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Please pay attention to steam support

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  • Please pay attention to steam support

    My problem: "I bought treasure: Expired Treasure of Incandescent Wax (16 pieces), Expired Emerald Polycount Collection (13 pieces), Expired Treasure of the Forbidden Lotus (2 pieces).
    None of the treasure I have not received, although the money was spent.
    Please give me treasure or money, I hope for an your ambulance."

    Answer: "2 A message from an employee of the technical support Jesse в Sat, 14th Jun 2014 5:11 am
    Hello Arthur, Thank you for contacting Steam Support.
    These chests have expired and have been removed from all Dota 2 accounts."

    My answer: "3 A message from you in Sat, 14th Jun 2014 9:02 pm
    What to do with the fact that I have spent their money on chests? I can get them money back?"

    Answer: "4 A message from support representatives Jesse in Tue, 17th Jun 2014 1:23 am
    Hello Arthur, Thank you for taking the time to report this issue.
    Please submit all feedback to the Dota 2 Dev Forums, found here:
    http://dev.dota2.com/
    These forums are regularly read by Dota 2's development team."

    So...I want to get back the money for the chests, which I bought, which were deleted and I didn't know about it.

    The report # 6475-WEAJ-4204
    Check this please. Thanks.

  • #2
    Dude tech support at valve does not exist. They are so fucking useless its not even funny. They shouldn't even have a page for it. Or atleast re name it. Cause they don't support anyone. Linking us to these putrid fucking forums is not support. These devs on this forum are just as bad as valves customer support or tech support. Its non fucking existent.

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