213.132.45.static.pldt.net [210.213.132.45]
7 52 ms 54 ms 52 ms 210.14.3.106
8 52 ms 54 ms 53 ms 117.58.222.142
9 58 ms 52 ms 55 ms ve5.r1.mn.hwng.net [173.245.194.5]
10 101 ms 100 ms 99 ms sgp-2.valve.net [103.10.124.1]

Trace complete.

[harrismj7]

I am an American living in China and I play on the Chinese servers. Normal matchmaking takes about 5-6 minutes, while ranked matchmaking takes normally 20 minutes to 4 hours for a game to start. On average I probably need to wait 2-3 hours. Does anyone know why this is? It only does this for ranked and I have tried it on multiple accounts. It does the same thing for all of them.

[blueerragon]

Bug with the ban timer

Banned without abandon. Connection interrupted frequently since the last two updates even with good pings. Also the ban timer started from 0sec and is counting on.

[Nitz000]

Please reroute my connection. Usually 50 ms but unplayable due to high ping which is currently about 270+
Attaching the tracert

C:\Users\M>tracert sgp-1.valve.net

Tracing route to sgp-1.valve.net [103.28.54.2]
over a maximum of 30 hops:

1 3 ms 3 ms 3 ms 103.210.42.2
2 2 ms 3 ms 3 ms 43.229.88.9
3 11 ms 10 ms 11 ms 43.227.135.161
4 22 ms 21 ms * 172.16.6.9
5 19 ms 19 ms 19 ms 223.31.116.137
6 54 ms 54 ms 55 ms 100.65.150.194
7 54 ms 54 ms 54 ms 100.65.150.194
8 56 ms 52 ms 50 ms 116.51.27.165
9 271 ms 266 ms 261 ms 116.51.27.130
10 * * * Request timed out.
11 274 ms 272 ms 268 ms fw0.sgp.valve.net [103.28.54.2]

Trace complete.