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South East Asia and China Server Information

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  • Hi there, same with other players posted, my ping is usually around 60 for as long as I remember but lately its running 260-300 range. Its no longer fun and its been like this for a week now.

    Country: Philippines
    ISP: PLDT

    C:\Users\labtwox>tracert sgp-1.valve.net

    Tracing route to sgp-1.valve.net [103.28.54.2]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.1.1
    2 85 ms 25 ms 24 ms dsl.49.151.32.1.pldt.net [49.151.32.1]
    3 24 ms 24 ms 24 ms 122.2.175.89.static.pldt.net [122.2.175.89]
    4 37 ms 38 ms 37 ms 210.213.130.178.static.pldt.net [210.213.130.17
    ]
    5 37 ms 38 ms 37 ms 122.2.175.42.static.pldt.net [122.2.175.42]
    6 37 ms 38 ms 37 ms 210.213.132.41.static.pldt.net [210.213.132.41]

    7 38 ms 37 ms 38 ms 210.14.3.106
    8 68 ms 38 ms 39 ms 117.58.222.142
    9 * 98 ms 100 ms ve5.r1.mn.hwng.net [173.245.194.5]
    10 234 ms 242 ms 251 ms 173.245.194.14
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 243 ms 240 ms 240 ms fw0.sgp.valve.net [103.28.54.2]

    Trace complete.

    ---------------------

    C:\Users\labtwox>tracert sgp-2.valve.net

    Tracing route to sgp-2.valve.net [103.10.124.1]
    over a maximum of 30 hops:

    1 <1 ms 1 ms 1 ms 192.168.1.1
    2 57 ms 24 ms 24 ms dsl.49.151.32.1.pldt.net [49.151.32.1]
    3 25 ms 24 ms 23 ms 122.2.175.89.static.pldt.net [122.2.175.89]
    4 40 ms 39 ms 39 ms 210.213.130.130.static.pldt.net [210.213.130.130
    ]
    5 39 ms 39 ms 40 ms 122.2.175.42.static.pldt.net [122.2.175.42]
    6 40 ms 39 ms 40 ms 210.213.132.41.static.pldt.net [210.213.132.41]

    7 41 ms 40 ms 39 ms 210.14.3.106
    8 39 ms 40 ms 40 ms 117.58.222.142
    9 40 ms 40 ms 43 ms ve5.r1.mn.hwng.net [173.245.194.5]
    10 232 ms 233 ms 231 ms sgp-2.valve.net [103.10.124.1]

    Trace complete.

    Comment


    • This happens only to DotaImba Custom Game. We could've rarely found a successful lobby on this server for a week. That's not just me but everyone who plays this custom game on SEA server (SG server). My pings are all good and no packet loss. Please check this out and let me know what the issues are. Thank you so much for your attention.
      Capture2.PNG

      Comment


      • whats happening to steam? dota2? I had 40ms ping just last week and now i have 200 stable ping at SEA server.. Can someone help me out with this? I need this fixed.. and one more thing.. can you check this match id : 2610153838 .. it gave me an abbandon result.. i did not abbandoned the game.. i got -24parrty mmr.. but first fix my high ping.. im losing so much mmr games

        Country: Philippines
        ISP : PLDT

        C:\Users\admin>tracert sgp-1.valve.net

        Tracing route to sgp-1.valve.net [103.28.54.2]
        over a maximum of 30 hops:

        1 <1 ms <1 ms <1 ms 192.168.1.1
        2 86 ms 15 ms 14 ms dsl.49.150.224.1.pldt.net [49.150.224.1]
        3 13 ms 13 ms 13 ms 122.2.175.85.static.pldt.net [122.2.175.85]
        4 14 ms 15 ms 15 ms 210.213.133.146.static.pldt.net [210.213.133.146]
        5 16 ms 15 ms 14 ms 122.2.175.46.static.pldt.net [122.2.175.46]
        6 17 ms 14 ms 14 ms 210.213.132.45.static.pldt.net [210.213.132.45]
        7 15 ms 15 ms 15 ms 210.14.3.106
        8 16 ms 15 ms 15 ms 117.58.222.142
        9 23 ms 24 ms 24 ms ve5.r1.mn.hwng.net [173.245.194.5]
        10 199 ms 199 ms 198 ms 173.245.194.14
        11 * * * Request timed out.
        12 * * * Request timed out.
        13 212 ms 208 ms 210 ms fw0.sgp.valve.net [103.28.54.2]

        Trace complete.

