Hi,
I have a level 157 Battle Pass and have claimed Fountain Effect, Blink Effect, Teleport Effect but after claiming they don't appear in Global Items and neither work in the game. The item isn't in my armory either, it's just disappeared.
Steam ID: STEAM_0:0:42006998
Steam Profile: http://steamcommunity.com/profiles/76561198044279724/

Let me know if anything else is needed.