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Thread: Venezuela Dota Community Unable to Play Dota2 AT ALL.

  1. #11
    Basic Member
    Join Date
    Jun 2016
    Posts
    1
    results xd.jpg

  2. #12
    Basic Member
    Join Date
    Jun 2016
    Posts
    1
    RESULTS:



    Microsoft Windows [Versión 6.3.9600]
    (c) 2013 Microsoft Corporation. Todos los derechos reservados.

    C:\Windows\system32>pathping 208.78.164.22

    Seguimiento de ruta a 208.78.164.22 sobre un máximo de 30 saltos.

    0 Nz.interlink.net.ve [190.142.42.178]
    1 * * *
    Procesamiento de estadísticas durante 0 segundos...
    Origen hasta aquí Este Nodo/Vínculo
    Salto RTT Perdido/Enviado = Pct Perdido/Enviado = Pct Dirección
    0 Nz.interlink.net.ve [190.142.42.17
    8]

    Traza completa.

    __________________________________________________ ________________________________

    C:\Windows\system32>pathping 162.254.192.71

    Seguimiento de ruta a 162.254.192.71 sobre un máximo de 30 saltos.

    0 Nz.interlink.net.ve [190.142.42.178]
    1 190.142.40.1
    2 200.8.128.51
    3 10.1.231.102
    4 10.1.232.17
    5 10.1.230.98
    6 ro-ccs-bdr-01-TenGig4-0-0.ln.inter.com.ve [10.1.230.58]
    7 200.16.71.82
    8 200.16.69.53
    9 core01.tuckerton.globenet.net [200.16.69.1]
    10 * * *
    Procesamiento de estadísticas durante 225 segundos...
    Origen hasta aquí Este Nodo/Vínculo
    Salto RTT Perdido/Enviado = Pct Perdido/Enviado = Pct Dirección
    0 Nz.interlink.net.ve [190.142.42.17
    8]
    0/ 100 = 0% |
    1 82ms 0/ 100 = 0% 0/ 100 = 0% 190.142.40.1
    0/ 100 = 0% |
    2 88ms 2/ 100 = 2% 2/ 100 = 2% 200.8.128.51
    0/ 100 = 0% |
    3 75ms 0/ 100 = 0% 0/ 100 = 0% 10.1.231.102
    0/ 100 = 0% |
    4 95ms 1/ 100 = 1% 1/ 100 = 1% 10.1.232.17
    0/ 100 = 0% |
    5 147ms 0/ 100 = 0% 0/ 100 = 0% 10.1.230.98
    0/ 100 = 0% |
    6 73ms 0/ 100 = 0% 0/ 100 = 0% ro-ccs-bdr-01-TenGig4-0-0.ln.inter
    .com.ve [10.1.230.58]
    1/ 100 = 1% |
    7 156ms 1/ 100 = 1% 0/ 100 = 0% 200.16.71.82
    99/ 100 = 99% |
    8 --- 100/ 100 =100% 0/ 100 = 0% 200.16.69.53
    0/ 100 = 0% |
    9 --- 100/ 100 =100% 0/ 100 = 0% core01.tuckerton.globenet.net [200
    .16.69.1]

    Traza completa.

    __________________________________________________ ____________________________________

    C:\Windows\system32>pathping 162.254.195.70

    Seguimiento de ruta a 162.254.195.70 sobre un máximo de 30 saltos.

    0 Nz.interlink.net.ve [190.142.42.178]
    1 * * *
    Procesamiento de estadísticas durante 0 segundos...
    Origen hasta aquí Este Nodo/Vínculo
    Salto RTT Perdido/Enviado = Pct Perdido/Enviado = Pct Dirección
    0 Nz.interlink.net.ve [190.142.42.17
    8]

    Traza completa.

