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Thread: [Crash] Dota 2 Workshop Tools

  1. #1
    Basic Member
    Join Date
    May 2013
    Posts
    19

    Exclamation [Crash] Dota 2 Workshop Tools

    I have a big problem. I cant do anything in dota2 workshop tools (same in reborn beta tools).
    After starting the Dota 2 workshop Tools it crashes after a certain time (randomly in the range of 10-40 seconds) without any error message.
    Whats wrong with my pc?
    Windows7 is fine (my friend has same OS and he can use tools).
    I have x64 w7, intel core2duo 2.13 Ghz, geforce 520m 1GB, ram 4 GB
    problem demonstration: https://youtu.be/gb3IE-8zxk8

  2. #2
    Basic Member
    Join Date
    Sep 2012
    Posts
    83
    Upload the .dmp file found in Program Files (x86)/Steam/dumps/crash_dota2.exe_xxxxxxxxxxxx.dmp

  3. #3

  4. #4
    Valve Developer
    Join Date
    Aug 2014
    Posts
    98
    From the crash dump you posted, the crash appears to be in your graphics drivers. The crash dump indicates you are using the Nvidia 327.02 drivers from August 2013. Try getting the latest version of the drivers available for your video card.

  5. #5
    Basic Member
    Join Date
    May 2013
    Posts
    19
    Yes. Thank you! Problem was solved.

  6. #6
    Basic Member
    Join Date
    May 2013
    Posts
    19
    Oh no. yesterday tools worked fine. but today i have crash again...
    Videodriver is the newest.
    http://www.filedropper.com/crashdota2exe201506241603071

  7. #7
    Basic Member
    Join Date
    May 2013
    Posts
    19
    problem not solved. help please

  8. #8
    Basic Member
    Join Date
    Oct 2013
    Posts
    36
    try posting your most recent dump in advance. As it helped last time, it might again.

  9. #9

  10. #10
    Valve Developer
    Join Date
    Aug 2014
    Posts
    98
    It looks like you are still getting a crash in your graphics drivers. I didn't notice before it looks like you are running on a laptop (correct?) that has both a integrated graphics chip (Intel) in addition to addition to a dedicated graphics chip (NVidia). Your laptop probably has a feature where it can switch between these processors based on power settings. It looks like you updated the drivers for the dedicated NVidia graphics chip but not the integrated Intel chip. Updating the Intel drivers (Intel HD Graphics) may resolve the issue.

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