Good afternoon, I was again given a lock until 2039, the first time it was 03/10/2019, I wrote in support, they answered:
"I see that your account got erroneously banned. However, the Dota team has already removed the restriction and you may now continue to queue for online matchmaking.

If you need help with anything else, let us know.

Your beacon of knowledge,
Ian "
They disassembled the account, now the lock has come again, can I find out why? decency is high, the account did not pass to anyone.
Help me please.