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Thread: Dota 2 app crash (no error)

  1. #1
    Basic Member
    Join Date
    Jan 2017
    Posts
    4

    Dota 2 app crash (no error)

    Hello everyone. I try to play dota using new PC, and I have a problem - dota 2 crashes every 15-20 minutes. Application just stops without errors, crashes to desktop
    My config is on the screenshot below
    Spoiler: 

    I've already tried to:
    1) check my hardware (RAM, SSD, GPU) - all tests are ok, 0 errors
    2) test different ingame API - dx9/10/11, vulkan
    3) change video settings in game, change window/fullscreen option
    4) test different launch options
    5) ofc clear cache and verify integrity of game files
    6) reinstall windows (from 7 to 10 pro 64bit)
    7) download and install the last versions of all drivers
    8) turn off some overlays (like NVidia)
    9) turn off all fw/av programmes (i dont use it at all)

    So, i tried everything i found on the internet and still have crashes. I have some minidump files and of course i read them. Here's the last MDMP file in spoiler
    Spoiler: 

    Microsoft (R) Windows Debugger Version 10.0.17763.1 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Program Files (x86)\Steam\steamapps\common\dota 2 beta\game\bin\win64\dota2_2019_0330_150626_0_acces sviolation.mdmp]
    Comment: 'Crash
    Uptime( 1300.215556 )
    Total frames( 76343 )
    Curtime( 1144.245605 )
    Realtime( 1125.225220 )
    Current Map: '(unknown)'
    Addons:
    VPK overrides: dota -> dota_desert
    SpawnCount: 2
    Command Line: "dota2.exe" -steam +engine_experimental_drop_frame_ticks 1 +voice_fadeouttime 0 -console -vulkan
    Build: 8167 (revision 5019368)
    OS: Windows 10 (Build 17763) version 10.0 (LimitedUser: yes)
    Windows Game DVR: ENABLED
    Windows Game Mode: active
    App UI Language: russian, convar russian, localization russian
    Windows user default LCID: 0x0419
    Misc: rate 80000 update 30 cmd 30 latency 20 msec
    Net: =[A:1:799089664:12263]
    Time: Sat Mar 30 03:06:26 2019

    Render system: Vulkan
    Driver Name: GeForce GTX 970
    Driver Version: 419.67.0.0
    VendorId / DeviceId: 0x10de / 0x13c2
    SubSystem / Rev: 0x0 / 0x0
    DXLevel: 110
    Texture memory: 4,239,917,056
    Vid: Borderless Window, render at 1920 x 1080, display at 1920 x 1080, refresh rate 0.00Hz (60Hz desktop)

    cpu_level:1, mem_level:2, gpu_mem_level:2, defaultres:1920, defaultresheight:1080,
    gpu_level:3, version:1, knowndevice:1, refreshrate_numerator:0, refreshrate_denominator:0,
    fullscreen:0, coop_fullscreen:0, nowindowborder:1, mat_vsync:1, fullscreen_min_on_focus_loss:0,
    cl_particle_fallback_base:0, cl_particle_fallback_multiplier:0, dota_cheap_water:0,
    r_deferred_height_fog:1, r_deferred_simple_light:1, r_ssao:1, cl_globallight_shadow_mode:2,
    r_dota_fxaa:1, r_deferred_additive_pass:1, dota_portrait_animate:1, r_deferred_specular_bloom:1,
    r_deferred_specular:1, dota_ambient_creatures:1, dota_ambient_cloth:1, r_texture_stream_mip_bias:0,
    r_dota_normal_maps:1, r_dashboard_render_quality:1, shaderquality:1, recommendedheight:1200,
    r_grass_quality:2, r_dota_allow_wind_on_trees:1, r_dota_allow_parallax_mapping:1,
    r_dota_bloom_compute_shader:0, mat_viewportscale:1.000000, r_fullscreen_gamma:2.200000,
    useadvanced:1, aspectratiomode:1, resettodefaults:0,

    System Memory:
    memusage( 36 % )
    totalPhysical MiB(16328.77)
    freePhysical MiB(10318.91)
    totalPaging MiB(24520.77)
    freePaging MiB(16441.48)
    totalVirtualMem MiB(134217727.88)
    freeVirtualMem MiB(134207931.16)
    extendedVirtualFree MiB(0.00)

