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Thread: Battle Level Bundle bugged out

  1. #1

    Unhappy Battle Level Bundle bugged out

    Tried to purchase the battle level bundle just introduced (only allowed one per person), so I launch DotA 2 and start the payment process and when I finish it starts to disconnect from the game coordinator. The purchase did not go through and I have 19.59 on my steam wallet, but when I went to purchase it after I reconected, it comes up with a window that says "Cannot Purchase Item" and below it states "This item can only be purchases once, and you have already purchased it." is there a way I can purchase this? or am I just trolled out of a good deal? Thank you in advance for help :)

  2. #2
    Contact steam support.
    Read this if you want to know why so many games is very one sided: http://dev.dota2.com/showthread.php?...l=1#post436467

  3. #3
    Basic Member
    Join Date
    Jan 2016
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    7
    Same problem too, did you hear something from the developer already? or any response?

  4. #4
    Basic Member
    Join Date
    Jan 2016
    Posts
    7
    How to contact Steam Support? i cant get through im having the same problem

  5. #5
    No help yet :/ not sure what other steam support I CAN contact, dont know why they have to make everything so obscure

  6. #6
    Basic Member
    Join Date
    Jan 2016
    Posts
    7
    yeah, i badly want to buy this bundle, time is running and its a limited offer only

  7. #7
    The issue resolved itself from me just sitting there for a while then retrying. Fsz001 if you still have this issue for a while try contacting steam support, they will probly help. Thank you
    Steam support link:https://support.steampowered.com/

  8. #8
    Basic Member
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    Jan 2016
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    Quote Originally Posted by Jackmcmuffin View Post
    The issue resolved itself from me just sitting there for a while then retrying. Fsz001 if you still have this issue for a while try contacting steam support, they will probly help. Thank you
    Steam support link:https://support.steampowered.com/
    oh great,, really? you manage to buy it buy simply retrying? im gonna do it also thanks for the link dude.

    Reedit : i already purchased it, thanks a lot dude

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