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Thread: Can't launch Dota 2 since Battlepass update.

  1. #1
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    Exclamation Can't launch Dota 2 since Battlepass update.

    Windows 7 user here. After Battlepass update Dota 2 just autocloses after a few seconds. It won't even start properly or show black screen, just game name turns green like when game is laucnched and then it stops. Recent updates didn't change anything. Pls help.

  2. #2
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    Just noticed, that every launch attemts creates a file like "dota2_2020_0526_133456_0_accessviolation.mbmp " in Steam\steamapps\common\dota 2 beta\game\bin\win64

    Maybe this is the key to this issue?

  3. #3
    Basic Member SativaPhoenix's Avatar
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    Arrow Win10

    EXACT SAME ISSUE _ windows 10
    My dump file says this - Nothing new was installed
    Dota 2 was reinstalled, on ssd- same issue -
    I checked EXE security permissions while on stream to configure my username to get 'Full Control' on all the ticks,
    Run as admin,
    Don't run as admin,
    it's all the same,

    please help
    DUMP FILE
    {
    Dump Summary
    ------------
    Dump File: dota2_2020_0526_161254_0_accessviolation.mdmp : F:\SteamLibrary4\steamapps\common\dota 2 beta\game\bin\win64\dota2_2020_0526_161254_0_acces sviolation.mdmp
    Last Write Time: 26-May-20 4:12:54 PM
    Process Name: dota2.exe : G:\SteamLibrary2\steamapps\common\dota 2 beta\game\bin\win64\dota2.exe
    Process Architecture: x64
    Exception Code: 0xC0000005
    Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
    Heap Information: Not Present

    System Information
    ------------------
    OS Version: 10.0.17763
    CLR Version(s):