    __________________________________________________ ___________________________________

    C:\Windows\system32>pathping 162.254.199.170

    Seguimiento de ruta a 162-254-199-170.valve.net [162.254.199.170]
    sobre un máximo de 30 saltos:
    0 Nz.interlink.net.ve [190.142.42.178]
    1 * * *
    Procesamiento de estadísticas durante 0 segundos...
    Origen hasta aquí Este Nodo/Vínculo
    Salto RTT Perdido/Enviado = Pct Perdido/Enviado = Pct Dirección
    0 Nz.interlink.net.ve [190.142.42.17
    8]

    Traza completa.


    __________________________________________________ _____________________________________________


    Microsoft Windows [Versión 6.3.9600]
    (c) 2013 Microsoft Corporation. Todos los derechos reservados.

    C:\Windows\system32>pathping 162.254.192.71

    Seguimiento de ruta a 162.254.192.71 sobre un máximo de 30 saltos.

    0 Nz.interlink.net.ve [190.142.42.178]
    1 * * *
    Procesamiento de estadísticas durante 0 segundos...
    Origen hasta aquí Este Nodo/Vínculo
    Salto RTT Perdido/Enviado = Pct Perdido/Enviado = Pct Dirección
    0 Nz.interlink.net.ve [190.142.42.17
    8]

    Traza completa.

    __________________________________________________ ___________________________________________

    Microsoft Windows [Versión 6.3.9600]
    (c) 2013 Microsoft Corporation. Todos los derechos reservados.

    C:\Windows\system32>pathping 162.254.195.70

    Seguimiento de ruta a 162.254.195.70 sobre un máximo de 30 saltos.

    0 Nz.interlink.net.ve [190.142.42.178]
    1 * * *
    Procesamiento de estadísticas durante 0 segundos...
    Origen hasta aquí Este Nodo/Vínculo
    Salto RTT Perdido/Enviado = Pct Perdido/Enviado = Pct Dirección
    0 Nz.interlink.net.ve [190.142.42.17
    8]

    Traza completa.


    __________________________________________________ _________________________________________


    Microsoft Windows [Versión 6.3.9600]
    (c) 2013 Microsoft Corporation. Todos los derechos reservados.

    C:\Windows\system32>pathping 162.254.199.170

    Seguimiento de ruta a 162-254-199-170.valve.net [162.254.199.170]
    sobre un máximo de 30 saltos:
    0 Nz.interlink.net.ve [190.142.42.178]
    1 * 190.142.40.1
    2 200.8.128.51
    3 10.1.231.102
    4 ro-ccs-core-01-03787metro100mb.ln.inter.com.ve [10.1.232.129]
    5 ro-ccs-core-01-TenGig4-0-0.ln.inter.com.ve [10.1.230.42]
    6 ro-ccs-bdr-01-TenGig4-0-0.ln.inter.com.ve [10.1.230.58]
    7 200.16.71.82
    8 200.16.69.53
    9 * * *
    Procesamiento de estadísticas durante 200 segundos...
    Origen hasta aquí Este Nodo/Vínculo
    Salto RTT Perdido/Enviado = Pct Perdido/Enviado = Pct Dirección
    0 Nz.interlink.net.ve [190.142.42.17
    8]
    0/ 100 = 0% |
    1 20ms 0/ 100 = 0% 0/ 100 = 0% 190.142.40.1
    0/ 100 = 0% |
    2 17ms 1/ 100 = 1% 1/ 100 = 1% 200.8.128.51
    0/ 100 = 0% |
    3 16ms 0/ 100 = 0% 0/ 100 = 0% 10.1.231.102
    0/ 100 = 0% |
    4 37ms 3/ 100 = 3% 3/ 100 = 3% ro-ccs-core-01-03787metro100mb.ln.
    inter.com.ve [10.1.232.129]
    0/ 100 = 0% |
    5 36ms 1/ 100 = 1% 1/ 100 = 1% sw-ccs-core-TenGig7-4.ln.inter.com
    .ve [10.1.230.42]
    0/ 100 = 0% |
    6 32ms 0/ 100 = 0% 0/ 100 = 0% ro-ccs-bdr-01-TenGig4-0-0.ln.inter
    .com.ve [10.1.230.58]
    0/ 100 = 0% |
    7 134ms 0/ 100 = 0% 0/ 100 = 0% 200.16.71.82
    100/ 100 =100% |
    8 --- 100/ 100 =100% 0/ 100 = 0% 200.16.69.53

    Traza completa.

