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I didn't get my item after the winning game!

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  • I didn't get my item after the winning game!

    idk in what thread to wrote(sorry for that and my bad english, i'm ukrainian)

    i played game for nature's prophet and we easily earn candies and i got mystical item(courier), some of the guys grac me with it... when we finally kill roshan and press exit i got dota lag and steam connection lost(some of my friend get lost connection too, so i think that was something with steam servers) ... few minutes ago i reconnected to the steam and dota... but i didn't get my courier... =\ and another item from that game..
    the game was at 20:20(08:20 pm)
    fix it if possible ... rly wanna that courier..
    Last edited by maxmjr; 10-31-2012, 03:07 PM.

  • #2
    I get 3 items for 1 game. Maybe one is yours?



    • #3
      this is not funny >_<


      • #4
        There was a server crash a while ago and the games were lost into the space-time vacuum, along with the loot.


        • #5
          Items not received

          In this ID: 56336329 after finishing roshan i got morphling item and my mate Shynok got unusual essence. after we saw what item who got, we clicked on button closed. we wanted to start next game, but dota was bugged, there was reconnect button, reconnect didnt worked obviously, so we exit the game, and when we entered the game back, our items were gone !!! WTF !!!! UNUSUAL ESSENCE GONE !! This bugg is unacceptable. PLEASE FIX IT ASAP !!!

          my steam profile (missing morphling item)
          my mates profile (missing unusual essence)
          Last edited by marek; 11-01-2012, 06:46 AM.


          • #6
            Trick or treat?


            • #7
              I merged the two threads that were about the same issue. Also, please post details such as match ID and a link to your Steam account. There are hundreds, if not thousands of matches going on at any given time, so saying "My match was around 20:20" is not particularly helpful, especially not when you don't even include a timezone.
              To keep these forums clean and friendly, please read and follow the forum rules.
              Before making a new thread, be sure to have used search, as well as checking the stickies of the appropriate section.

              Lore moderator.


              • #8
                I also have the same problem with an unusual essence,would post match id and more specific information tomorrow.


                • #9
                  sorry, ill try to give much more information.
         , nickname Beat it, was playing for Nature's Prophet
                  time was 08:00-08:20 pm 31.10.12 (UTC +2 ukraine i think its equal forume time)
                  item Fearless Badger mystical courier

                  can't find match id, i think its got bugged ... (dota was lag and i close it ctrl+alt+delete)

                  p.s. sorry for my bad english (again)
                  Last edited by maxmjr; 11-02-2012, 06:45 AM.


                  • #10
                    Match ID: 56594236
                    Steam ID: kimoy8520
                    Game ID: Snorkling Panda
                    Hero: Mirana
                    Issue: I didn't get the 2nd reward which is Winged Paladin's Defiance(Rare) worn by Omniknight. So sad it was a rare. Please do a fix.


                    • #11
                      I also lost items, server went down for me right after my match and I think roll back happened. I had 3 blue essence and one red in my egg, after server came back the egg's essences were all gone.
                      Egg originally contain 3 blue and 1 red essence

                      MATCH ID: 56671550
                      reward is suppose to be a red essence

                      That's the game I last played, the game didn't end after roshan died, server went dead as the final score was coming up.
                      Steam profile:

                      EDIT: a patch just came out 1 min ago, my egg is back to normal, but reward from match 56671550 is still not received.
                      Last edited by arithmatics; 11-01-2012, 05:08 PM.


                      • #12
                        Match ID: 56673520

                        Didn't get an item when Roshan was killed. When the Roshan kill instance began it also didn't show the item you were going to get.


                        Also: All essences in my egg are gone.


                        • #13
                          Match ID: 56673725
                          IGN: The Last of Us
                          Hero: Phantom Lancer

                          Screenshots: 2012-11-01_00001.jpg2012-11-01_00002.jpg

                          EDIT: Also lost all the essences in my egg

                          EDIT 2: Is it possible to get the essences back? I've been farmin for it non-stop.
                          Also, the item i was supposed to get was a rare DK shoulder, is it possible to get that too?
                          Last edited by mikkomikk; 11-01-2012, 05:03 PM.


                          • #14
                            Also got no items from a game we won, got nothing from neither first phase or the rosh part

                            Match ID: 56672420
                            Steam ID:
                            Played Jakrio that match.

                            After game it said I was still in game and both reconnect and leave game did not work, so I restarted dota 2 and ended up getting no rewards at all.

                            EDIT: OMG just as poster above me said, lost all essences in my eggs, I had a Seraphic egg with 3 unusual essences used on it and a Wicked Egg with nothing else on it. T_T

                            EDIT2: After update my eggs are fine again (whew). But still no items from the last match
                            Last edited by Nipaah; 11-01-2012, 05:12 PM.


                            • #15
                              the same happened to me with a shadow essence. Since you cannot see the items you acquired in the replay I have to state several IDs in which this might have happened:

                              55915343 - Pettersson - Queen of Pain
                              56059093 - Pettersson - Drow

                              A friend of Mine experienced the same issue in his game (as well with a shadow essence), so I can confirm that this appears to be connected with steam shutting down. In this case this happened directly after the version was out of date:
                              561142849 - SayCorePlz - Bone Oct 31st 22:39:43 MET+1

                              Who does and what is being done with this information. I can most certainly understand that individual applications equal a lot of work. Is someone actually taking care of this issue?

                              Thanks in advance,