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When reporting problems, please always share Match ID or Steam community profile

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  • Kryil-
    replied
    This is not your feedback thread to reach fletcher. He wanted to inform people to post match ids, that's it.

    Closing this thread and keeping it stickied, so fletcher can use it when he needs it.

    Leave a comment:


  • iwishblizzardmadedota2
    replied
    You were last online yesterday so why are you avoiding these very simple questions? I have never played League of Legends but I believe their developers answer questions? CS:GO team does it as well, in fact, every game with a huge online playerbase does it but never Dota 2.

    I have one more question, how do you know if you are banned? It doesn't say anything and I suspect I am banned because I dodged 2 games last month.
    No fucking way I am part of the *real* matchmaking at 5k+ when I get players who behave like bots. I can't even get to page 1 or page 2 despite being in the 5.5k range. I still play on EUW and find matches within 4 minutes range but something is not right here and this is very frustrating, a game that I love but with incompetent developers ruining it. It sure isn't fun to be see the offlaner have more farm than your carry at 15-20 minutes mark or your offlaner dying repeatedly after trying to farm.

    this is really demoralizing and I can't even dodge when I see these players in my game because you will just make it worse for me so how do I know if I'm banned even though I still play on EU and can play ranked? I know I am banned, but what kind of ban did I receive for dodging two games in the last month?
    Last edited by iwishblizzardmadedota2; 06-07-2014, 09:49 PM.

    Leave a comment:


  • Sa1nt
    replied
    Originally posted by Sa1nt View Post
    So when are we asked what to change ?
    ?

    Leave a comment:


  • iwishblizzardmadedota2
    replied
    and yes i'm a 5k+ mmr player, in fact close to 6k, so your answer will be very important.

    Leave a comment:


  • iwishblizzardmadedota2
    replied
    i have questions for you fletcher that not only i need to know but everyone else.
    you claim you read the forums so here we go, in your own thread..

    as we speak, this will shadowban users?
    1. dodging games during loading screen
    2. feeders or bad players in general
    3. certain amount of reports similar to how muted system work?
    4. multiple instances of dota running at the same time on the same PC
    5. not buying *proper items* for example, sometimes you want to go carry ogre magi but not everyone will appreciate that in solo queue?

    please be kind and answer all of them, or at least the ones in cursive since they are most important to me.

    at the moment I am just waiting patiently and won't touch solo queue until you tell me what is right and wrong, if i'm going to get shadowbanned just because 2 russians report me for not building a hero *properly* then screw this game. i also dont think dodgers should get banned because you have to ask yourself, why do people dodge in the first place?
    however i do support the idea that players running multiple instances should remain permanently banned, good job!

    unrelated question, are these shadow bans permanent? will it affect the leaderboard?
    Last edited by iwishblizzardmadedota2; 06-04-2014, 12:33 PM.

    Leave a comment:


  • Sa1nt
    replied
    So when are we asked what to change ?

    Leave a comment:


  • Jan2011
    replied
    Originally posted by Kryil- View Post
    Lazy one! Stickied

    But yeah, fletcher is probably right with this one. Most posters here add match ids, although some posts lack them. if you compare it to reddit, people reporting issues there rarely include match ids.
    tnx. And yes i agree ^^

    Leave a comment:


  • Kryil-
    replied
    Originally posted by Jan2011 View Post
    Maybe make this thread a sticky for some time? so that players can see it. (just an idea)
    Lazy one! Stickied

    But yeah, fletcher is probably right with this one. Most posters here add match ids, although some posts lack them. if you compare it to reddit, people reporting issues there rarely include match ids.

    Leave a comment:


  • sakeoe
    replied
    in on fletcher thread.

    Leave a comment:


  • Noo
    replied
    Originally posted by Jan2011 View Post
    Maybe make this thread a sticky for some time? so that players can see it. (just an idea)
    Like they see the bug posting guidelines. I doubt they'll bother reading it.

    Leave a comment:


  • Jan2011
    replied
    Originally posted by fletcher View Post
    Bumping this. Please spread the word.

    Most posts on dev.dota2.com contain a Match ID when appropriate; but posts on other forums often don't.

    Valve developers read other forums, too! If you see a post on any forum that should contain a match ID or some way to locate the affected account, but doesn't, please ask the original poster to provide it (in that friendly, gentle manner that is the hallmark of the Dota community).
    Maybe make this thread a sticky for some time? so that players can see it. (just an idea)

    Leave a comment:


  • fletcher
    replied
    Bumping this. Please spread the word.

    Most posts on dev.dota2.com contain a Match ID when appropriate; but posts on other forums often don't.

    Valve developers read other forums, too! If you see a post on any forum that should contain a match ID or some way to locate the affected account, but doesn't, please ask the original poster to provide it (in that friendly, gentle manner that is the hallmark of the Dota community).

    Leave a comment:


  • SabotaZ
    replied
    i assume fletcher is talking about the compendium bugs mostly since I ve seen tons of threads about them without a single link to their steam profile, while every ingame bug report has a game id

    Leave a comment:


  • Noya
    replied
    Thanks for your post.

    I guess mods should make a sticky.

    Leave a comment:


  • Sa1nt
    replied
    I think the problem isn't READING but ASKING the community what to change. We aren't asked what for what we want. We struggle for it and we don't get it usually.

    You must create more community polls. Official ones. And decide using them.

    Leave a comment:

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