South East Asia and China Server Information

[aginpidekso123]

I have the same problem. I Have a completely fine ping around 45-70 ms but the loss is just absolutely amazing up to 70%, and this problem has been a really major issue to me because, I literally got 3 Times in low priority this month (25 games of LP) with this condition and I just cant help it. I have finished my low priority then i play a normal all pick game the problem literally occurs again and ended up back into the LP again. I just want to say that I pay for the game (I have so far 4 battlepass that I bought past 2 years) and I want a really good gameplay instead of this shitty condition (Have to go back to LP and back to LP and Back to LP). So please fix this server I'm really fed up. The game is also not letting me reconnect to the game that i timed out to and also this is the part that makes me LP.

P.S Dont ever trust the ping checker........20170516195536_1.jpgsa.PNG

[mone03]

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert sgp-1.valve.net

Tracing route to sgp-1.valve.net [103.28.54.16]
over a maximum of 30 hops:

1 * * * Request timed out.
2 3 ms 2 ms 1 ms 196.20.184.1
3 2 ms 1 ms 6 ms 196.20.254.6
4 5 ms 3 ms 4 ms 197.226.230.10
5 3 ms 4 ms 3 ms 197.226.230.2
6 84 ms 83 ms 83 ms ix-pos-3-0-1.core1.COV-Cochin.as6453.net [116.0.
85.32]
7 83 ms 83 ms 83 ms if-pos-1-0-1.core2.COV-Cochin.as6453.net [116.0.
85.10]
8 128 ms 133 ms 126 ms if-ina-0.tcore2.CXR-Chennai.as6453.net [180.87.3
7.20]
9 135 ms 127 ms 127 ms if-ae-6-2.tcore2.SVW-Singapore.as6453.net [180.8
7.37.14]
10 131 ms 132 ms 135 ms if-ae-20-2.tcore1.SVQ-Singapore.as6453.net [180.
87.96.21]
11 127 ms 126 ms 126 ms if-ae-7-2.thar1.SVQ-Singapore.as6453.net [180.87
.98.9]
12 405 ms 393 ms 393 ms 120.29.214.158
13 396 ms 394 ms 394 ms 192.168.150.30
14 467 ms 407 ms 405 ms 192.168.152.3
15 397 ms 395 ms 395 ms 103.28.54.16

Trace complete.

C:\Windows\system32>

[ColdCutTrio]

Experiencing high packet loss for the past week. The random lag spikes has made the game pretty miserable to play.

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

Tracing route to sgp-1.valve.net [103.28.54.16]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms Singtel-AC1200 [192.168.1.254]
2 4 ms 15 ms 6 ms bb115-66-247-254.singnet.com.sg [115.66.247.254]
3 5 ms 2 ms 2 ms 202.166.123.130
4 1 ms 2 ms 2 ms 202.166.123.129
5 9 ms 2 ms 2 ms ae8-0.qt-cr03.singnet.com.sg [202.166.121.101]
6 3 ms 2 ms 3 ms ae12-0.qt-er05.singnet.com.sg [202.166.120.221]
7 23 ms 2 ms 2 ms 202.166.126.114
8 3 ms 7 ms 6 ms 165.21.45.94
9 4 ms 3 ms 3 ms 203.116.8.22
10 * * * Request timed out.
11 * * * Request timed out.
12 5 ms 4 ms 4 ms 103.28.54.16

Trace complete.

[mop1323]

Help please been having 200 plus ping recently. Thanks!
ISP: Bayantel
Location: PH

Tracing route to sgp-1.valve.net [103.28.54.1]
over a maximum of 30 hops:

1 5 ms 5 ms 5 ms 100.80.0.1
2 11 ms 12 ms 5 ms 121.96.6.26
3 5 ms 5 ms 5 ms 121.96.6.26
4 5 ms 6 ms 6 ms 121.96.7.113
5 6 ms 6 ms 7 ms 121.96.1.105
6 6 ms 5 ms 6 ms Serial-P2P-110.250.IAS.bti.net.ph [202.78.110.250]
7 14 ms 21 ms 15 ms 202.57.112.21
8 10 ms 6 ms 13 ms 202.57.110.142
9 209 ms 207 ms 199 ms 173.245.194.33
10 205 ms 218 ms 247 ms 155.133.253.243
11 179 ms 181 ms 178 ms 192.168.150.76
12 190 ms 199 ms 199 ms sgp-1.valve.net [103.28.54.1]

Trace complete.

