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duplicate items from imortal chest..

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  • duplicate items from imortal chest..

    i have goten all the same hero items from all the importal 1 and 2 chest.. why?? it clearly stated that once u get it , u wont get it again??

  • #2
    Same thing happened to me. Got 2 duplicates from 5 treasures. How do we fix this? I only bought the package to get one from each immortal and now i have duplicates for two immortals( pl and enchantress):|


    • #3
      Repeated item instead of rare or ultra rare for immortal treasure I 2016

      Previously , I am level 83 for battle pass 2016 and opened or normal treasure for immortal treasure I 2016.In order to get the rare item for phoenix or ultra rare item for void, I purchased the battle pass level 50 weekly sale , in which included 2 immortal treasure I 2016. Despite of having all normal items, the system regarded as never being opened any treasure and gave me a repeated items of timbersaw. Is it normal?
      My account :[email protected]


      • #4
        Same problem! Heeeelp


        • #5
          You are only ensured to get the normal items.. The rare/very rare/ultra rare items are never guaranteed and are purely by chance.

          There are 6 normal items and 3 rare items. If you open 6 treasures, you are guaranteed to have all 6 normal ones. If you open a 7th, then the cycle begins from new, so with 12 treasures, you will have 2 of each normal. With 18, 3 of each normal immortal. The rare ones are just randomly thrown in a box.
          Please, just call me buny.