  3. #13
    Really we need it to play with out lag =( please help us!

  4. #14
    Valve Developer
    Join Date
    Mar 2016
    Posts
    23
    If I had to guess I would say that you ISP is doing something funny with UDP traffic, if you take a look at the following 2 traceroutes you can see the first one looks fine, the second one has huge latency at the last hop. The only difference between the 2 is that the second one uses UDP instead of TCP. I have seen some ISPs restrict or slow down UDP traffic because it can carry voice traffic:

    Code:
     1. 94-76-206-129.static.as29550.net                                                                      0.0%    20    1.1   1.3   0.6   6.3   1.4
     2. cr0.rdg.as29550.net                                                                                   0.0%    20    0.2   1.3   0.2  14.9   3.5
     3. ae0-cr1.rdg.as29550.net                                                                               0.0%    20    0.4   0.6   0.4   1.5   0.3
     4. ae1-cr0.ld5.as29550.net                                                                               0.0%    19    0.8   2.4   0.8  31.0   6.9
     5. ae10.lon80.ip4.gtt.net                                                                                0.0%    19    0.9   0.9   0.9   1.6   0.2
     6. xe-7-0-2.lon10.ip4.gtt.net                                                                            0.0%    19    1.7   2.1   1.7   8.0   1.4
     7. lag-15.ear2.London15.Level3.net                                                                      63.2%    19    2.1   2.8   2.1   7.4   2.0
     8. ae-228-3604.edge3.London15.Level3.net                                                                 0.0%    19    1.8   1.8   1.8   2.1   0.1
     9. ae-228-3604.edge3.London15.Level3.net                                                                 0.0%    19    1.8   2.0   1.8   4.7   0.7
    10. gblx-level3-50g.London15.Level3.net                                                                   0.0%    19    3.6  16.1   1.9 163.6  42.8
    11. 208.178.245.30                                                                                        0.0%    19  134.3 134.4 134.1 134.6   0.2
    12. ???
    13. ???
    14. ???
    15. ???
    16. 200.8.128.52                                                                                         84.2%    19  149.8 147.4 142.5 149.8   4.2
    17. ???
    Code:
     1. 94-76-206-129.static.as29550.net                                                                      0.0%    39    0.7   0.9   0.6   4.4   0.6
     2. cr0.rdg.as29550.net                                                                                   0.0%    39    0.2   1.5   0.2  46.7   7.4
     3. ae0-cr1.rdg.as29550.net                                                                               0.0%    39    4.5   0.9   0.4   7.6   1.3
     4. ae1-cr0.ld5.as29550.net                                                                               0.0%    38    0.9   2.5   0.8  24.3   5.8
     5. ae10.lon80.ip4.gtt.net                                                                                0.0%    38    4.0   1.0   0.9   4.0   0.5
     6. xe-7-0-2.lon10.ip4.gtt.net                                                                            0.0%    38    1.8   2.4   1.7   9.1   1.9
        xe-3-1-6.lon10.ip4.gtt.net
     7. lag-15.ear2.London15.Level3.net                                                                      60.5%    38    2.0   2.1   2.0   2.6   0.1
     8. ae-228-3604.edge3.London15.Level3.net                                                                 0.0%    38    3.5   1.9   1.8   3.5   0.3
        ae-225-3601.edge3.London15.Level3.net
        ae-226-3602.edge3.London15.Level3.net
        ae-227-3603.edge3.London15.Level3.net
     9. ae-226-3602.edge3.London15.Level3.net                                                                 0.0%    38    1.8   1.8   1.8   2.2   0.1
        ae-225-3601.edge3.London15.Level3.net
        ae-227-3603.edge3.London15.Level3.net
        ae-228-3604.edge3.London15.Level3.net
    10. gblx-level3-50g.London15.Level3.net                                                                   0.0%    38    1.9   8.4   1.9 182.4  30.7
    11. 208.178.245.30                                                                                       10.5%    38  134.6 134.5 133.9 135.6   0.3
    12. ???
    13. ???
    14. ???
    15. ???
    16. 200.8.128.52                                                                                         83.8%    38  710.2 514.5 248.9 900.8 243.3
    17. ???
    That doesn't explain why if you connect directly you don't experience the lag, we will continue to investigate.