Tracing route to sgp-2.valve.net [103.10.124.1]
over a maximum of 30 hops:

1 10 ms 5 ms 7 ms 100.80.0.1
2 6 ms 6 ms 6 ms 121.96.6.26
3 5 ms 6 ms 6 ms 121.96.6.26
4 6 ms 11 ms 6 ms 121.96.7.113
5 6 ms 5 ms 6 ms 121.96.3.9
6 6 ms 6 ms 6 ms Serial-P2P-110.250.IAS.bti.net.ph [202.78.110.250]
7 7 ms 14 ms 14 ms 202.57.112.21
8 7 ms 15 ms 8 ms 202.57.110.142
9 202 ms 203 ms 201 ms 173.245.194.33
10 198 ms 211 ms 205 ms 155.133.253.243
11 184 ms 188 ms 188 ms sgp-2.valve.net [103.10.124.1]

Trace complete.

[djchryses]

PH
PLDT

got 200 ping while my team has only 60+ with same ISP same network
Tracing route to sgp-1.valve.net [103.28.54.16]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 2 ms 1 ms 1 ms 192.168.0.1
3 40 ms 31 ms 33 ms 100.70.0.1
4 32 ms 31 ms 105 ms 122.2.174.206.static.pldt.net [122.2.174.206]
5 41 ms 38 ms 49 ms 210.213.134.26.static.pldt.net [210.213.134.26]

6 62 ms 71 ms 59 ms 210.213.128.69.static.pldt.net [210.213.128.69]

7 34 ms 36 ms 34 ms 210.213.132.41.static.pldt.net [210.213.132.41]

8 33 ms 37 ms 34 ms 210.14.3.106
9 41 ms 40 ms 44 ms 117.58.222.142
10 40 ms 46 ms 41 ms ve5.r1.mn.hwng.net [173.245.194.5]
11 48 ms 47 ms 58 ms 173.245.194.33
12 269 ms 295 ms 246 ms 155.133.253.243
13 * * * Request timed out.
14 * * * Request timed out.
15 227 ms 225 ms 236 ms 103.28.54.16

[aginpidekso123]

still no fix, they don't even hear us. useless to report here really................................... i have been getting getting high loss packet randomly and lag spikes which i have reported but still no respond from the dev. i have been getting 3 times Low Priority (just for this month) because of this shitty servers. i have completely fine network but again high loss packet,time out and also random lag spikes which in the previous month i completely never experience this kind of thing, but now..........

[goblokbanget]

please fix this i have good connection but seems lag when im playing dota 2 at sea server
ISP: Telkom Speedy
Location: Indonesia


Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\admin>tracert sgp-1.valve.net

Tracing route to sgp-1.valve.net [103.28.54.16]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 254.1.168.192.in-addr.arpa [192.168.1.254]
2 36 ms 22 ms 23 ms 36.73.144.1
3 22 ms 22 ms 23 ms 65.0.160.125.in-addr.arpa [125.160.0.65]
4 22 ms 28 ms * 180.252.3.237
5 133 ms 135 ms 142 ms 226.168.22.103.in-addr.arpa [103.22.168.226]
6 * 130 ms 132 ms 225.168.22.103.in-addr.arpa [103.22.168.225]
7 149 ms 147 ms 149 ms 218.168-22-103.static.telin.sg [103.22.168.218]

8 151 ms 166 ms 145 ms 30.150.168.192.in-addr.arpa [192.168.150.30]
9 158 ms 159 ms 164 ms 11.152.168.192.in-addr.arpa [192.168.152.11]
10 146 ms 155 ms 152 ms 16.54.28.103.in-addr.arpa [103.28.54.16]

Trace complete.

C:\Users\admin>

[jomel117]

Good day, ping is constant 200ms, need help.

