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Level 194 compendium - haven't received all Immortal I Treasures

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  • Level 194 compendium - haven't received all Immortal I Treasures

    Hi,

    I levelled up my compendium so that I can get all the Immortal Treasure I 2015 items. I should only get one of each item and the only one I am missing is the Golden Moonfall but I have two Shock of the Anvil. The Immortal treasure says that I should only get one of each item (and no duplicates) but after opening everything, I haven't got a Golden Moonfall but 2 Shock of the Anvil as well as every other item. Could you please look into this for me and get back to why this has happened?

    Screenshots attached.

    Thanks,


    Screen Shot 2015-05-04 at 18.12.40.pngScreen Shot 2015-05-04 at 18.13.48.pngScreen Shot 2015-05-04 at 18.14.44.png

    Edit update:
    Added photo to show compendium level.

    Screen Shot 2015-05-21 at 20.40.10.png

    Please do let me know if you need more info. It looks like a bug but would be great if you have an answer for this.
    Last edited by creamcheese; 05-21-2015, 12:43 PM.

  • #2
    The two rares are a bonus and do not count towards the non-duplicate promise. This has always been the case since the non-dupe system case out last year.

    Comment


    • #3
      I want to be clear that the statement in the compendium is "Each time you open this treasure, you will receive one of these items. You will not receive duplicates". By this statement alone, I should not have had a duplicated item. If statement is irrespective of the two rare bonuses, the fact that I do have a duplicate item for the "Standard" Immortal Treasure I is now making that sentence redundant and also misleading customers.

      Furthermore, what you have said is that the two rare bonuses do not count towards the non-duplicate promise. Ok I accept that but that does mean the statement does apply to the Standard Immortal Treasures I. In which case, why do I have a duplicated item for this Immortal Treasure?

      I would like an answer from the Dev team as to whether this is a bug or not. If it isn't then they shouldn't have that statement on there as it is misleading.

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