        C:\Users\admin>

        Comment


        • Hi my ping has been constant 200+ms since august 27, 2016, if you would kindly fix/reroute me, that'd be swell.

          Country: Philippines
          ISP: PLDT
          Server: SEA

          C:\Users\Jomel>tracert sgp-1.valve.net

          Tracing route to sgp-1.valve.net [103.28.54.2]
          over a maximum of 30 hops:

          1 3 ms 3 ms 3 ms 192.168.1.1
          2 35 ms 33 ms 47 ms dsl.49.150.128.1.pldt.net [49.150.128.1]
          3 34 ms 33 ms 34 ms 122.2.175.81.static.pldt.net [122.2.175.81]
          4 36 ms 35 ms 36 ms 210.213.133.122.static.pldt.net [210.213.133.122
          ]
          5 39 ms 35 ms 35 ms 210.213.128.69.static.pldt.net [210.213.128.69]

          6 35 ms 34 ms 34 ms 210.213.132.41.static.pldt.net [210.213.132.41]

          7 35 ms 35 ms 36 ms 210.14.3.106
          8 34 ms 34 ms 34 ms 117.58.222.142
          9 41 ms 35 ms 37 ms ve5.r1.mn.hwng.net [173.245.194.5]
          10 219 ms 218 ms 219 ms 173.245.194.14
          11 * * * Request timed out.
          12 * * * Request timed out.
          13 220 ms 218 ms 249 ms fw0.sgp.valve.net [103.28.54.2]

          Trace complete.

          C:\Users\Jomel>tracert sgp-2.valve.net

          Tracing route to sgp-2.valve.net [103.10.124.1]
          over a maximum of 30 hops:

          1 1839 ms 8 ms 4 ms 192.168.1.1
          2 34 ms 33 ms 34 ms dsl.49.150.128.1.pldt.net [49.150.128.1]
          3 34 ms 33 ms 34 ms 122.2.175.81.static.pldt.net [122.2.175.81]
          4 35 ms 36 ms 36 ms 210.213.133.122.static.pldt.net [210.213.133.122
          ]
          5 36 ms 36 ms 43 ms 210.213.128.69.static.pldt.net [210.213.128.69]

          6 39 ms 37 ms 34 ms 210.213.132.41.static.pldt.net [210.213.132.41]

          7 35 ms 36 ms 35 ms 210.14.3.106
          8 34 ms 36 ms 34 ms 117.58.222.142
          9 39 ms 34 ms 36 ms ve5.r1.mn.hwng.net [173.245.194.5]
          10 224 ms 225 ms 225 ms sgp-2.valve.net [103.10.124.1]

          Trace complete.

          C:\Users\Jomel>

          Comment


          • hi! our ping is 200+ since yesterday. other games like LOL, crossfire arent affected so it is safe to assume that my ISP isnt the problem. btw this is a netshop.
            Country: Philippines
            ISP: PLDT
            Server: SEA

            C:\Users\JASON>tracert sgp-1.valve.net

            Tracing route to sgp-1.valve.net [103.28.54.2]
            over a maximum of 30 hops:

            1 <1 ms 1 ms 1 ms 192.168.1.1
            2 13 ms 13 ms 13 ms dsl.49.150.160.1.pldt.net [49.150.160.1]
            3 12 ms 12 ms 12 ms 122.2.175.81.static.pldt.net [122.2.175.81]
            4 19 ms 20 ms 19 ms 210.213.135.65.static.pldt.net [210.213.135.65]

            5 19 ms 18 ms 18 ms 122.2.175.42.static.pldt.net [122.2.175.42]
            6 95 ms 198 ms 141 ms 210.213.132.41.static.pldt.net [210.213.132.41]

            7 17 ms 17 ms 18 ms 210.14.3.106
            8 33 ms 18 ms 17 ms 117.58.222.142
            9 72 ms 75 ms 75 ms ve5.r1.mn.hwng.net [173.245.194.5]
            10 203 ms 203 ms 203 ms 173.245.194.14
            11 * * * Request timed out.
            12 * * * Request timed out.
            13 208 ms 213 ms 208 ms fw0.sgp.valve.net [103.28.54.2]

            Trace complete.

