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When reporting problems, please always share Match ID or Steam community profile

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  • MajesticPT
    replied
    I just don't know how the mods and etc from this forum can handle such a terrible community.

    Leave a comment:


  • katsaroulhs
    replied
    I guess that makes sense. But from what I have seen in this forum, most reports about any problems, include an ID. If an ID is not included, the mods/users ask for it before even starting a discussion.

    Leave a comment:


  • When reporting problems, please always share Match ID or Steam community profile

    When you post a problem with a match, on this forum or any other, please always share the match ID and which hero you were playing. This allows us to instantly begin investigating the problem. It can also enable fellow community members to assist, for example, by watching the replay.

    You don’t need to post your problems here on dev.dota2.com for us to see them, because we read many other forums as well. But wherever you post, please always include this information. In fact, sharing this information is even more important on other forums where we cannot easily identify your Steam account from your forum username.

    If the problem you are reporting is happening outside the context of a match, or you don’t have the match ID, sharing a link to your Steam community profile enables us to locate your account.

    When you see other posts that should include this information but don’t, please ask the poster to provide it.
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