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Cannot use my keys that i have purchased. (I want a refund!)

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  • Cannot use my keys that i have purchased. (I want a refund!)

    Hello i just purchased a lot of keys so i could trade someone, but as soon as i get them it turns out that i can't use them until the the freakin' 12th! I have purchased a lot (A LOT) of items from dota so i don't understand why i am now getting restricted. There was no point in buying these because i can't use them! I don't want to wait over a week to use something i paid for! I want a refund. It makes no sense.... I bought these keys with a new debit card though, but i have never in my life spent money on something to use something a week a from now. I purchased it so i could do something today with it! Now i am about to lose my trade with a friend who will trade invoker's heaven-piercing to someone else if i dont get the keys soon... I spent over 100 dollars on keys for this BS. Please give me a refund. This is a huge disappointment. They could of put a warning before spending money on it. Right before you purchase the damn thing it should say something like this in big red letters "you will not be able to trade this item for a week" I thought i already went through the 3 day process of not trading. I would really appreciate it if someone can either remove the restriction or refund my money. Also, i have all my information ready to verify my bank if that will help. Please get back to me soon!

  • #2
    Sorry if i came out as angry, i'm not angry, but very disappointed in the situation i was put into.

    I also have extensive transactions between the dota store, valve store, and the marketplace. I don't get it? Am i not trusted or something?
    Last edited by wishery; 10-04-2013, 04:42 PM.


    • #3
      u should have know how things work. u cant trade that thing after making a purchase for a few days and i consider it as a fair policy i have my credit card details stored on my account and i usually play from an internet cafe so even if some1 buys something from my account ill still have them and they cant trade it with themselves
      ༼ つ ◕_◕ ༽つ Give DIRETIDE


      • #4
        Ummm, can you elaborate on the "u should have know how things work." I have previously said that i have purchased a lot of items before and this is randomly happening. Also, it is not "a few days," it's a week! Also, just because you use a cafe doesn't mean that everyone does. It's your fault if you get hacked for using a public hotspot. There should obviously be a system for people who like to use public hotspots, if that is the case. I have my own secure network, and i have never been hacked (been on steam for years).