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Thread: Help, i am unable to check-out.

  1. #21
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    Quote Originally Posted by SamGotBlunts View Post
    I contacted the steam support, the staff member said that i had a pending payment and maybe that was influencing the error. He closed the pending payment and now i'm able to buy on dota store. You guys have any pending ?
    Maybe, where can I check that and how can I Cancel it if there is truly a pending order?

  2. #22
    At the account details on the top right corner of steam, the staff member canceled the pending order with my permission on the support ticket. (sorry for my english xD)

  3. #23
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    Oct 2012
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    I also started getting this error today, I had just completed a few trades and picked up some diretide chests, I went to the shop to buy 2 diretide keys and it wouldnt let me check out.

  4. #24
    Basic Member some grumpy guy's Avatar
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    Same problem here started after last nights update, gotta open me some chests. Don't you want my money Steam?

  5. #25
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    Nov 2012
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    hey Crank1, i have the same issue. After that server crash on the 6th of October I tried to checkout, error message.

    Well my VISA card also stopped working somehow when I tried to add funds into Steam wallet, however that is now fixed. Dota 2 store checkout issue still persists so I made tickets to the Steam Support, nothing so far.

    I feel how you feel.

  6. #26
    Thread description updated and completely changed, please read it.

    Valve does not care about the bugs at all. Or maybe they don't care about the money? Either way support is just ignoring me totally and diretide is about to be over, yet i have no keys bought. Maybe there is an option to transfer funds to another account?

  7. #27
    Basic Member mr_9sky's Avatar
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    I had the same problem when I tried to buy the new Fetish Ward when it came out.

    Failed to initialize transaction. Please try again in a few minutes or contact support if the issue persists.
    COMMUNITY REGULATED MUTE SYSTEM (CRMS) A Simple Idea with Massive Results
    UNOFFICIAL DASHBOARD POLL Dashboard - OLD vs NEW
    DOTA2 Items ICON SET Design Comparison CHART - Icon Cheat Sheet
    POLL: HEALTH BAR at TOP BAR? - Add health bar to top bar Valve!
    True Sight Indicator like dota1 - What happened to the true sight symbol?!?

  8. #28
    Basic Member mr_9sky's Avatar
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    Guys! I managed to buy items again! It has nothing to do with pending transaction. It seems like there is an issue buying directly from the dota2 screen.

    Here is the FIX:
    1. In Dota2, click on the STORE tab on the left.
    2. Click on the top right icon to maximize the store page in the browser.
    3. If steam asks you to login again, do so.
    4. Click the STORE link on the top again, this time in the browser.
    4. DONE! Buy as per normal!

    It worked for me guys. Let me know if it works for you!
    Last edited by mr_9sky; 11-10-2012 at 06:33 AM.
    COMMUNITY REGULATED MUTE SYSTEM (CRMS) A Simple Idea with Massive Results
    UNOFFICIAL DASHBOARD POLL Dashboard - OLD vs NEW
    DOTA2 Items ICON SET Design Comparison CHART - Icon Cheat Sheet
    POLL: HEALTH BAR at TOP BAR? - Add health bar to top bar Valve!
    True Sight Indicator like dota1 - What happened to the true sight symbol?!?

  9. #29
    Basic Member mr_9sky's Avatar
    Join Date
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    270
    Quote Originally Posted by Crank1 View Post
    Valve does not care about the bugs at all. Or maybe they don't care about the money?
    Crank1, try my method above and let me know if it works for you!
    COMMUNITY REGULATED MUTE SYSTEM (CRMS) A Simple Idea with Massive Results
    UNOFFICIAL DASHBOARD POLL Dashboard - OLD vs NEW
    DOTA2 Items ICON SET Design Comparison CHART - Icon Cheat Sheet
    POLL: HEALTH BAR at TOP BAR? - Add health bar to top bar Valve!
    True Sight Indicator like dota1 - What happened to the true sight symbol?!?

  10. #30
    Basic Member xXSynXx's Avatar
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    Quote Originally Posted by Crank1 View Post
    Thread description updated and completely changed, please read it.

    Valve does not care about the bugs at all. Or maybe they don't care about the money? Either way support is just ignoring me totally and diretide is about to be over, yet i have no keys bought. Maybe there is an option to transfer funds to another account?
    like i said, it usually took 3-5 working days for them to reply to your message. usually 5 day. trust me. i have wrote tons of ticket to support. be patient and hang in there buddy.but yeah, you probably gonna miss opening the halloween chest though. too bad
    "Knowledge is knowing that a tomato is a fruit, but Wisdom is knowing not to put it in a fruit salad."

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