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Thread: Store Irresponsive

  1. #1
    Basic Member 1337_n00b's Avatar
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    Store Irresponsive

    Well, yep, after gathering all my bones from the floor I actually tried to buy that sweet butt-kicking tricorne for Kunkka.

    Even after I have clicked on Checkout for six times, nothing happened.

    The hell?




    Opening the store from Steam leads me to an error with the following text:
    Failed to initiate transaction due to an internal server error. Please try again in a few minutes or contact support if the issue persists.
    Since a few minutes have passed long ago, I'm contacting the support.

    RIGHT HERE.
    Heroes this user should seriously reconsider ever picking again.

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  2. #2
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    Same here, was about to get some cosmetics to support Dota 2 and can't buy them :/

  3. #3
    Basic Member getinmabelly's Avatar
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    Same problem. Nothing happens when i press Checkout.

  4. #4
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    I contacted support, if they mail me in a timely fashion, I'll post the response inhere.

  5. #5
    Basic Member 1337_n00b's Avatar
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    Let me think a little...

    Is this country-related? Since I know I'm not from UK or the USA. Maybe that's why?
    Heroes this user should seriously reconsider ever picking again.

    THE DOTA 2 LORE MEGATHREAD IS TO BE UPDATED BY JULY 5TH

    Visit the Dota 2 Lore Megathread. Renovation ongoing.

  6. #6
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    Quote Originally Posted by 1337_n00b View Post
    Let me think a little...

    Is this country-related? Since I know I'm not from UK or the USA. Maybe that's why?
    I'm from the UK and I'm getting this problem too. :c

  7. #7
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    It seems to be a problem with EU customers. All my yank friends could buy stuff without any problems. I guess we can only hope Valve fixes this soon.

  8. #8
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    Quote Originally Posted by Azzents View Post
    It seems to be a problem with EU customers. All my yank friends could buy stuff without any problems. I guess we can only hope Valve fixes this soon.
    Since it's valve we're talking about, expect this to be solved within this day. By tomorrow morning is the latest. (EU time)

  9. #9
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    i was having a problem during my coasts primetime (9pm). its probably just due to traffic. actually, the ingame shop wasnt even loading for me at all, so i went on the dota2 website through firefox and bought my items there. worked fine, though i did get 'failed transaction' errors even though i got the items and funds were deducted from my steam wallet. when i next went into checkout, the item i bought previously was there, so i had to remove them

    anyways, try the online part?

  10. #10
    Basic Member getinmabelly's Avatar
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    Tried the onlinepart. with Chrome.

    Failed to initiate transaction due to an internal server error. Please try again in a few minutes or contact support if the issue persists.

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