    Modules
    -------
    Module Name Module Path Module Version
    ----------- ----------- --------------
    dota2.exe G:\SteamLibrary2\steamapps\common\dota 2 beta\game\bin\win64\dota2.exe 0.0.0.0
    ntdll.dll C:\Windows\System32\ntdll.dll 10.0.17763.348
    kernel32.dll C:\Windows\System32\kernel32.dll 10.0.17763.379
    KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 10.0.17763.348
    apphelp.dll C:\Windows\System32\apphelp.dll 10.0.17763.292
    AcGenral.dll C:\Windows\System32\AcGenral.dll 10.0.17763.292
    msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.17763.1
    sechost.dll C:\Windows\System32\sechost.dll 10.0.17763.1
    rpcrt4.dll C:\Windows\System32\rpcrt4.dll 10.0.17763.379
    shlwapi.dll C:\Windows\System32\shlwapi.dll 10.0.17763.1
    combase.dll C:\Windows\System32\combase.dll 10.0.17763.253
    ucrtbase.dll C:\Windows\System32\ucrtbase.dll 10.0.17763.348
    bcryptPrimitives.dll C:\Windows\System32\bcryptPrimitives.dll 10.0.17763.1
    gdi32.dll C:\Windows\System32\gdi32.dll 10.0.17763.1
    gdi32full.dll C:\Windows\System32\gdi32full.dll 10.0.17763.316
    msvcp_win.dll C:\Windows\System32\msvcp_win.dll 10.0.17763.348
    user32.dll C:\Windows\System32\user32.dll 10.0.17763.168
    win32u.dll C:\Windows\System32\win32u.dll 10.0.17763.1
    ole32.dll C:\Windows\System32\ole32.dll 10.0.17763.134
    advapi32.dll C:\Windows\System32\advapi32.dll 10.0.17763.1
    shell32.dll C:\Windows\System32\shell32.dll 10.0.17763.348
    cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll 10.0.17763.1
    SHCore.dll C:\Windows\System32\SHCore.dll 10.0.17763.1
    windows.storage.dll C:\Windows\System32\windows.storage.dll 10.0.17763.348
    profapi.dll C:\Windows\System32\profapi.dll 10.0.17763.1
    powrprof.dll C:\Windows\System32\powrprof.dll 10.0.17763.1
    kernel.appcore.dll C:\Windows\System32\kernel.appcore.dll 10.0.17763.1
    cryptsp.dll C:\Windows\System32\cryptsp.dll 10.0.17763.1
    userenv.dll C:\Windows\System32\userenv.dll 10.0.17763.1
    mpr.dll C:\Windows\System32\mpr.dll 10.0.17763.1
    sspicli.dll C:\Windows\System32\sspicli.dll 10.0.17763.1
    imm32.dll C:\Windows\System32\imm32.dll 10.0.17763.1
    engine2.dll G:\SteamLibrary2\steamapps\common\dota 2 beta\game\bin\win64\engine2.dll 0.0.0.0
    ws2_32.dll C:\Windows\System32\ws2_32.dll 10.0.17763.1
    steam_api64.dll G:\SteamLibrary2\steamapps\common\dota 2 beta\game\bin\win64\steam_api64.dll 5.48.84.55
    wininet.dll C:\Windows\System32\wininet.dll 11.0.17763.316
    tier0.dll G:\SteamLibrary2\steamapps\common\dota 2 beta\game\bin\win64\tier0.dll 0.0.0.0
    vstdlib.dll G:\SteamLibrary2\steamapps\common\dota 2 beta\game\bin\win64\vstdlib.dll 0.0.0.0
    winmm.dll C:\Windows\System32\winmm.dll 10.0.17763.1
    WINMMBASE.dll C:\Windows\System32\WINMMBASE.dll 10.0.17763.1
    psapi.dll C:\Windows\System32\psapi.dll 10.0.17763.1
    dbghelp.dll G:\SteamLibrary2\steamapps\common\dota 2 beta\game\bin\win64\dbghelp.dll 6.12.2.633
    vfbasics.dll C:\Windows\System32\vfbasics.dll 10.0.16299.15
    vrfcore.dll C:\Windows\System32\vrfcore.dll 10.0.16299.15
    verifier.dll C:\Windows\System32\verifier.dll 10.0.17763.1
    vconcomm.dll G:\SteamLibrary2\steamapps\common\dota 2 beta\game\bin\win64\vconcomm.dll 0.0.0.0
    mswsock.dll C:\Windows\System32\mswsock.dll 10.0.17763.292
    steamclient64.dll C:\Program Files (x86)\Steam\steamclient64.dll 5.78.0.89
    oleaut32.dll C:\Windows\System32\oleaut32.dll 10.0.17763.292
    crypt32.dll C:\Windows\System32\crypt32.dll 10.0.17763.1
    msasn1.dll C:\Windows\System32\msasn1.dll 10.0.17763.1
    imagehlp.dll C:\Windows\System32\imagehlp.dll 10.0.17763.1
    setupapi.dll C:\Windows\System32\setupapi.dll 10.0.17763.292
    bcrypt.dll C:\Windows\System32\bcrypt.dll 10.0.17763.1
    IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL 10.0.17763.1
    version.dll C:\Windows\System32\version.dll 10.0.17763.1
    tier0_s64.dll C:\Program Files (x86)\Steam\tier0_s64.dll 5.78.0.89
    vstdlib_s64.dll C:\Program Files (x86)\Steam\vstdlib_s64.dll 5.78.0.89
    secur32.dll C:\Windows\System32\secur32.dll 10.0.17763.1
    CRYPTBASE.DLL C:\Windows\System32\CRYPTBASE.DLL 10.0.17763.1
    crashhandler64.dll C:\Program Files (x86)\Steam\crashhandler64.dll 5.78.0.89
    gameoverlayrenderer64.dll C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll 5.78.0.89
    gamemode.dll C:\Windows\System32\gamemode.dll 10.0.17763.1
    apisethost.appexecutionalias.dll C:\Windows\System32\apisethost.appexecutionalias.d ll 10.0.17763.1
    iertutil.dll C:\Windows\System32\iertutil.dll 11.0.17763.379
    clbcatq.dll C:\Windows\System32\clbcatq.dll 2001.12.10941.16384
    ondemandconnroutehelper.dll C:\Windows\System32\ondemandconnroutehelper.dll 10.0.17763.1
    winhttp.dll C:\Windows\System32\winhttp.dll 10.0.17763.316
    winnsi.dll C:\Windows\System32\winnsi.dll 10.0.17763.1
    nsi.dll C:\Windows\System32\nsi.dll 10.0.17763.1
    dnsapi.dll C:\Windows\System32\dnsapi.dll 10.0.17763.292
    rasadhlp.dll C:\Windows\System32\rasadhlp.dll 10.0.17763.1
    FWPUCLNT.DLL C:\Windows\System32\FWPUCLNT.DLL 10.0.17763.1
    }

    I even installed the newest nvidia driver, but now I want to go backwards.
    I have admin access in general
    Attempting to also configure dota2.exe in nvidia control panel did not help

    In the past 8 years i never once had an issue running dota 2 until now.,
    I have run it on a HD6870 , GTX760, GTX970, and now my GTX1070 won't run it in any mode.

    What can we do?
    Last edited by SativaPhoenix; 05-26-2020 at 12:33 PM. Reason: Win10 user

  4. #4
    Basic Member SativaPhoenix's Avatar
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    My EXE is saying module version 0.0.0.0.
    ? verifying file does NOT fix this , confirmed from previous dumps saying the same thing, also not relating to destination, and it says the same whether on my G:/ or F:/ drive

  5. #5
    Basic Member SativaPhoenix's Avatar
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    My engine is also showing 0./0.0. engine2.dll
    and tier0.dll
    vconcomm.dll

  6. #6
    Basic Member SativaPhoenix's Avatar
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    -safe does not run
    -vulkan -vconsole -map dota -nojoy does not run - this was my config since discovering Vulkan - at least 3 years, no error
    In all my 8 years of dota, this is the first time i Cannot launch it.

