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Help! Canīt download lobby game - can download tournament game

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  • Help! Canīt download lobby game - can download tournament game

    Hello Dota 2 Dev support team,

    could you please help me out.

    1. I created a lobby Custom Lobby -> Create (Server Luxembourg) -> Start Game.
    2. Then I am trying to download the lobby game, but I only see the "download replay" button and when I press it it doesnīt download the game.
    3. When I go to Watch -> tournaments -> Uprise Champions Cup (a tournament with games being played today) -> Effects vs Burden United and click on "download replay" I can download and watch it.

    As you can see here on this picture:
    https://imgur.com/mpVx18P
    Left side: My lobby game, canīt download it.
    Right side: The tournament game, can download it.

    Whatīs the problem? Why is it not working? I tried it here on my smurf. One month ago I tried the same on my main account and on both I am unable to download lobby games that I created, but I am able to download tournament games on both just fine.

    Please help me out I really want to watch the lobby game replay.

    Kind regards,

    Amoment
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