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Thread: Cant gift items, stuck on retrieving information screen

  1. #1
    Basic Member
    Join Date
    Feb 2016
    Posts
    8

    Cant gift items, stuck on retrieving information screen

    as per title, it seems that if you have 200+ friends, this bug happens

    https://i.gyazo.com/a8bc25724257da1c...9353ff34b7.png

    https://i.gyazo.com/1a5d1a6d7420a6c5...2a538e313a.png


    it goes from retrieving info for a solid 30 seconds to an error
    Last edited by arzyy; 05-27-2016 at 05:08 PM. Reason: edited picture in

  2. #2
    Basic Member
    Join Date
    Feb 2016
    Posts
    8
    can someone look into this, its been 2 days

  3. #3
    Basic Member
    Join Date
    Jul 2015
    Posts
    132
    Can confirm, gifting is not working for me as well.

  4. #4
    Basic Member
    Join Date
    Feb 2016
    Posts
    8
    still cant gift,day 3

  5. #5
    Basic Member
    Join Date
    May 2016
    Posts
    2
    update pls valve

  6. #6
    Basic Member
    Join Date
    May 2016
    Posts
    2
    fix fix fix fix fix fix
    this this this this this
    problem problem problem
    plz plz plz plz plz plz

  7. #7
    Basic Member
    Join Date
    Jun 2015
    Posts
    11

    IN-GAME GIFTING KEEP TIMING OUT

    Currently, when I try to gift item using the Dota 2 in-game gifting feature, it took forever to retrieve gift imormation and gave me an error showing that "Timeout communicating with Valve server. Please try again later."

    This had been going on for at least 2 weeks.

    It appears that this problem only affect people with over 300+ friends on Steam.

    The Client may not wait long enough for server to retrieve the information before showing the timeout message.



    Please do your best to make Valve aware of the situation and hopefully a fix. Thanks!

    Video: https://www.youtube.com/watch?v=959C0eS4X6g

    Error 1: http://i.imgur.com/G770JW6.jpg

    Error 2: http://i.imgur.com/ZL4dTnk.jpg

    ADDED CONSOLE MESSAGE: http://i.imgur.com/2R7Y3DX.jpg

    I THINK THIS IS THE ISSUE!!

    "Received weekend tourney schedule.
    CL: CPhysicsGameSystem::UnloadSpawnGroupPhysics(scenes/battlepass_ti6/twoflags) no such group
    "

    It shows a completely unrelated message in the console.
    Last edited by EterNitydia; 06-03-2016 at 07:29 PM.
    Nope.

  8. #8

    Gifting is broken

    Gifting is broken for people with over 300 friends in their steam friends list. You can't gift any of the new cache sets or any other item. Should be fixed ASAP.

  9. #9
    Basic Member
    Join Date
    Jun 2015
    Posts
    11
    Added Console error message:

    Received weekend tourney schedule.
    CL: CPhysicsGameSystem::UnloadSpawnGroupPhysics(scenes/battlepass_ti6/twoflags) no such group
    Nope.

  10. #10
    Basic Member
    Join Date
    Jun 2015
    Posts
    11
    I can confirm this.

    I will copy my post here as well!

    It appears that this problem only affect people with over 300+ friends on Steam.

    The Client may not wait long enough for server to retrieve the information before showing the timeout message.



    Please do your best to make Valve aware of the situation and hopefully a fix. Thanks!

    Video: https://www.youtube.com/watch?v=959C0eS4X6g

    Error 1: http://i.imgur.com/G770JW6.jpg

    Error 2: http://i.imgur.com/ZL4dTnk.jpg

    ADDED CONSOLE MESSAGE: http://i.imgur.com/2R7Y3DX.jpg

    I THINK THIS IS THE ISSUE!!

    "Received weekend tourney schedule.
    CL: CPhysicsGameSystem::UnloadSpawnGroupPhysics(scenes/battlepass_ti6/twoflags) no such group
    "

    It shows a completely unrelated message in the console.
    Nope.

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