  7. #7
    Basic Member SativaPhoenix's Avatar
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    Please help

    Last note because Im sick of wasting 2 hours trying to fix this .
    Digest algorithm Sha1
    Timestamp Sunday May 24 - 2020 _ 5:58 AM name of Signer: Valve

    Will try some vcredist investigation to see what is missing/what we have/ Dota2 using 2013/2015/2017/ even though 2019 is installed, it's still not launching.
    Steam Works downloaded 1.1GB today, and still not working after that,

  8. #8
    Basic Member SativaPhoenix's Avatar
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    Windows Event viewer reveals:

    Failed to schedule Software Protection service for re-start at 2120-05-02T20:14:21Z. Error Code: 0x80041315.

    System: - System

    - Provider

    [ Name] Microsoft-Windows-Security-SPP
    [ Guid] {E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}
    [ EventSourceName] Software Protection Platform Service

    - EventID 16385

    [ Qualifiers] 49152

    Version 0

    Level 2

    Task 0

    Opcode 0

    Keywords 0x80000000000000

    - TimeCreated

    [ SystemTime] 2020-05-26T20:14:21.394706300Z

    EventRecordID 486556

    Correlation

    - Execution

    [ ProcessID] 0
    [ ThreadID] 0

    Channel Application

    Computer DESKTOP-845V3IF

    Security


    - EventData

    0x80041315
    2120-05-02T20:14:21Z

  9. #9
    Basic Member SativaPhoenix's Avatar
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    Here's a Windows dump file, separate to the game directory one- tried setting affinity/ check it in the 5 second window of it appearing under details,
    Tried to analyze a wait chain - nothing



    Dump Summary
    ------------
    Dump File: dota2.DMP : C:\Users\Phoenix-697\AppData\Local\Temp\dota2.DMP
    Last Write Time: 26-May-20 10:31:40 PM
    Process Name: dota2.exe : F:\SteamLibrary4\steamapps\common\dota 2 beta\game\bin\win64\dota2.exe
    Process Architecture: x64
    Exception Code: not found
    Exception Information:
    Heap Information: Present

    System Information
    ------------------
    OS Version: 10.0.17763
    CLR Version(s):

