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Valve has lousy tech support. Anyone else not getting resolution with their issues?

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  • Valve has lousy tech support. Anyone else not getting resolution with their issues?

    I've had a lot of problems ranging from BP bonuses I pay for not working to glitched clients. All my support tickets end in generic responses and they don't do anything.

    My latest problem is just infuriating. They finally got back to me on my greevil case and sure enough, they aren't going to do anything.

    When the patch came out allowing greevil eggs to be hatched I added 3 unusual essences to what I thought was my shadow egg and hatched it. Lo and behold a 3x white greevil comes out. Apparently the icons were, and still are, all switched. There was no way at the time to know that. I got screwed out of a 3x shadow greevil in exchange for a 3x white.

    Why would it be so hard to just exchange the greevils?

  • #2
    Regardless if in game issues, South Africa has still not received Dota 2 servers. We have to play on EU servers which gives us 230ms+ latency, which is really frustrating.