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Unable to find a game

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  • #91
    up, again >_>

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    • #92
      no proper answer from steam support, no answer here. so they just wanna keep it this way? ban and then not say a single word about it? people who are banned from e.q steam community/market etc atleast get notified about it and are being told why. we are not even told whether this is permanent or not wtf

      Comment


      • #93
        Bump..

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        • #94
          bump, valve, plz

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          • #95
            so apparently you are supposed to get one of these: http://i.imgur.com/pabQzju.png
            when you are reported/banned from using certain functions or games as a punishment when caught abusing. what makes this different? how come we are not getting any information? this makes no sense at all. i replied to that uninformative response that i recieved from steam support and he still won't answer.
            Last edited by csmj; 05-16-2014, 04:17 PM.

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            • #96
              ok i got this response today:
              Hello,

              You are not banned from matchmaking. We do not use a "shadow ban" feature in any of our games. If a user becomes banned, they should know.

              If you cannot remain civil in this ticket, your Steam Support account will be closed.

              If you choose not to provide the previously requested MSinfo.nfo report, we will not be able to assist you with this issue.

              Comment


              • #97
                i guess you should just go along with the ms.info thingy. what is it about? at least he has an idea he is willing to with lol. but it's most likely irrelevant to the real problem. my guy won't even bother answering. lmfao. you should ask him to redirect this to someone else who can look deeper into this matter. he is either pretending to know nothing or he is the wrong guy for the job. and ye, try be calm. i've read some steam support stories and some supports can be pretty sensitive.

                Originally posted by jasontsung View Post
                ok i got this response today:
                Hello,

                You are not banned from matchmaking. We do not use a "shadow ban" feature in any of our games.
                If a user becomes banned, they should know.

                If you cannot remain civil in this ticket, your Steam Support account will be closed.

                If you choose not to provide the previously requested MSinfo.nfo report, we will not be able to assist you with this issue.
                so as everyone can see above steam support is saying the opposite. if this is not a ban i would like a mod or some valve guy responsible to man up for once and step forward, explain why not being able to find any matches is not a ban. so far it has gone about 10 days, so it's pretty damn clear to the people effected what the fuck is wrong. since they seem to be so reluctant to call it ban (i mean console says account_disabled_count: 0)
                so just play along and be clear on the fact that we cannot find any matches with other people than abusers and since abusers is only a small percentage of the community and most of them have already quit it's basically a ban. sigh valve.
                Last edited by csmj; 05-17-2014, 03:50 PM.

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                • #98
                  Try to get all the informations possible guys. I gave up talking with the Steam support after they redirected me to here after it told them many times that this issue is already known in the dev forum.

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                  • #99
                    the msinfo thingy is just a report that sums up the errors that occurred in your pc programms/softwares. You are right, hes either acting dumb or hes just not the right guy for it. I've been trying to be really clear with my issue and he just doesnt seems to get it. I got no idea whatelse to write in so they can take a serious look into the issue..sigh..
                    Originally posted by csmj View Post
                    i guess you should just go along with the ms.info thingy. what is it about? at least he has an idea he is willing to with lol. but it's most likely irrelevant to the real problem. my guy won't even bother answering. lmfao. you should ask him to redirect this to someone else who can look deeper into this matter. he is either pretending to know nothing or he is the wrong guy for the job. and ye, try be calm. i've read some steam support stories and some supports can be pretty sensitive.







                    hey. this one is worth highlighting. i'm gonna make sure this comes up in my next reply or ticket... if this is not a ban i would like a mod or some valve guy responsible to man up for once and step forward, explain why not being able to find any matches is not a ban. so far it has gone about 10 days, so it's pretty damn clear to the people effected what the fuck is wrong. since they seem to be so reluctant to call it ban (i mean console says account_disabled_count: 0)
                    so just play along and be clear on the fact that we cannot find any matches with other people than abusers and since abusers is only a small percentage of the community and most of them have already quit it's basically a ban. sigh valve.

