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Customization items won not showing in backpack

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  • Customization items won not showing in backpack

    Ive noticed whenever i have won an item from a match, they seem to not appear in my backpack. Ive been off of dota for a few months and remembered acquiring some custom items for my heroes but they seem to not show up in my backpack. Today when i logged on and played, i won 3 items for my heroes but when i checked my backpack, none of the items were there. Even yesterday when i played, i received some items but when i check my backpack nothing is there. Is there a bug with this that other people are having?

  • #2
    Did those items have your name underneath them on the scoreboard? Because at the scoreboard, you also see the items that dropped for other people - when an item drops for you, it is moved to the left side of the board, and has a red border around them. For visual aid:



    As you can see, two items dropped, but only one item has my name underneath it - it's in the red border as well. The other item has a different name underneath it, so it dropped for someone else in the match.

    If your name was under the item, let us know, but as it stands, I have the feeling that this something that has been misreported plenty of times already.
    To keep these forums clean and friendly, please read and follow the forum rules.
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