Hello good people of the forum, I desperately need to get his chat issue fixed.

I have been playing Dota for a while ( level 25 ). Till now i couldn't send one message to opposite team.
Chat and voice with my team works well. But i cant send a message to opposite team.

YES ! I know about shift+enter and tried it . Unfortunately doesn't work for me.
I did it like infinite number of times, it doesn't work. I have no idea what is the problem and how to fix this.

I have missed those moments where you can taunt your opposite team or appreciate for a good move.
Please Help me fix this issue.

P.S : Again YES ! I know about shift+enter and tried it .