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Thread: Not receiving Compendium Point after bought

  1. #1
    Basic Member
    Join Date
    May 2014
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    3

    Angry Not receiving Compendium Point after bought

    Hi

    I've bought 1100 compendium points but I haven't receive the points yet. It's not shows up is armory and the compendium also not showing any update to its level.
    Shown below is the screenshot of my purchase record and the confirmation number is 2708099090247527539. steam ID : z4520ft
    Hoping for a solution. Thanks in advance.


    edit : just received my points and the expected items. haven't checked the in game effects etc but other gifts such as load screen and courier has been received as expected. hope the others get them soon too.
    thanks to everyone that contributing to this thread and thanks valve (i guess ) for fixing this issue.
    DOTA2.JPG
    Last edited by z4520ft; 05-14-2014 at 10:15 AM. Reason: added steam ID

  2. #2
    Basic Member Syth's Avatar
    Join Date
    Sep 2011
    Posts
    19
    I'll go ahead and hijack your thread rather than creating a new one, seeing as there are already a number of similar threads.

    Bought the $10 pack, didn't get the levels.

    The transaction proof

    8LXcu.png

    IGN - Syth

  3. #3
    Basic Member
    Join Date
    May 2014
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    1
    I ran into the same issue. Purchased a 2400 point boost, and it didn't do anything. Took the money from my account though. Restart the game, nothing changed. So yeah.. not amused.

    dd3dd99f354ace32fd7102e3a29ad39e.png
    Last edited by Lanix; 05-14-2014 at 07:00 AM.

  4. #4
    Same here. They better hurry up and fix this...

  5. #5
    Same here. Please add the points to my account.
    Confirmation code: 1441461695058469830

    missingcompendium.png

  6. #6
    i did buy the actual compendium, and it didn't activate

  7. #7
    Basic Member
    Join Date
    May 2014
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    1
    ....png Same here.
    Confirmation Number 1679026607228739969
    Confirmation Number 1679026607233520606

  8. #8
    Basic Member
    Join Date
    May 2014
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    1
    Hey, i also met with this problem of not receiving point boost after buying this. confirmation code: 13874184995559389171234.png

  9. #9
    Basic Member
    Join Date
    May 2014
    Posts
    1
    The same thing happened to me. The only difference was that I bought two 2400 points at the same time.
    One of them showed up in my armory and when I activated it nothing happened.

    IJustGotScammedByValve.png

    Confirmation Number: 3106667657301218665

    Edit: I got my points now
    Last edited by Izzak; 05-14-2014 at 09:52 AM.

  10. #10
    Basic Member
    Join Date
    May 2014
    Posts
    1
    Hey I've bought 2400 worth of compendium points but it didn't activate inside my account. It still remains as level 3.I've tried restarting d2 and steam but it doesn't work.
    Confirmation code: 1516896988829870152
    Steam id : helloviz
    Transaction proof

    3.JPG

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