PH
PLDT

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Users\Jomel>tracert sgp-1.valve.net

Tracing route to sgp-1.valve.net [103.28.54.16]
over a maximum of 30 hops:

1 18 ms 4 ms 4 ms 192.168.1.1
2 22 ms 19 ms 21 ms 100.84.0.1
3 24 ms 22 ms 26 ms 124.106.9.190
4 25 ms 25 ms 25 ms 210.213.134.26.static.pldt.net [210.213.134.26]

5 27 ms 27 ms 26 ms 122.2.175.46.static.pldt.net [122.2.175.46]
6 28 ms 26 ms 48 ms 210.213.132.45.static.pldt.net [210.213.132.45]

7 92 ms 28 ms 27 ms 210.14.3.106
8 31 ms 27 ms 39 ms 117.58.222.142
9 104 ms 26 ms 28 ms ve5.r1.mn.hwng.net [173.245.194.5]
10 109 ms 45 ms 39 ms 173.245.194.33
11 240 ms 231 ms 254 ms 155.133.253.243
12 * * * Request timed out.
13 531 ms 216 ms 210 ms 192.168.152.7
14 214 ms 268 ms 209 ms 103.28.54.16

Trace complete.

Thanks in advance

[muffinfhuge]

I'de like to report about a bug in my account that my prediction in final prizepool in battlepass 2017 isn't showing i predicted 20m-21m but when i open my prediction it is always empty................ but when i ask my friends if their predictions shows they all said yes but mine was empty....... plssss help me resolve this scenario because i dont want to miss the opportunity

[muffinfhuge]

Plsss fix this bug

[Rezqy Chandra Amin]

hello eclub i got problem since last day and my ping got higher from around 40-50 to 100++
and i got disconnect every 10 minute in the game

ISP: BOLT! Super 4G
Country: Indonesia
IP address: 192.168.1.1

C:\Users\Owner>tracert sgp-1.valve.net [103.28.54.16]
over a maximum of 30 hops:

1 * * * Request timed out
2 * * * Request timed out
3 * * * Request timed out
4 * * * Request timed out
5 * * * Request timed out
6 * * * Request timed out
7 * * * Request timed out
8 * * * Request timed out
9 45 ms 49 ms 51 ms [103.28.54.16]

Trace complete.

C:\Users\Owner>tracert sgp-2.valve.net [103.10.124.1]
over a maximum of 30 hops:

1 * * * Request timed out
2 * * * Request timed out
3 * * * Request timed out
4 * * * Request timed out
5 * * * Request timed out
6 67 ms 44 ms 62 ms [103.10.124.1]

Trace complete.

C:\Users\Owner>

Please help me

[blamagenkind]

-

[zjh199912cn]

东南亚服务器匹配成功后无法连接服务器/Can not connect to Southeast Asia server
询问他人也发生了这种事情（正在连接服务器但是无法成功），一直显示正在连接中，因此导致了令 人烦恼的禁止 匹配（24小时）。
还有就是，请问为什么第一次禁赛5分钟第二次禁赛是24小时？以前的禁赛第二次只是20分钟。
如果可能，请求帮我解除禁赛xD.
dota2id：381123090
steam id ：Ramdon.GTMDACE


From Google translate:

Asking someone else to have this kind of thing (connecting to the server but not succeeding), always showing the connection being connected, thus causing a disturbing prohibition match (24 hours).
There is, why is the first suspension of 5 minutes for the second suspension is 24 hours? The previous banned second only 20 minutes.

If possible, ask me to lift the suspension xD.
dota2id: 381123090
steam id ：Ramdon.GTMDACE


================================================== ================================
(2017/07/09)
哦！今天再次遇到该问题！这次是直接禁赛24小时！强烈要求修改匹配失败惩罚系统与请尽快修复 服务器！！没 有DotA我快活不下去了！


From Google translate:
Oh! Today again encountered the problem! This is a direct suspension of 24 hours! Strongly asked to modify the match failure system and fix the server as soon as possible!No DotA I will not be able to survive!!!!!!

