Guys i m sure i have some big bugs in my DOTA ACCOUNT ! My steam address is https://steamcommunity.com/id/war3zmki/

my dota profile is https://www.opendota.com/players/49961349/overview

i have 2 bug in my Account , 1st problem , when 1-2 people report me im quickly go to low prio ( i know the rules and everything but mechanically in 2018 how can system allowed this nosense action ?!? without abondon and no item or courier abuse and also feed !), 2nd problem and its very BAD i fall 3500 rank to 1500 rank ! also i had 6 months ban in march i guess , 1 month later i check and i get unban but my 1500 RANK dropped !!!!!! ITS IMPOSSIBLE FALL FROM LEGEND 3 TO GUARDIAN 5 !!! FIX THIS PLEASE !!!!!!!!!!

PLEASE VALVE , DOTA2 or whatever , i spent a lot of money and hour for play this game better ! i don't deserve this ridiculous things and bugs ! i want to someone help me for fix these bugs !!

There is NO EXPLAIN FOR FALL FROM LEGEND 3 TO GUARDIAN 5 !!!!!!!!!!!!!! IS THERE ANY OFFICIAL SUPPORT IN THERE OR ANYWHERE ELSE ? PLEASE I WANT TO SOLVE THIS !

is there any place for fix those mistakes please help me anyone.