Forum Rules

  • No flaming or derogatory remarks, directly or through insinuation.
  • No discussion, sharing or referencing illegal software such as hacks, keygen, cracks and pirated software.
  • No offensive contents, including but not limited to, racism, gore or pornography.
  • No excessive spam/meme, i.e. copious one liners in a short period of time, typing with all caps or posting meme responses (text/image).
  • No trolling, including but not limited to, flame incitation, user provocation or false information distribution.
  • No link spamming or signature advertisements for content not specific to Dota 2.
  • No Dota 2 key requests, sell, trade etc.
  • You may not create multiple accounts for any purpose, including ban evasion, unless expressly permitted by a moderator.

  • Please search before posting. One thread per issue. Do not create another thread if there is an existing one already.
  • Before posting anything, make sure you check out all sticky threads (e.g., this). Do not create new threads about closed ones.
  • It is extremely important that you post in correct forum section.

  • Balance discussion only in Misc.
  • All art related (such as hero model) feedbacks go to Art Feedback Forum.
  • All matchmaking feedback should go here: Matchmaking Feedback
  • All report/low priority issues should go here: Commend/Report/Ban Feedback
  • No specific workshop item feedback. These should go to workshop page of that item.
  • When posting in non-bugs section (such as this), use [Bugs], [Discussion] or [Suggestion] prefix in your thread name.

In case you object some action by a moderator, please contact him directly through PM and explain your concerns politely. If you are still unable to resolve the issue, contact an administrator. Do not drag these issues in public.

All rules are meant to augment common sense, please use them when not conflicted with aforementioned policies.
See more
See less

Please pay attention to steam support

  • Filter
  • Time
  • Show
Clear All
new posts

  • Please pay attention to steam support

    My problem: "I bought treasure: Expired Treasure of Incandescent Wax (16 pieces), Expired Emerald Polycount Collection (13 pieces), Expired Treasure of the Forbidden Lotus (2 pieces).
    None of the treasure I have not received, although the money was spent.
    Please give me treasure or money, I hope for an your ambulance."

    Answer: "2 A message from an employee of the technical support Jesse в Sat, 14th Jun 2014 5:11 am
    Hello Arthur, Thank you for contacting Steam Support.
    These chests have expired and have been removed from all Dota 2 accounts."

    My answer: "3 A message from you in Sat, 14th Jun 2014 9:02 pm
    What to do with the fact that I have spent their money on chests? I can get them money back?"

    Answer: "4 A message from support representatives Jesse in Tue, 17th Jun 2014 1:23 am
    Hello Arthur, Thank you for taking the time to report this issue.
    Please submit all feedback to the Dota 2 Dev Forums, found here:
    These forums are regularly read by Dota 2's development team."

    So...I want to get back the money for the chests, which I bought, which were deleted and I didn't know about it.

    The report # 6475-WEAJ-4204
    Check this please. Thanks.

  • #2
    Dude tech support at valve does not exist. They are so fucking useless its not even funny. They shouldn't even have a page for it. Or atleast re name it. Cause they don't support anyone. Linking us to these putrid fucking forums is not support. These devs on this forum are just as bad as valves customer support or tech support. Its non fucking existent.