Announcement

Collapse

Forum Rules

  • No flaming or derogatory remarks, directly or through insinuation.
  • No discussion, sharing or referencing illegal software such as hacks, keygen, cracks and pirated software.
  • No offensive contents, including but not limited to, racism, gore or pornography.
  • No excessive spam/meme, i.e. copious one liners in a short period of time, typing with all caps or posting meme responses (text/image).
  • No trolling, including but not limited to, flame incitation, user provocation or false information distribution.
  • No link spamming or signature advertisements for content not specific to Dota 2.
  • No Dota 2 key requests, sell, trade etc.
  • You may not create multiple accounts for any purpose, including ban evasion, unless expressly permitted by a moderator.

  • Please search before posting. One thread per issue. Do not create another thread if there is an existing one already.
  • Before posting anything, make sure you check out all sticky threads (e.g., this). Do not create new threads about closed ones.
  • It is extremely important that you post in correct forum section.

  • Balance discussion only in Misc.
  • All art related (such as hero model) feedbacks go to Art Feedback Forum.
  • All matchmaking feedback should go here: Matchmaking Feedback
  • All report/low priority issues should go here: Commend/Report/Ban Feedback
  • No specific workshop item feedback. These should go to workshop page of that item.
  • When posting in non-bugs section (such as this), use [Bugs], [Discussion] or [Suggestion] prefix in your thread name.



In case you object some action by a moderator, please contact him directly through PM and explain your concerns politely. If you are still unable to resolve the issue, contact an administrator. Do not drag these issues in public.



All rules are meant to augment common sense, please use them when not conflicted with aforementioned policies.
See more
See less

crash analyse

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • crash analyse

    my game crashed after I picked a hero...
    can someone tell me what it says in this crash dump?
    thank you
    Attached Files

  • #2
    dota crash.jpg
    dumps.zip

    Can someone please help with mine too? Thanks in advance
    Last edited by Flying Camel; 11-04-2015, 04:24 AM.

    Comment


    • #3
      did you try with -dx11 or -d3d9ex ?

      Comment


      • #4
        Try to update your directx download from microsoft site directx june 2010, 54M i guess... use directx web update too.

        Comment


        • #5
          Originally posted by Glock View Post
          my game crashed after I picked a hero...
          can someone tell me what it says in this crash dump?
          thank you
          If you post the actual crash dump file that would be more useful. I can't diagnose much from this analysis output.

          Comment


          • #6
            Originally posted by Flying Camel View Post
            [ATTACH=CONFIG]36027[/ATTACH]
            [ATTACH]36025[/ATTACH]

            Can someone please help with mine too? Thanks in advance
            All of your crashes are different. It seems fairly likely that this is due to something corrupting memory. I would update your drivers and do a memory test to check for hardware issues.

            Comment


            • #7
              Originally posted by JayStelly View Post
              If you post the actual crash dump file that would be more useful. I can't diagnose much from this analysis output.
              - crash_dota2.exe_20151104084855_1 has been generated in: ...Steam\steamapps\common\dota 2 beta\game\bin\win32
              - dota2_2015_1104_084902_0_crash has been generated in: ...Steam\Dumps
              Attached Files

              Comment


              • #8
                Originally posted by Glock View Post
                - crash_dota2.exe_20151104084855_1 has been generated in: ...Steam\steamapps\common\dota 2 beta\game\bin\win32
                - dota2_2015_1104_084902_0_crash has been generated in: ...Steam\Dumps
                This is a crash in your intel video driver. It's crashing trying to render the hud. On your machine I would not recommend running with -dx11 (you are using that option). You may also have an improvement by updating your video driver. I can't see if the version is current - it isn't reporting a version number to our system.

                Comment


                • #9
                  Originally posted by JayStelly View Post
                  This is a crash in your intel video driver. It's crashing trying to render the hud. On your machine I would not recommend running with -dx11 (you are using that option). You may also have an improvement by updating your video driver. I can't see if the version is current - it isn't reporting a version number to our system.
                  Those are indeed old drivers, but I've seen people report crashes even with the latest (from 2013, here).
                  Pretty much all motherboard-integrated intel gma's do not work, even before the -d3d9ex patch.
                  There is an acute need of updated minimum system requirements.
                  Troubleshooting crashes
                  Dota 2 Resources: autoexec.cfg reference / benchmark.cfg / Tweak it yourself (launch options, cvars) / useful batch files
                  No-Bling GlanceValue & FPS ++ NEW! Panorama hotkeys NEW! dota_primary_mm_language_override NEW TOGGLE_QUICKCAST_TP.bat NEW FIX LEGACY KEYS YOURSELF! NEW Toggle UI Animations OFF

                  Comment


                  • #10
                    Originally posted by JayStelly View Post
                    This is a crash in your intel video driver. It's crashing trying to render the hud. On your machine I would not recommend running with -dx11 (you are using that option). You may also have an improvement by updating your video driver. I can't see if the version is current - it isn't reporting a version number to our system.
                    1. So for me it's not recommended to run with -dx11. What set launch options should I use? Or none?