  5. #15
    Basic Member !n3's Avatar
    Join Date
    May 2015
    Posts
    40
    If I had to guess I'd say it's definitely our ISP fault, and its so frustrating because a lot of Inter users would agree that they are really incompetent. I'm not ashamed to say that you are our last hope.

    Interesting fact: Since I've bought CS:GO it's impossible to play on Valve's official servers, but I can play normally on Community Servers. I don't know if this is necessary to point out, but well...

  6. #16
    Basic Member !n3's Avatar
    Join Date
    May 2015
    Posts
    40

    Lightbulb

    Here's another pathping to an IP I've found in-game forcing "iad" relay cluster:

    Code:
    C:\Windows\system32>pathping 162.254.192.72
    
    Traza a 162.254.192.72 sobre caminos de 30 saltos como máximo.
    
      0  Proia-PC.interlink.net.ve [200.82.132.41]
      1  200.82.132.1
      2  200.8.128.3
      3  10.1.232.29
      4  10.1.230.98
      5  ro-ccs-bdr-02-TenGig4-1-0.ln.inter.com.ve [10.1.230.62]
      6  tengigabitethernet4-1.asr1.ccs1.gblx.net [64.215.248.93]
      7     *        *        *
    Procesamiento de estadísticas durante 150 segundos...
                  Origen hasta aquí   Este Nodo/Vínculo
    Salto  RTT    Perdido/Enviado = Pct  Perdido/Enviado = Pct  Dirección
      0                                           Proia-PC.interlink.net.ve [200.82.132.41]
                                    0/ 100 =  0%   |
      1    9ms     0/ 100 =  0%     0/ 100 =  0%  200.82.132.1
                                    0/ 100 =  0%   |
      2    8ms     0/ 100 =  0%     0/ 100 =  0%  200.8.128.3
                                    0/ 100 =  0%   |
      3   19ms     0/ 100 =  0%     0/ 100 =  0%  10.1.232.29
                                    0/ 100 =  0%   |
      4   26ms     0/ 100 =  0%     0/ 100 =  0%  10.1.230.98
                                    0/ 100 =  0%   |
      5   20ms     0/ 100 =  0%     0/ 100 =  0%  ro-ccs-bdr-02-TenGig4-1-0.ln.inter.com.ve [10.1.230.62]
                                    0/ 100 =  0%   |
      6   31ms     0/ 100 =  0%     0/ 100 =  0%  tengigabitethernet4-1.asr1.ccs1.gblx.net [64.215.248.93]
    
    Traza completa.
    