            C:\Users\JASON>tracert sgp-2.valve.net

            Tracing route to sgp-2.valve.net [103.10.124.1]
            over a maximum of 30 hops:

            1 <1 ms 1 ms 1 ms 192.168.1.1
            2 13 ms 33 ms 13 ms dsl.49.150.160.1.pldt.net [49.150.160.1]
            3 13 ms 12 ms 12 ms 122.2.175.81.static.pldt.net [122.2.175.81]
            4 15 ms 16 ms 15 ms 210.213.133.122.static.pldt.net [210.213.133.122
            ]
            5 16 ms 15 ms 15 ms 210.213.128.69.static.pldt.net [210.213.128.69]

            6 190 ms 17 ms 213 ms 210.213.132.41.static.pldt.net [210.213.132.41]

            7 15 ms 15 ms 15 ms 210.14.3.106
            8 15 ms 14 ms 16 ms 117.58.222.142
            9 26 ms 24 ms 24 ms ve5.r1.mn.hwng.net [173.245.194.5]
            10 198 ms 199 ms 199 ms sgp-2.valve.net [103.10.124.1]

            Trace complete.
            Last edited by kristoper21; 08-30-2016, 08:55 PM.

            Comment


            • hi! so the ping was fixed yesterday, but yesterday only, and once i started again this morning it came back to a constant 200+ms again. i'm hoping your team could resolve this permanently with the server, and i'm asking again to be rerouted please. Thanks.

              Country: Philippines
              ISP: PLDT
              Server: SEA

              C:\Users\Jomel>tracert sgp-1.valve.net

              Tracing route to sgp-1.valve.net [103.28.54.2]
              over a maximum of 30 hops:

              1 2 ms 1 ms 2 ms 192.168.1.1
              2 38 ms 33 ms 67 ms dsl.49.150.160.1.pldt.net [49.150.160.1]
              3 397 ms 337 ms 323 ms 122.2.175.81.static.pldt.net [122.2.175.81]
              4 36 ms 37 ms 39 ms 210.213.133.122.static.pldt.net [210.213.133.122
              ]
              5 220 ms 173 ms 186 ms 210.213.128.69.static.pldt.net [210.213.128.69]

              6 366 ms 262 ms * 210.213.132.41.static.pldt.net [210.213.132.41]

              7 256 ms 201 ms 74 ms 210.14.3.106
              8 * 101 ms 346 ms 117.58.222.142
              9 380 ms 394 ms 194 ms ve5.r1.mn.hwng.net [173.245.194.5]
              10 311 ms 551 ms 249 ms 173.245.194.14
              11 * * * Request timed out.
              12 * * * Request timed out.
              13 224 ms 247 ms 364 ms fw0.sgp.valve.net [103.28.54.2]

              Trace complete.

              C:\Users\Jomel>tracert sgp-2.valve.net

              Tracing route to sgp-2.valve.net [103.10.124.1]
              over a maximum of 30 hops:

              1 3 ms 2 ms 3 ms 192.168.1.1
              2 483 ms 95 ms 63 ms dsl.49.150.160.1.pldt.net [49.150.160.1]
              3 31 ms 31 ms 31 ms 122.2.175.81.static.pldt.net [122.2.175.81]
              4 246 ms 37 ms 38 ms 210.213.135.65.static.pldt.net [210.213.135.65]

              5 244 ms 174 ms * 122.2.175.42.static.pldt.net [122.2.175.42]
              6 313 ms 314 ms 354 ms 210.213.132.41.static.pldt.net [210.213.132.41]

              7 * 314 ms 340 ms 210.14.3.106
              8 233 ms 156 ms 62 ms 117.58.222.142
              9 366 ms * 107 ms ve5.r1.mn.hwng.net [173.245.194.5]
              10 477 ms 378 ms 542 ms sgp-2.valve.net [103.10.124.1]

              Trace complete.

              C:\Users\Jomel>

              Comment


              • pls help reroute my IP or fix my IP
                my ping is normally 40-80 but now its 200+ to 300+ and it doesnt going down

                Country:Philippines
                ISP: PLDT
                Server: SEA



                Microsoft Windows [Version 6.3.9600]
                (c) 2013 Microsoft Corporation. All rights reserved.

