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Sudden Item Disappear

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  • Sudden Item Disappear

    This is my first time post here sorry i do any mistake

    suddenly my item disappear, i logout my dota2 and steam arround 18:00 GMT+7 then i go to restaurant. Then i go login my steam and play dota2 again arround 20:00 GMT+7. In this second time login i notice that my item disappear out of nowhere to be found. All my Rare++ rarity, wards, HUD were all GONE!! i submit my steam ticket buy they said it was my own responsibility to trade some item to another without checking the item first(dafuq?). can anyone help me and is this official dota2 forum?


    This is my Trade history and Buy history:
    Buy 1.PNG
    trade 1.PNG
    trade 2.PNG
    trade 3.PNG
    trade 4.PNG
    [NB: All my rare - mytical - legendary, HUD, ward, and courier all gone]
    some of my item i got from my friend... and some other i got from ingame drop like [Kupu the Metamorpher]

    Steam Ticket Link:

    My Inventory Link:

  • #2
    If it is your first time getting your account hijacked steam will reverse all unauthorised trades as a one time service gesture. I got hacked once and submitted a ticket and got my items back after a few weeks


    • #3
      Yes, it's my first timeā€¦ but i confused, there is not illegal trade history so far, and my account seems doesn't accessed when it happens