                    Comment


                    • this will be my last reply to those fucktards volvo technicans:
                      I think u just dont get me. Can u have someone else who can take a deeper look into the issue to help me because i don't know if u are just pretending not to know or u are just the wrong guy for it. It's been more than 10 days. Please tell me why getting removed from Dota2 Leaderboard and not being able to find any matches is not a ban. All of us has been nice and kind enough trying to explain our problem. Those irrelevant and ridiculous replies are really pissing us off. We spent money too and we have our limit of tolerance.
                      This will be my last reply till I can a decent response.
                      Originally posted by csmj View Post
                      i guess you should just go along with the ms.info thingy. what is it about? at least he has an idea he is willing to with lol. but it's most likely irrelevant to the real problem. my guy won't even bother answering. lmfao. you should ask him to redirect this to someone else who can look deeper into this matter. he is either pretending to know nothing or he is the wrong guy for the job. and ye, try be calm. i've read some steam support stories and some supports can be pretty sensitive.





                      hey. this one is worth highlighting. i'm gonna make sure this comes up in my next reply or ticket... if this is not a ban i would like a mod or some valve guy responsible to man up for once and step forward, explain why not being able to find any matches is not a ban. so far it has gone about 10 days, so it's pretty damn clear to the people effected what the fuck is wrong. since they seem to be so reluctant to call it ban (i mean console says account_disabled_count: 0)
                      so just play along and be clear on the fact that we cannot find any matches with other people than abusers and since abusers is only a small percentage of the community and most of them have already quit it's basically a ban. sigh valve.

                      Comment


                      • guys, in console type "developer 1", and then "dota_game_account_debug". what does "match_disabled_until_date" indicate? i have "match_disabled_until_date 1399469320" - does this mean anything?
                        Last edited by csmj; 05-17-2014, 05:39 AM.

                        Comment


                        • no thats the penatly time after u decline a game...
                          Originally posted by csmj View Post
                          guys, in console type "developer 1", and then "dota_game_account_debug". what does "match_disabled_until_date" indicate? i have "match_disabled_until_date 1399469320" - does this mean anything?

                          Comment


                          • ok that makes sense.

                            Comment


                            • bumping some important posts:

                              Originally posted by jasontsung View Post
                              Looks like this problem belongs to the least percentage category. One thing in common which i realised is that all of the accounts which are not able to find match have mostly high mmr. And most of them uses feeder bot / abused mmr to increase their kda or mmr which includes myself. If u guys had done it its better off to be honest right here coz thats the only way it might help.
                              Originally posted by jasontsung View Post
                              ok i got this response today:
                              Hello,

                              You are not banned from matchmaking. We do not use a "shadow ban" feature in any of our games. If a user becomes banned, they should know. If you cannot remain civil in this ticket, your Steam Support account will be closed. If you choose not to provide the previously requested MSinfo.nfo report, we will not be able to assist you with this issue.
                              Originally posted by csmj View Post
                              hey. this one is worth highlighting. i'm gonna make sure this comes up in my next reply or ticket... so as everyone can see above steam support is saying the opposite. if this is not a ban i would like a mod or some valve guy responsible to man up for once and step forward, explain why not being able to find any matches is not a ban. so far it has gone about 10 days, so it's pretty damn clear to the people effected know what the fuck is wrong. since they seem to be so reluctant to call it ban (i mean console says account_disabled_count: 0)
                              so just play along and be clear on the fact that we cannot find any matches with other people than abusers and since abusers is only a small percentage of the community and most of them have already quit it's basically a ban.
                              Originally posted by csmj View Post
                              so apparently you are supposed to get one of these: http://i.imgur.com/pabQzju.png
                              if you are reported/banned from using certain functions or games as a punishment when caught abusing. what makes this different? how come we are not getting any information? this makes no sense at all. i replied to that uninformative response that i recieved from steam support and he still won't answer
                              WHERE ARE THE VALVE DEVS?
                              Last edited by csmj; 05-17-2014, 03:49 PM.

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                              • bump

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