                C:\Users\ting>tracert sgp-1.valve.net

                Tracing route to sgp-1.valve.net [103.28.54.2]
                over a maximum of 30 hops:

                1 <1 ms <1 ms <1 ms 192.168.1.1
                2 25 ms 102 ms 25 ms dsl.49.151.0.1.pldt.net [49.151.0.1]
                3 24 ms 24 ms 24 ms 122.2.175.89.static.pldt.net [122.2.175.89]
                4 49 ms 41 ms 39 ms 210.213.130.178.static.pldt.net [210.213.130.178
                ]
                5 50 ms 37 ms 37 ms 210.213.128.69.static.pldt.net [210.213.128.69]

                6 37 ms 37 ms 37 ms 210.213.132.41.static.pldt.net [210.213.132.41]

                7 40 ms 38 ms 37 ms 210.14.3.106
                8 37 ms 36 ms 37 ms 117.58.222.142
                9 46 ms 48 ms 48 ms ve5.r1.mn.hwng.net [173.245.194.5]
                10 214 ms 214 ms 213 ms 173.245.194.14
                11 * * * Request timed out.
                12 * * * Request timed out.
                13 236 ms 234 ms 235 ms fw0.sgp.valve.net [103.28.54.2]

                Trace complete.

                C:\Users\ting>tracert sgp-2.valve.net

                Tracing route to sgp-2.valve.net [103.10.124.1]
                over a maximum of 30 hops:

                1 <1 ms <1 ms <1 ms 192.168.1.1
                2 25 ms 25 ms 24 ms dsl.49.151.0.1.pldt.net [49.151.0.1]
                3 24 ms 24 ms 24 ms 122.2.175.89.static.pldt.net [122.2.175.89]
                4 39 ms 38 ms 37 ms 210.213.130.130.static.pldt.net [210.213.130.130
                ]
                5 37 ms 38 ms 38 ms 210.213.128.69.static.pldt.net [210.213.128.69]

                6 * 37 ms 38 ms 210.213.132.41.static.pldt.net [210.213.132.41]

                7 38 ms 37 ms 39 ms 210.14.3.106
                8 38 ms 37 ms 39 ms 117.58.222.142
                9 39 ms 48 ms 48 ms ve5.r1.mn.hwng.net [173.245.194.5]
                10 218 ms 223 ms 221 ms sgp-2.valve.net [103.10.124.1]

                Trace complete.

                Comment


                • pls help reroute my IP. ping is 300+ ms. it is normally 70-80ms

                  Country: Philippines
                  ISP: PLDT
                  Server: SEA


                  Microsoft Windows [Version 10.0.14393]
                  (c) 2016 Microsoft Corporation. All rights reserved.

                  C:\Users\rockety1245>tracert sgp-1.valve.net

                  Tracing route to sgp-1.valve.net [103.28.54.2]
                  over a maximum of 30 hops:

                  1 25 ms 25 ms 26 ms dsl.49.151.64.1.pldt.net [49.151.64.1]
                  2 24 ms 25 ms 46 ms 122.2.175.89.static.pldt.net [122.2.175.89]
                  3 51 ms 41 ms 42 ms 210.213.130.130.static.pldt.net [210.213.130.130]
                  4 60 ms 37 ms 39 ms 122.2.175.42.static.pldt.net [122.2.175.42]
                  5 40 ms 39 ms 42 ms 210.213.132.41.static.pldt.net [210.213.132.41]
                  6 40 ms 38 ms 39 ms 210.14.3.106
                  7 39 ms 39 ms 39 ms 117.58.222.142
                  8 37 ms 43 ms 47 ms ve5.r1.mn.hwng.net [173.245.194.5]
                  9 232 ms 220 ms 213 ms 173.245.194.14
                  10 * * * Request timed out.
                  11 * * * Request timed out.
                  12 303 ms 302 ms 304 ms fw0.sgp.valve.net [103.28.54.2]

                  Trace complete.