                    I have the newest drivers compatibles with this laptop, trust me. ( HERE are my drivers up-to-date)
                    2. And my video driver version is latest. Before that, I had version 8.15.10.1930(the same from aveyo's link); and also had same problems ...
                    Now I have the version 8.15.10.2697(which is for Win8, also good for Win7) and still the same problem.

                    Comment


                    • #11
                      Originally posted by aveyo View Post
                      Those are indeed old drivers, but I've seen people report crashes even with the latest (from 2013, here).
                      Pretty much all motherboard-integrated intel gma's do not work, even before the -d3d9ex patch.
                      There is an acute need of updated minimum system requirements.
                      Before the 29 oct Update I had 1.000 hours of Dota2 played from this laptop and in all this time the game crashed 2-3 times maximum. After this update, I really don't know what sorcery this guys from Valve do, but I can't play no more... And it's really frustranting...

                      Comment


                      • #12
                        Originally posted by Glock View Post
                        1. So for me it's not recommended to run with -dx11. What set launch options should I use? Or none?

                        I have the newest drivers compatibles with this laptop, trust me. ( HERE are my drivers up-to-date)
                        2. And my video driver version is latest. Before that, I had version 8.15.10.1930(the same from aveyo's link); and also had same problems ...
                        Now I have the version 8.15.10.2697(which is for Win8, also good for Win7) and still the same problem.
                        Just remove the -dx11 option. It will run dx9 by default.

                        Comment


                        • #13
                          I have found something interesting after 2 weeks of trying - the game works without crashing once I unplugged the power cord from my laptop. After further investigation, it seems to work even when I plugged in the power, but utilised the lowest power option. Whilst I am led to believe this is due to hardware issues I still think there are other possibilities, my reasons are as follows:

                          - The laptop is new, only 2 months old (this doesn't mean much, hardware can fail anywhere, anytime);
                          - I have ran multiple diagnostics on various levels, Lenovo diagnostic tools, some third party tools and the hardware diagnostic during start up, nothing out of the ordinary;
                          - This problem only magically started after the October 23rd update on Dota 2;
                          - More importantly, this problem only exists on Dota, no other games (even Steam games) nor other programs are affected;

                          I have contacted Lenovo just in case they have some magic tricks up their sleeves, but I still suspect it is a Dota thing, mainly because it is only affecting Dota. Anyone got any idea? This problem and solution is confusing my limited brain cells. Thanks in advance.

                          Comment


                          • #14
                            I have seen 1st hand 2 lenovo laptops with broken cpu's after a few months of usage. One lost hiper-threading, the other one lost dxva. Both started out with the same sign of working a litle without the power plugged in.
                            It must be how made in china works when they can't copy the whole manufacturing process (from IBM) and need to add their own contribution.
                            You went for cheap - you got cheap. I really don't get people buying these crackers, the internet is full of them malfunctioning, at any price range.
                            Troubleshooting crashes
                            Dota 2 Resources: autoexec.cfg reference / benchmark.cfg / Tweak it yourself (launch options, cvars) / useful batch files
                            No-Bling GlanceValue & FPS ++ NEW! Panorama hotkeys NEW! dota_primary_mm_language_override NEW TOGGLE_QUICKCAST_TP.bat NEW FIX LEGACY KEYS YOURSELF! NEW Toggle UI Animations OFF

                            Comment


                            • #15
                              To be fair, my previous Lenovo laptop lasted more than 6 years before the hinge connecting the monitor and keyboard died. This new laptop is by no means cheap, it is a top of the range device with a decent price tag, but like I said previously hardware can fail randomly. Not defending Lenovo here but my experience with them so far is nothing short of being excellent.

                              In any case, the issue at hand seems to be limited to Dota only, I will explore a bit more and if I find more interesting results then I will update or reply to the post.

                              Just out of curiosity, anyone else having this similar issue? And good luck to everyone still having crash issues, hope you can find a solution soon (looking at you Dota devs).
                              Last edited by Flying Camel; 11-05-2015, 04:53 PM. Reason: spelling

                              Comment

                              Working...
                              X