[pixels]

[SignonState] CL: CNetworkGameClient::ProcessServerInfo
Initializing script VM...
...done
ReadSteamRemoteStorageFile( bufOut, "voice_ban.dt" ) -> 0.000321 seconds
[Client] CL: CGameClientConnectPrerequisite connection succeeded
ChangeGameUIState: DOTA_GAME_UI_STATE_LOADING_SCREEN -> DOTA_GAME_UI_STATE_DASHBOARD
[Client] LoadingDisplay changed from LOADING to NONE (map="<empty>")
[Server] SV: IGameSystem::LoopActivateAllSystems
[Host] HO: IGameSystem::LoopActivateAllSystems
[Server] SV: Game started
[Client] CL: IGameSystem::LoopActivateAllSystems
ReadSteamRemoteStorageFile( bufOut, "scripts/control_groups.txt" ) -> 0.000241 seconds
[SignonState] CL: CNetworkGameClient::OnSwitchLoopModeFinished( game : success )
[SteamNetSockets] Unexpected ConnectionClosed from tyo#44 (155.133.239.26:27022): no clients active
[SteamNetSockets] Unexpected ConnectionClosed from tyo#44 (155.133.239.26:27022): no clients active
[SteamNetSockets] Unexpected ConnectionClosed from tyo#44 (155.133.239.26:27022): no clients active
[SteamNetSockets] Unexpected ConnectionClosed from tyo#44 (155.133.239.26:27022): no clients active

always get this after last patch.. its said im not ready when unable to establish connection , i can watch live game without issue. but not join the new game

try with another account ..

[SteamNetSockets] steamnetworkingsockets_connections.cpp (1184) : Assertion Failed: m_bCryptKeysValid
[Client] Sending connect to =[A:1:743008257:8847]
[SteamNetSockets] steamnetworkingsockets_connections.cpp (1184) : Assertion Failed: m_bCryptKeysValid
[Client] Sending connect to =[A:1:743008257:8847]
[SteamNetSockets] steamnetworkingsockets_connections.cpp (1184) : Assertion Failed: m_bCryptKeysValid
[Client] Sending connect to =[A:1:743008257:8847]
[SteamNetSockets] steamnetworkingsockets_connections.cpp (1184) : Assertion Failed: m_bCryptKeysValid
[Client] Sending connect to =[A:1:743008257:8847]
[SteamNetSockets] steamnetworkingsockets_connections.cpp (1184) : Assertion Failed: m_bCryptKeysValid
[Client] Sending connect to =[A:1:743008257:8847]
[SteamNetSockets] steamnetworkingsockets_connections.cpp (1184) : Assertion Failed: m_bCryptKeysValid
[Client] Sending connect to =[A:1:743008257:8847]
[SteamNetSockets] steamnetworkingsockets_connections.cpp (1184) : Assertion Failed: m_bCryptKeysValid

[Mikuro]

i need help, my ping constantly in 150ms, its started since 2 weeks ago, normally my ping is just about 50ms

Country : Indonesia

Microsoft Windows [Version 10.0.15063]
(c) 2017 Microsoft Corporation. All rights reserved.

C:\Users\mikon>tracert sgp-1.valve.net

Tracing route to sgp-1.valve.net [103.28.54.16]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.home [192.168.1.1]
2 * * * Request timed out.
3 40 ms 38 ms 38 ms 10.1.12.226
4 31 ms * 41 ms a23-1-1-1.deploy.static.akamaitechnologies.com [23.1.1.1]
5 39 ms 38 ms 36 ms lynx-static-116-68-229-161.lynx.net.id [116.68.229.161]
6 78 ms 53 ms 99 ms fm-dyn-111-95-244-50.fast.net.id [111.95.244.50]
7 52 ms 80 ms 62 ms 32590.sgw.equinix.com [27.111.229.81]
8 * * * Request timed out.
9 * * * Request timed out.
10 55 ms 48 ms 53 ms 103.28.54.16

Trace complete.

C:\Users\mikon>tracert sgp-2.valve.net

Tracing route to sgp-2.valve.net [103.10.124.1]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.home [192.168.1.1]
2 * * * Request timed out.
3 37 ms 24 ms 37 ms 10.1.12.106
4 32 ms * 33 ms a23-1-1-1.deploy.static.akamaitechnologies.com [23.1.1.1]
5 45 ms 51 ms 27 ms lynx-static-116-68-229-161.lynx.net.id [116.68.229.161]
6 158 ms 166 ms 183 ms lynx-static-116-68-231-178.lynx.net.id [116.68.231.178]
7 138 ms 135 ms 156 ms sgp-2.valve.net [103.10.124.1]

Trace complete.