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i am suffering with a bug and would like a compensation. NEED A SOlUTION FASTER

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  • i am suffering with a bug and would like a compensation. NEED A SOlUTION FASTER

    When lounching a match some times have crashes and dota 2 close alone in the loading screen the people who is connected say me i got failure and we back to the group screen after start dota again jus apper i got ban by ABANDON.
    Why receive a ban without connection the game what his descriptions says "ban becouse abandon" ?
    A lot of people who i know the same issues happens. If the connectiong fail or DOTA HAVE A BUG why i have to pay becouse this ? i bought compendium why dota crashing in the presonalized loading screen? this is injust and i'd like to have a compensation about that(banned for 24hours to play dota online) lol ?


    Its not the first time happens, the punishment of the same faullt repeated several times is getting hard each time they happens by the way is a bug is not a connection problem my internet works perfectly and never got problems with another online games.

    Ok just sorry about my bad english hope was clear and direct, need a feedback faster then possible.

    A fail in the connetion screen is a fail and doesnt abandon. i am waiting.

    Fabian Ferreira Mosquera Fernandez, Right now 24 hours banned by abandon without connection in the game becouse a dota crash.

  • #2
    Since when does it happen ?
    What are your system specs ?
    Do they meet the requirements ?
    What has changed in your system, right before the problem occured ?

    (I should create a template post for this...)

    Originally posted by fabiandsb View Post
    presonalized loading screen
    Did you try it without a "presonalized loading screen" ?
    Try to reinstall the game. Problem still occurs ?

    EDIT: Post in wrong subforum.
    Last edited by wolf633; 07-23-2014, 02:50 AM.

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    • #3
      spec
      Samsumg Eletronicts Co. Ltd.
      Windows Home basic 32 bits
      Intel Core i3, 2048 ram
      integreated video.


      I dont know since... just start to happen
      may be this sucessives updates.
      right now i cant play 16 hours ban i will post again in the correct section some minutes ago disabled the loading screeb
      becouse this i will test tommorrow =ss


      i dont refused any game or abandoned just acepted and went not to the ready screen then i dont refused or abandoned becouse got a connection fail.

      so is an errror punish me becouse this and why be punished becouse a bug of dota =/ injust
      Last edited by fabiandsb; 07-23-2014, 03:28 AM.

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      • #4
        I have a similar problem. Whenever I try to watch a game, play a game or even play bots the mouse turns into a loading mouse (the blue circle one). Then Dota just closes no reason at all and no error code as if i closed Dota myself. Please help I want to play Dota .

        This started last night but I played a lot of matches right before this happened I never even closed Dota. Nothing changed at least not from what I know.

        Specs:
        ASUSTeK COMPUTER INC.
        G30AB
        Intel(R) Core(TM) i&-4770K CPU @ 3.50 GHz (8 CPUs), ~3.5GHz
        16384MB RAM
        DirectX 11
        Windows 8.1 Single Language 64-bit (6.3, Build 9600)

        If anymore specs are requiered please ask and I'll tell them all.

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        • #5
          I am suspecting a bug with the new loading screens, because a lot players face this error at the moment.
          Last edited by wolf633; 07-23-2014, 03:55 AM.

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          • #6
            Well
            a lot of bugs.

            This bug maybe is the screens and i and a compensation, another bug is the manangement of ram memory becouse start lag and crash after a long time in dota.
            Close dota and steam temporaly reslolve the problem i will post this now on the performance tech.


            trhead closed

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            • #7
              As requested: Closed
              If you find spelling errors, you are free to take them.

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