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Summer chest + key disappeared from inventory without giving me an item.

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  • Summer chest + key disappeared from inventory without giving me an item.

    I went to use the key to open the chest. The confirm window popped up, I hit accept. Then the chest and the key disappeared without any countdown or item. Pretty frustrating.

  • #2
    How would I go about either getting my item or getting my money refunded?


    • #3
      Are you sure you didn't get an item? Have a good look in your inventory for it. A common bug is where no countdown is played, however a new item will appear in your inventory. If that is not the case then I don't know what you can do.


      • #4
        Sometimes theres a delay in getting the items. It used to happen in TF2 until they patched it a while back. It will be there.


        • #5
          I had this happen to me today aswell, the summer key and summer chest were on two different pages of the inventory. After I double clicked the key and all items but the chest were greyed, I then selected the chest. Both key and chest dissappeared, but no new items have since appeared, I of course looked very carefully. Closed and reopened DotA 2 but still nothing and it has been several hours now.


          • #6
            U are blind.
            It was after one update. Items were given without any countdown.

            Open your eyes and you'll see your items. No one will give you money for nothing.
            Dota 2 Content


            • #7
              Look harder. I have opened a LOT of chests. Often the countdown is not showed. But the item is always there...


              • #8
                Sort your backpack to force a refresh from the server, alternatively check your backpack on one of the API sites like:
                // Economy