                  C:\Users\rockety1245>tracert sgp-2.valve.net

                  Tracing route to sgp-2.valve.net [103.10.124.1]
                  over a maximum of 30 hops:

                  1 24 ms 26 ms 25 ms dsl.49.151.64.1.pldt.net [49.151.64.1]
                  2 25 ms 24 ms 29 ms 122.2.175.89.static.pldt.net [122.2.175.89]
                  3 42 ms 63 ms 41 ms 210.213.130.130.static.pldt.net [210.213.130.130]
                  4 38 ms 38 ms 39 ms 122.2.175.42.static.pldt.net [122.2.175.42]
                  5 40 ms 39 ms 39 ms 210.213.132.41.static.pldt.net [210.213.132.41]
                  6 38 ms 38 ms 39 ms 210.14.3.106
                  7 36 ms 38 ms 39 ms 117.58.222.142
                  8 44 ms 36 ms 39 ms ve5.r1.mn.hwng.net [173.245.194.5]
                  9 246 ms 249 ms 248 ms sgp-2.valve.net [103.10.124.1]

                  Trace complete.

                  Comment


                  • is this thread still a live?
                    whats wrong with my connection im getting 2-5 PACKET LOSS please fix


                    Code:
                    Tracing route to fw0.sgp.valve.net [103.28.54.2]
                    over a maximum of 30 hops:
                    
                      1     2 ms     1 ms     1 ms  192.168.1.1
                      2    35 ms    30 ms    31 ms  dsl.49.145.160.1.pldt.net [49.145.160.1]
                      3    32 ms    33 ms    31 ms  122.2.159.29.static.pldt.net [122.2.159.29]
                      4    32 ms    31 ms    33 ms  210.213.131.70.static.pldt.net [210.213.131.70]
                    
                      5    33 ms    32 ms    33 ms  122.2.175.42.static.pldt.net [122.2.175.42]
                      6    32 ms    32 ms    32 ms  210.213.132.41.static.pldt.net [210.213.132.41]
                    
                      7    33 ms    34 ms    32 ms  210.14.3.106
                      8    33 ms    32 ms    32 ms  117.58.222.142
                      9    34 ms    32 ms    39 ms  ve5.r1.mn.hwng.net [173.245.194.5]
                     10    91 ms    91 ms     *     173.245.194.14
                     11     *        *        *     Request timed out.
                     12     *        *        *     Request timed out.
                     13   112 ms    94 ms    99 ms  fw0.sgp.valve.net [103.28.54.2]
                    
                    Trace complete.

                    Code:
                    Tracing route to sgp-2.valve.net [103.10.124.1]
                    over a maximum of 30 hops:
                    
                      1     1 ms     2 ms     2 ms  192.168.1.1
                      2    30 ms    33 ms    30 ms  dsl.49.145.160.1.pldt.net [49.145.160.1]
                      3    32 ms    32 ms    34 ms  122.2.159.29.static.pldt.net [122.2.159.29]
                      4    33 ms    49 ms    33 ms  210.213.131.70.static.pldt.net [210.213.131.70]
                    
                      5    31 ms    32 ms    31 ms  210.213.128.69.static.pldt.net [210.213.128.69]
                    
                      6    33 ms    32 ms    32 ms  210.213.132.41.static.pldt.net [210.213.132.41]
                    
                      7    34 ms    31 ms    31 ms  210.14.3.106
                      8    33 ms    42 ms    32 ms  117.58.222.142
                      9    40 ms    33 ms    38 ms  ve5.r1.mn.hwng.net [173.245.194.5]
                     10    89 ms    90 ms    91 ms  sgp-2.valve.net [103.10.124.1]
                    
                    Trace complete.
                    Last edited by Ephesis; 09-02-2016, 07:18 AM.

                    Comment


                    • i think this thread has been abandoned by devs

                      Comment


                      • ISP Bayantel Philippines

                        very high packet loss (connection to sgp-2.valve.net drops) but not google or other site
                        check SS attached

                        valve 1.jpg
                        valve 2.png
                        valve 3.jpg
                        valve 4.png

                        Comment


                        • BAYANTEL/GLOBE PH LOSS EVERY 1-5MIN

                          makes the game unplayable. pls fix. ty valve pls recognize this problem

                          Comment


                          • desame as mine. . .im isp bayantel too. . .when i play in the morning and afternoon 1-5min dc dc over and over again, so im fking annoy, i play arcade. . .but midnight seems fine, no packet loss and dc dc over and over again
                            Last edited by acejohnm; 09-03-2016, 10:03 PM.

                            Comment


                            • Please reroute my connection.

                              ISP: GLOBE
                              COUNTRY: PH

                              Issue: Consistent packet loss in dota2
                              ping is fine as gold!

                              Comment


                              • packet loss then auto disconnect? what the hell is happening

                                Comment

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