    Registered comments:
    [2c03]HostStateRequest::Start(HSR_IDLE): loop(levelload) id(1) addons() desc(Idle (levelload))
    [2c03]CEngineServiceMgr::SwitchToLoop levelload requested: id [1] addons []
    [2c1b]CEngineServiceMgr::Activating loop ( levelload, 1 )
    [3172]CHostStateMgr::Activate(Idle (levelload))
    [31f4]CEngineServiceMgr::SwitchToLoop game requested: id [1] addons []
    [3a17]m_nServerCount:1 ishltv:no m_nRetryNum:1 szRetryAddress:loopback
    [3a5c]CEngineServiceMgr::Activating loop ( game, 1 )
    [2a567]HostStateRequest::Start(HSR_GAME): loop(remoteconnect) id(2) addons() desc(Remote Connect (=[A:1:799089664:12263]))
    [2a567]CEngineServiceMgr::SwitchToLoop remoteconnect requested: id [2] addons []
    [2a5d7]CEngineServiceMgr::Activating loop ( remoteconnect, 2 )
    [2a780]CEngineServiceMgr::SwitchToLoop levelload requested: id [2] addons []
    [2a7a2]CEngineServiceMgr::Activating loop ( levelload, 2 )
    [2a7dd]CEngineServiceMgr::SwitchToLoop game requested: id [2] addons []
    [2aa43]m_nServerCount:2 ishltv:no m_nRetryNum:1 szRetryAddress:=[A:1:799089664:12263]
    [2ab18]CEngineServiceMgr::Activating loop ( game, 2 )
    [2ab1a]CHostStateMgr::Activate(Remote Connect (=[A:1:799089664:12263]))

    ConVars (non-default):

    var value default
    snd_musicvolume 0.269121 1
    engine_experimental_drop_frame_ticks 1 0
    engine_rendersystem_init -vulkan
    snd_gamevoicevolume 0.385269 1
    cl_language russian english
    steamworks_sessionid_client 2120684681006 0
    voice_fadeouttime 0 0.005
    cl_network_quality2 1 -1
    dota_matchgroups_version 107 0
    vprof_scope_entity_thinks 1 0
    cl_interp 0.033 0.016
    dota_matchgroups_automatic 128 0
    default_fov 70 90
    r_texturefilteringquality 3 1
    dota_active_play_section 7 0
    r_texture_pool_size 3234 1600
    dota_matchgroups_new 388 0
    cl_interp_ratio 1 2
    steamworks_sessionid_server 2120684194009 0
    cl_updaterate 30 20
    engine_rendersystem_used -vulkan
    english 0 1
    dota_bot_match_solo 1 0
    snd_gamevolume 0.518414 1
    fps_max 121.842087 120
    dota_match_languages 6 0
    hostname FFTLose
    snd_voipvolume 0.753541 1
    dota_hud_netgraph 1 0
    tv_transmitall 1 0
    engine_platform_name_extended pc64
    volume 0.594901 1
    think_limit 0 10
    voice_threshold 17822.544922 4000
    treasure_escalating_rares_popup_seen true false
    dota_global_item_shuffle_enabled_slots_upconverted true false
    dota_global_item_shuffle_enabled_slots 18397 0
    dota_minimap_simple_background false true
    dota_enable_range_finder true false
    dota_quest_selected 1017 0
    dota_player_teleport_requires_halt false true
    dota_last_acknowledged_plus_status 1 -1
    dota_weekend_tourney_selected_division 2 0
    dota_screen_shake false true
    dota_highest_seen_item_id 15652677885 0
    speaker_config 4 -1
    dota_splash_ad_acknowledged_id 79 0
    name FFTLose unnamed
    dota_match_solo_queue true false
    dota_player_multipler_orders true false
    dota_quest_challenge_selected 5 0
    dota_player_add_summoned_to_selection true false
    dota_conduct_scorecard_latest_acknowledged 3722 0
    chat_wheel_phrase_1 131 1
    dota_turbo_matches_played 44 0
    dota_guide_prioritize_recent false true

    Console History (reversed)

