Dark Moon Reward bug!

[Superfly]

Hello. Just recycled a chest to get additional 20k points. "Claim reward" button appeared. But when I spin the wheel it just stop at Spin again, then I spin one more time and it show an error connecting to game coordinator.

If recycling and button are still available, then redeeming should still work, right? Fix pls or at least refund my chest.

[JohanAR]

Happened to me too. Recycled 2 chests to get a spin...

[Superfly]

So now a Dark moon tab is gone, ok. But what about wasted chests because you didn't remove it in time, Valve?

[Askr]

Confirm BUG.
13-14 February 2017 did not work Roulette dark moon.
When I spin the wheel it just stop at Spin again, then I spin one more time and it show an error connecting to game coordinator.

How to get a reward or compensation in the form of chests in the value of 255,000 points?
My steam login - askr306

[zicadel]

I also had the same problem, I have video showing that it does not go away, how we will be rewarded, I lost a winter 2017 treasure 1, just to try another spin ...

[Askr]

What has been done during these hours on the problem?
When credited 7 Winter 2017 Treasure or 8 rewards Dark Moon?

[helloadam11]

Same issue here, i had 1.7 million points left...

Emailed Valve, GabeN, and submitted ticket. No response. I need some sort of compensation because this is ridiculous.

[Askr]

Day 3 cases the fixes bug?

[Askr]

What repair bug?

[kaelinvoker45]

I had a somewhat related issue. The pinwheel landed exactly on the Baby Roshan and I didn't receive the right item20170205210530_1.jpg