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Thread: Winner Bug. Won But Counted as a loser

  1. #21
    We got the levels, will the points in battle cup be updated? I still see 80 points instead of 150

  2. #22
    Quote Originally Posted by kevinnguyenir View Post
    Good job moderator.
    Here's my info:
    My id: 235945090
    My team's name: Team Gremory
    Tournament ID: 4417
    Still cant see the final match id
    Reason: Win to be champion but counted as 2nd place. In the match, no one in my team disconnected or abanddoned, we played well but counted 2nd place, please give us our prize after you check it.
    It is a new week battlecup now, so tell me how long does it take to make you give me back my prize? still havent got anything yet!

  3. #23
    Basic Member
    Join Date
    Jul 2016
    Posts
    1
    Help Please We just won in Grand Finals of SEA Battle Cup Tier 4 and we didnt get anything

    My Steam ID:102059737
    Other's ID: 127362379
    173862044
    87441171
    292927590
    Final Match ID: 2523182564
    Team Name: Team Titan
    Tournament ID: 34091

    I Hope You Help Us

  4. #24
    Basic Member
    Join Date
    Jul 2016
    Posts
    3
    Quote Originally Posted by fletcher View Post
    I've corrected all accounts that I know of. If your account still doesn't look right, please post in this thread with your friend ID, Match ID, etc.
    Here's my friend ID : 332066541
    Tournament ID : 37751
    Match ID : 2523303871

    My team not recieve Battle Pass level. All rewards has been recieved except 15 Battle Pass Level.

    please fix it.

  5. #25
    Basic Member
    Join Date
    Jul 2016
    Posts
    4

    Won battle cup, no reward??

    me and my team won the battle cup but havent received anything except the achievement
    Screenshot_1.jpg
    Tournament ID:50638
    Last edited by Archiie; 07-24-2016 at 04:06 AM.

  6. #26
    Quote Originally Posted by fletcher View Post
    I've corrected all accounts that I know of. If your account still doesn't look right, please post in this thread with your friend ID, Match ID, etc.
    Won the Tier 5 Battle Cup , Received all the status from champion , but did not received the 15 battle point level

    Steam ID : 184979531
    Tournament ID : 36983
    Team Name : SpiritGamer
    Final Match ID : 2523262351
    20160724075635_1.jpg
    20160724075842_1.jpg

  7. #27
    Basic Member
    Join Date
    Jul 2015
    Posts
    132
    We won in the European division, but did not recieve all of the rewards. We got the emoticons and the trophy badge, but did not receive the battle points. Here is the information you requested:

    Steam ID: http://steamcommunity.com/profiles/76561198061637619/

    Match ID: 2524026665

    *edit tournament ID: 49426

    Image of battle point log which indicates that we did not receive any points (not even the 200 point bug).

    k3TohOc.png

    Let me know if you need anything else. You can reach me here or the notifications in these forums.

  8. #28
    Basic Member
    Join Date
    Jul 2015
    Posts
    132
    If you're still having problems, check out this dev thread and follow his instructions: http://dev.dota2.com/showthread.php?...=1#post1395944

  9. #29
    Basic Member
    Join Date
    Jul 2016
    Posts
    1
    won the battlecup today and didnt get the awards please look into it and fix it as soon as u can. friend id-99292604 match id for the grand finals-2523317580. also add the battlepoint log
    20160724070633_1.jpg
    Last edited by dibakar; 07-23-2016 at 06:42 PM.

  10. #30
    Hello, I have a question , had won the Battle Cup 23.07.2016 Europa, but did not get a bonus " compensation" for the victory , smiles + 15 levels to combat transit , and just did not give the cup to the nickname , counted only the achievement ( trophy ) Summer 2016 Battle Cup
    Please solve the problem . Thanks in advance

    Здравствуйте, был выйгран Battle Cup 23.07.2016 Europa, но не было получено бонуса "вознаграждение" за победу, смайлы + 15 уровней к боевому пропуску, и так же не дали кубок перед ник неймом, засчитало только достижение (трофеи) Summer 2016 Battle Cup
    Пожалуйста решите проблему. Заранее благодарен

    Profile ID : 130633255
    Tournament ID : 50902
    Team Name : Team Loose
    Final Match ID : 2524110508
    20160724052001_1.jpg20160724053043_1.jpg20160724053050_1.jpg20160724055923_1.jpg
    Last edited by Geworg_arm; 07-23-2016 at 07:59 PM.

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