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Thread: BattleCup server drop - We cant leave/abandon a match

  1. #1

    BattleCup server drop - We cant leave/abandon a match

    So we played today BattleCup match when a server disconnect all player from game. We cant reconnect to the game, we cant abandon.
    Any ideas, help?



    Console log:
    [Client] Sending connect to =[A:1:3339923460:8238] [SteamDatagramClient] Attempting connection to service in data center 'vie' [SteamDatagramClient] Requesting session from fra#32 (162.254.197.70:27046). Ping = 21+12=33 (front+back=total). [SteamDatagramClient] Requesting session from vie#66 (146.66.155.35:27044). Ping = 36+0=36 (front+back=total). [SteamDatagramClient] Selected fra#32 (162.254.197.70:27046) as primary, session 1a611cea. [Ping = 21+12=33 (front+back=total).] [SteamDatagramClient] Selecting vie#66 (146.66.155.35:27044) as backup #1, session 0e80ee97. Ping = 36+0=36 (front+back=total). [Client] Sending connect to =[A:1:3339923460:8238] [Client] Sending connect to =[A:1:3339923460:8238] [Client] Sending connect to =[A:1:3339923460:8238] ...

  2. #2
    Basic Member
    Join Date
    Mar 2017
    Posts
    5
    same thing happened to me, steam support says only the dota dev forum can help me.

    Now what?

    I haven't been able to play for hours now!

    still stuck on the battle cup screen.

    I'm a paying customer and i demand a solution for this.

  3. #3
    Basic Member
    Join Date
    Mar 2017
    Posts
    5
    [WeekendTourney] Failed to leave tournament. eresult: 11
    debug_message: "Cannot leave a tournament while you are in a game in progress. You must \'gg\' through the gameserver."



    [Client] Sending connect to =[A:1:2938612740:8238]
    [Client] Sending connect to =[A:1:2938612740:8238]
    [Client] Sending connect to =[A:1:2938612740:8238]
    [Client] CL: disconnect cancel find match while connecting
    [Client] CL: Server disconnected: 2: #GameUI_Disconnect_User
    Disconnection during connection phase. Sign-on state: 1. Disconnect reason: 2.
    [Client] CL: Disconnecting from server: #GameUI_Disconnect_User
    [HostStateManager] CHostStateMgr::QueueNewRequest( Idle (levelload), 3 )
    [HostStateManager] Discarding pending request 'Remote Connect (=[A:1:2938612740:8238]), 2'
    [EngineServiceManager] SwitchToLoop levelload requested: id [3] addons []

  4. #4
    Basic Member
    Join Date
    Mar 2017
    Posts
    5
    I'm sorry to hear you encountered an issue while participating in the Battle Cup. However, Steam support is not issuing replacement tickets or changing the outcome of matches.
    If you think that you encountered a bug with the event, please post in the Dota Developer Forums.
    Please also see the Battle Cup FAQ for further information.
    Thanks for using Steam, Malerie

  5. #5
    Basic Member
    Join Date
    Mar 2017
    Posts
    5
    battle cup was 7 hours ago, i still can't play! this is some amateur stuff righ there

  6. #6
    we played battle cup March 11 2017 after we win the first game we move to the semi finals suddenly happen when a server disconnect all player from game. We cant reconnect to the gameand we cant abandon and cant forfeit what should we do? i hope we got refund

  7. #7
    Basic Member
    Join Date
    Mar 2017
    Posts
    8
    please somebody help we stuck in battle cup menu after almost win first battle cup game !! we cant leave we cant abandon !! omg please somebody help

  8. #8
    Basic Member
    Join Date
    Mar 2017
    Posts
    8
    even steam support dont know how to help us !!! this mean we fucked up !! RIP dota 2 !!! we are all stuck in dota battle cup menu !! i will never play battle cup anymore !! 1 $ gone dota 2 gone !!!

  9. #9
    Basic Member
    Join Date
    Mar 2017
    Posts
    1
    i have the same problem what can we do

  10. #10
    Basic Member
    Join Date
    Mar 2017
    Posts
    1
    guys i have bad news for you.forget about this account)NOONE CARES THX DEVELOPERS

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