    625(1298.201474): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    624(1297.027491): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    623(1295.879958): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    622(1294.100686): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    621(1292.899989): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    620(1273.434924): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    619(1272.433491): Attempting to start non-existent soundevent: Necrolyte.Idle
    618(1272.233444): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    617(1272.200004): Attempting to start non-existent soundevent: Necrolyte.Idle
    616(1271.999875): Attempting to start non-existent soundevent: Necrolyte.Idle
    615(1270.299371): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    614(1268.165748): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    613(1267.132653): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    612(1246.266253): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    611(1242.398301): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    610(1218.832902): Attempting to start non-existent soundevent: Necrolyte.Idle
    609(1214.933433): Attempting to start non-existent soundevent: Necrolyte.Idle
    608(1213.032778): Attempting to start non-existent soundevent: Necrolyte.Idle
    607(1212.599855): Attempting to start non-existent soundevent: Necrolyte.Idle
    606(1212.332717): Attempting to start non-existent soundevent: Necrolyte.Idle
    605(1211.599954): Attempting to start non-existent soundevent: Necrolyte.Idle
    604(1202.932571): Attempting to start non-existent soundevent: Necrolyte.Idle
    603(1160.666086): Attempting to start non-existent soundevent: Necrolyte.Idle
    602(1160.432649): Attempting to start non-existent soundevent: Necrolyte.Idle
    601(1121.999461): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    600(1121.233503): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    599(1119.800128): Attempting to start non-existent soundevent: Necrolyte.Idle
    598(1119.400251): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    597(1119.365892): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    596(1118.832536): Attempting to start non-existent soundevent: Necrolyte.Idle
    595(1118.599541): Attempting to start non-existent soundevent: Necrolyte.Idle
    594(1115.766684): Attempting to start non-existent soundevent: Necrolyte.Idle
    593(1109.632747): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    592(1108.565950): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    591(1106.265744): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    590(1105.132838): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    589(1093.700582): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    588(1093.065290): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    587(1093.001417): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    586(1092.365390): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    585(1091.732045): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    584(1090.665080): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    583(1087.599141): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    582(1077.498968): Attempting to start non-existent soundevent: Necrolyte.Idle
    581(1070.962647): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    580(1069.798279): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    579(1065.162631): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    578(1064.099631): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    577(1062.102298): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    576(1061.000042): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    575(1059.932358): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    574(1058.562488): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    573(1058.399068): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    572(1057.332706): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    571(1045.166436): Attempting to start non-existent soundevent: Necrolyte.Idle
    570(1040.733118): Attempting to start non-existent soundevent: Necrolyte.Idle
    569(1040.532910): Attempting to start non-existent soundevent: Necrolyte.Idle
    568(1014.865523): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    567(1007.429724): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    566(1006.662365): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    565(1006.145576): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    564(1005.098750): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    563(1001.699344): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    562(1000.834353): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    561(1000.198081): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    560(999.566050): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    559(998.932214): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    558(997.898283): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    557(996.832174): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    556(984.198939): Attempting to start non-existent soundevent: Necrolyte.Idle
    555(983.999911): Attempting to start non-existent soundevent: Necrolyte.Idle
    554(983.800461): Attempting to start non-existent soundevent: Necrolyte.Idle
    553(981.333098): Attempting to start non-existent soundevent: Hero_Clinkz.PreAttack
    552(977.999135): Attempting to start non-existent soundevent: Necrolyte.Idle
    551(977.399950): Attempting to start non-existent soundevent: Necrolyte.Idle
    550(976.635663): Attempting to start non-existenUser Mini Dump File: Only registers, stack and portions of memory are available

    Symbol search path is: srv*
    Executable search path is:
    Windows 10 Version 17763 MP (4 procs) Free x64
    Product: WinNt, suite: SingleUserTS
    Machine Name:
    Debug session time: Sat Mar 30 15:06:26.000 2019 (UTC + 3:00)
    System Uptime: not available
    Process Uptime: 0 days 0:21:41.000
    .................................................. ..............
    .................................................. ..............
    ...........................
    Loading unloaded module list
    ..
    This dump file has an exception of interest stored in it.
    The stored exception information can be accessed via .ecxr.
    (25f0.6c0): Access violation - code c0000005 (first/second chance not available)
    ntdll!NtGetContextThread+0x14:
    00007ffe`120313e4 c3 ret


    As i understand, all of files shows that the error code is "Access violation - code c0000005", and all files contain a lot of repeating messages like "Attempting to start non-existent soundevent ... *soundevent name*"
    I read a lot of information on the web and this foums too, but still have no positive result. Please help someone, i still want to play some dota 2

  2. #2
    Basic Member
    Join Date
    Jan 2017
    Posts
    4
    It looks like i found a solution. BIOS of my motherboard has "intel thermal adaptive monitor" option. I disabled it and dota now works correctly. Maybe it will help someone with similar configuration.

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