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I wanted to start my tournament but Valve didn't respond me for 1 month. Help me!

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  • I wanted to start my tournament but Valve didn't respond me for 1 month. Help me!

    Hello Guys!

    I really dont know where can i go with my problem.
    I have this league:

    In the 1. season there was no problem with the ticket request but now i have a really big problem.

    You know that we need to send the request minimum 4 weeks before the league starts. We sent the request at June 25, and tried to upload the logos of the league but the website had some errors and we couldnt.
    Then Valve contacted us to upload the logos again because the site is working now. So we uploaded + sent the logos in e-mail too
    We have a really good items with the ticket (1 Ward, Lion Set, Meepo Set), and we really want to put in with the ticket cause of the profit.

    So after this they didnt replied to our e-mails or the ticket request more than 1 month. We thought they are busy cause there was the TI4 and everything else so we didnt sent another e-mails. After this we got an e-mail just now that Valve declined our ticket request because there was no logos, and we need to send the request again. But we have no time for this, the league will start at August 4, only 1 weeks left...
    So we sent the request again, and sent an e-mail to the Valve guy who always care about our leagues, but no respond for 1 week again.

    We want the ticket only with the items cause of the profit, cause you know guys there is no much interest in leagues untill Valve changed the item drops things.

    So if we cant get the items with the ticket we need to delete the league.
    There is anybody who can help us out with this problem?
    Thanks to read my topic and try to help me.