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I recycled immortals after TI10, no recycle progress has been done and immortals lost

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  • I recycled immortals after TI10, no recycle progress has been done and immortals lost

    As I mentioned in the title, after TI10 ended I couldn't get the QoP arcana so I recycled some immortals in order to open the Immortal Treasure 3 again. But after cycling 3-4 immortals nothing happened. I couldn't open the Immortal Treasure and those immortals are lost to the void. I have also recylced another immortal from Treasure 2 to see maybe it's some sort of bug and same thing happened there too. This can't just be it. I've paid money and played this game's content. There's no way this is fair. I want to have them back.

    I have also heard that the bonus lv bundles couldn't be applied after TI10. A lot of people missed their rewards. Dota must do something since this is basically a crime. Please Dota we love you. Fix these shits.