    Modules
    -------
    Module Name Module Path Module Version
    ----------- ----------- --------------
    dota2.exe F:\SteamLibrary4\steamapps\common\dota 2 beta\game\bin\win64\dota2.exe 0.0.0.0
    ntdll.dll C:\Windows\System32\ntdll.dll 10.0.17763.348
    kernel32.dll C:\Windows\System32\kernel32.dll 10.0.17763.379
    KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 10.0.17763.348
    apphelp.dll C:\Windows\System32\apphelp.dll 10.0.17763.292
    AcGenral.dll C:\Windows\System32\AcGenral.dll 10.0.17763.292
    msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.17763.1
    sechost.dll C:\Windows\System32\sechost.dll 10.0.17763.1
    rpcrt4.dll C:\Windows\System32\rpcrt4.dll 10.0.17763.379
    shlwapi.dll C:\Windows\System32\shlwapi.dll 10.0.17763.1
    combase.dll C:\Windows\System32\combase.dll 10.0.17763.253
    ucrtbase.dll C:\Windows\System32\ucrtbase.dll 10.0.17763.348
    bcryptPrimitives.dll C:\Windows\System32\bcryptPrimitives.dll 10.0.17763.1
    gdi32.dll C:\Windows\System32\gdi32.dll 10.0.17763.1
    gdi32full.dll C:\Windows\System32\gdi32full.dll 10.0.17763.316
    msvcp_win.dll C:\Windows\System32\msvcp_win.dll 10.0.17763.348
    user32.dll C:\Windows\System32\user32.dll 10.0.17763.168
    win32u.dll C:\Windows\System32\win32u.dll 10.0.17763.1
    ole32.dll C:\Windows\System32\ole32.dll 10.0.17763.134
    advapi32.dll C:\Windows\System32\advapi32.dll 10.0.17763.1
    shell32.dll C:\Windows\System32\shell32.dll 10.0.17763.348
    cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll 10.0.17763.1
    SHCore.dll C:\Windows\System32\SHCore.dll 10.0.17763.1
    windows.storage.dll C:\Windows\System32\windows.storage.dll 10.0.17763.348
    profapi.dll C:\Windows\System32\profapi.dll 10.0.17763.1
    powrprof.dll C:\Windows\System32\powrprof.dll 10.0.17763.1
    kernel.appcore.dll C:\Windows\System32\kernel.appcore.dll 10.0.17763.1
    cryptsp.dll C:\Windows\System32\cryptsp.dll 10.0.17763.1
    userenv.dll C:\Windows\System32\userenv.dll 10.0.17763.1
    mpr.dll C:\Windows\System32\mpr.dll 10.0.17763.1
    sspicli.dll C:\Windows\System32\sspicli.dll 10.0.17763.1
    imm32.dll C:\Windows\System32\imm32.dll 10.0.17763.1
    gameoverlayrenderer64.dll C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll 5.78.0.89
    psapi.dll C:\Windows\System32\psapi.dll 10.0.17763.1
    winmm.dll C:\Windows\System32\winmm.dll 10.0.17763.1
    winmmbase.dll C:\Windows\System32\winmmbase.dll 10.0.17763.1
    engine2.dll F:\SteamLibrary4\steamapps\common\dota 2 beta\game\bin\win64\engine2.dll 0.0.0.0
    ws2_32.dll C:\Windows\System32\ws2_32.dll 10.0.17763.1
    steam_api64.dll F:\SteamLibrary4\steamapps\common\dota 2 beta\game\bin\win64\steam_api64.dll 5.48.84.55
    wininet.dll C:\Windows\System32\wininet.dll 11.0.17763.316
    tier0.dll F:\SteamLibrary4\steamapps\common\dota 2 beta\game\bin\win64\tier0.dll 0.0.0.0
    vstdlib.dll F:\SteamLibrary4\steamapps\common\dota 2 beta\game\bin\win64\vstdlib.dll 0.0.0.0
    dbghelp.dll F:\SteamLibrary4\steamapps\common\dota 2 beta\game\bin\win64\dbghelp.dll 6.12.2.633
    vfbasics.dll C:\Windows\System32\vfbasics.dll 10.0.16299.15
    vrfcore.dll C:\Windows\System32\vrfcore.dll 10.0.16299.15
    verifier.dll C:\Windows\System32\verifier.dll 10.0.17763.1
    steamclient64.dll C:\Program Files (x86)\Steam\steamclient64.dll 5.78.0.89
    oleaut32.dll C:\Windows\System32\oleaut32.dll 10.0.17763.292
    crypt32.dll C:\Windows\System32\crypt32.dll 10.0.17763.1
    msasn1.dll C:\Windows\System32\msasn1.dll 10.0.17763.1
    imagehlp.dll C:\Windows\System32\imagehlp.dll 10.0.17763.1
    setupapi.dll C:\Windows\System32\setupapi.dll 10.0.17763.292
    bcrypt.dll C:\Windows\System32\bcrypt.dll 10.0.17763.1
    version.dll C:\Windows\System32\version.dll 10.0.17763.1
    IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL 10.0.17763.1
    tier0_s64.dll C:\Program Files (x86)\Steam\tier0_s64.dll 5.78.0.89
    secur32.dll C:\Windows\System32\secur32.dll 10.0.17763.1
    mswsock.dll C:\Windows\System32\mswsock.dll 10.0.17763.292
    vstdlib_s64.dll C:\Program Files (x86)\Steam\vstdlib_s64.dll 5.78.0.89
    CRYPTBASE.DLL C:\Windows\System32\CRYPTBASE.DLL 10.0.17763.1
    crashhandler64.dll C:\Program Files (x86)\Steam\crashhandler64.dll 5.78.0.89
    gamemode.dll C:\Windows\System32\gamemode.dll 10.0.17763.1
    apisethost.appexecutionalias.dll C:\Windows\System32\apisethost.appexecutionalias.d ll 10.0.17763.1
    iertutil.dll C:\Windows\System32\iertutil.dll 11.0.17763.379
    clbcatq.dll C:\Windows\System32\clbcatq.dll 2001.12.10941.16384
    ondemandconnroutehelper.dll C:\Windows\System32\ondemandconnroutehelper.dll 10.0.17763.1
    winhttp.dll C:\Windows\System32\winhttp.dll 10.0.17763.316
    winnsi.dll C:\Windows\System32\winnsi.dll 10.0.17763.1
    nsi.dll C:\Windows\System32\nsi.dll 10.0.17763.1
    dnsapi.dll C:\Windows\System32\dnsapi.dll 10.0.17763.292
    rasadhlp.dll C:\Windows\System32\rasadhlp.dll 10.0.17763.1
    FWPUCLNT.DLL C:\Windows\System32\FWPUCLNT.DLL 10.0.17763.1


    Is it getting stuck at the FWPUCLNT.DLL ?

  10. #10
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    Nothing have changed after all today's update.

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