    C:\Windows\system32>



    Code:
    ] steamdatagram_clientstatus 
    End-to-end connection: OK
        Current rates:
            Sent:  29.4 pkts/sec   2.4 K/sec
            Recv:  13.7 pkts/sec   9.0 K/sec
            Ping:  246ms  Dropped:13.8%  WeirdSeq:0.00%
        Lifetime totals:
            Sent:     11,271 pkts         895,781 bytes
            Recv:     12,823 pkts       7,507,023 bytes
            Recv w seq:     12,823 pkts
            Dropped   :      1,905 pkts  12.93%
            OutOfOrder:          0 pkts   0.00%
            Duplicate :          0 pkts   0.00%
            SeqLurch  :          0 pkts   0.00%
        No rate stats received from remote host
        No lifetime totals received from remote host
    Primary router: iad#83 (162.254.192.72:27025)  Ping = 186+0=186 (front+back=total)
        Current rates:
            Sent:  29.8 pkts/sec   2.8 K/sec
            Recv:  14.1 pkts/sec   9.0 K/sec
            Ping:  186ms  Dropped:16.7%  WeirdSeq:0.00%
        Lifetime totals:
            Sent:     10,530 pkts       1,014,757 bytes
            Recv:     12,880 pkts       7,470,842 bytes
            Recv w seq:     12,652 pkts
            Dropped   :      1,892 pkts  13.01%
            OutOfOrder:          0 pkts   0.00%
            Duplicate :          0 pkts   0.00%
            SeqLurch  :          0 pkts   0.00%
        Rate stats received from remote host 36.3s ago:
            Sent:  15.3 pkts/sec   8.6 K/sec
            Recv:  29.5 pkts/sec   2.6 K/sec
            Ping:  ???ms  Dropped:0.00%  WeirdSeq:0.00%
        Lifetime totals received from remote host 236.3s ago:
            Sent:     11,143 pkts       6,481,920 bytes
            Recv:      7,619 pkts         727,040 bytes
            Recv w seq:      7,618 pkts
            Dropped   :          0 pkts   0.00%
            OutOfOrder:          0 pkts   0.00%
            Duplicate :          0 pkts   0.00%
            SeqLurch  :          0 pkts   0.00%
    Backup router: atl#68 (162.254.199.171:27046)  Ping = 268+13=281 (front+back=total)



    Code:
    Microsoft Windows [Versión 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. Reservados todos los derechos.
    
    C:\Windows\system32>ping 162.254.192.72
    
    Haciendo ping a 162.254.192.72 con 32 bytes de datos:
    Respuesta desde 162.254.192.72: bytes=32 tiempo=88ms TTL=54
    Respuesta desde 162.254.192.72: bytes=32 tiempo=76ms TTL=54
    Respuesta desde 162.254.192.72: bytes=32 tiempo=78ms TTL=54
    Respuesta desde 162.254.192.72: bytes=32 tiempo=78ms TTL=54
    
    Estadísticas de ping para 162.254.192.72:
        Paquetes: enviados = 4, recibidos = 4, perdidos = 0
        (0% perdidos),
    Tiempos aproximados de ida y vuelta en milisegundos:
        Mínimo = 76ms, Máximo = 88ms, Media = 80ms
    
    C:\Windows\system32>



    Here's a Screencap in-game:

    Imagen1.png
    Last edited by !n3; 06-22-2016 at 09:18 AM. Reason: Info added.

  7. #17
    Valve Developer
    Join Date
    Jun 2013
    Posts
    155
    As Martin said, we're 99% sure that the problem is something Inter is doing to the traffic. We've tried to get into contact with them through a couple of different channels, but so far no luck. We'll let you know if we hear anything. At the same time, if you are able to contact them, please ask them to contact us.

  8. #18
    Basic Member !n3's Avatar
    Join Date
    May 2015
    Posts
    40
    May I ask how can they contact you in case they do want to fix this issue? I can try to call them but I'm not so sure of what should I say. Something like "Hello, can you please contact Valve? We need you to work with them and fix some issues we are having with a game" sounds like something they will laugh to...

    Help me build a solid argument.

    Edit: Please, try to contact them via Twitter this is their support account and as you can see its very active.
    Last edited by !n3; 06-22-2016 at 06:02 PM.

  9. #19
    Basic Member !n3's Avatar
    Join Date
    May 2015
    Posts
    40
    Please, find a workaround for this issue...Just like we were doing before the "status" change. Being able to watch games at 70ms and not being able to play counts as some kind of torture

  10. #20
    Basic Member
    Join Date
    Jun 2013
    Posts
    3
    not only inter i have CANTV and have the same problem, I have this problem since the last update

    see the pictures in the same game

    with loss
    http://s1226.photobucket.com/user/ja...hky20.jpg.html

    connect command 0%
    http://s1226.photobucket.com/user/ja...od4pb.jpg.html

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