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Digital Unlock Items not equipped into the game !!

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  • yiyang
    replied
    she say :

    Message by Support Tech Ash on Fri, 16th Nov 2012 1:00 pm
    If your item is activated to your account but not showing up in game, that's a game bug and the DOTA team will hve to fix it in a patch.


    Thanks,
    Ash

    Originally posted by ugene View Post
    Open a ticket with steam support and provide screenshots of purchase history

    They fixed it for me, took about 3 days

    Leave a comment:


  • ugene
    replied
    Open a ticket with steam support and provide screenshots of purchase history

    They fixed it for me, took about 3 days

    Leave a comment:


  • yiyang
    replied
    ty!!!

    Leave a comment:


  • abc0815
    replied
    Send a pm to this guy http://dev.dota2.com/member.php?u=26

    He might can help you or foward this to the right person.

    Leave a comment:


  • yiyang
    replied
    she tell me " Thank you for taking the time to report this issue.

    Please submit all bugs and feedback to the Dota 2 Dev Forums, found here:

    http://dev.dota2.com/

    These forums are regularly read by Dota 2's development team.

    Thanks,
    Ash
    "

    Originally posted by abc0815 View Post
    You cant post tickets and you should not do that anyway. Wait for the support to reply.

    Leave a comment:


  • abc0815
    replied
    You cant post tickets and you should not do that anyway. Wait for the support to reply.

    Leave a comment:


  • yiyang
    replied
    bug.jpg
    bug2.jpg

    Leave a comment:


  • yiyang
    started a topic Digital Unlock Items not equipped into the game !!

    Digital Unlock Items not equipped into the game !!

    I have bought some T-shirts from Jinx's website.One of my dota2 Tide hunter's promotianal coupon code is invalid. It's said that I have already activated Dota2 + Tidehunter Shirt Jinx Retail, but it does not provide me the item in game. Please assist me get the item.

    there is my ISSUE : https://support.steampowered.com/vie...8565-WLCN-5892 ( plz check attachment )

    need product key pic mail to you?


    Thank you for your time!
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