Page 11 of 58 FirstFirst ... 9 10 11 12 13 21 ... LastLast
Results 101 to 110 of 574

Thread: Australia and South Africa Server Support

  1. #101
    Basic Member
    Join Date
    Jan 2012
    Posts
    3
    Hi same problem as posted above by squatingdog. Its quite frustrating.

    Tracing route to cpt.valve.net [152.111.192.244]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 10.0.0.2
    2 250 ms 258 ms 302 ms 41-135-115-1.dsl.mweb.co.za [41.135.115.1]
    3 16 ms 25 ms 17 ms 197-80-132-118.jhb.mweb.co.za [197.80.132.118]
    4 185 ms 193 ms 216 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
    5 212 ms 210 ms 214 ms tengig0-7-0-2.12.vic-p-2.mweb.co.za [196.22.169.
    242]
    6 32 ms 34 ms 34 ms TenGigE0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]

    7 32 ms 31 ms 32 ms 196.28.178.115
    8 488 ms 193 ms 191 ms 196.28.178.70
    9 66 ms 63 ms 64 ms 196.41.144.34
    10 182 ms 177 ms 201 ms gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234]

    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.

    Im on mweb, 4meg line.

  2. #102
    Basic Member
    Join Date
    Jun 2013
    Posts
    1
    Hi, I'm from New Zealand playing on Australian servers and I've been having this problem, 100% packet loss and can't play at all. It usually starts at the same time every day and stops lagging at the same time. 9pm NZ time to 12am I am unable to play. My ISP is Megatel and I'm using ufb fibre connection.

    Here are trace routes to the server.

    Code:
    Tracing route to 103-10-125-68.valve.net [103.10.125.68]
    over a maximum of 30 hops:
    
      1    <1 ms    <1 ms    <1 ms  192.168.1.1
      2     3 ms     3 ms     3 ms  254.host-49-50-192.euba.megatel.co.nz [49.50.223
    .254]
      3     3 ms     3 ms     3 ms  megatel-int.tkbr11.global-gateway.net.nz [203.96
    .66.78]
      4    21 ms     6 ms     3 ms  x2-2-0-101.tkbr11.global-gateway.net.nz [203.96.
    66.77]
      5     4 ms     3 ms     3 ms  ae4-10.tkbr9.global-gateway.net.nz [203.96.120.1
    05]
      6    25 ms    27 ms    28 ms  xe6-1-0.sebr1.global-gateway.net.nz [202.50.232.
    234]
      7    34 ms    29 ms    27 ms  ae1-10.sebr2.global-gateway.net.nz [202.50.232.2
    42]
      8    29 ms    28 ms    31 ms  honda-nz-dom.akcr8.global-gateway.net.nz [122.56
    .118.230]
      9    29 ms    27 ms    27 ms  tengigabitethernet9-4.chw38.sydney.telstra.net [
    110.142.0.193]
     10    30 ms    31 ms    31 ms  bundle-ether7.chw-core2.sydney.telstra.net [203.
    50.20.129]
     11    32 ms    35 ms    35 ms  bundle-ether1.chw48.sydney.telstra.net [203.50.6
    .154]
     12    41 ms    35 ms    34 ms  bundle-ether2.ken39.sydney.telstra.net [203.50.6
    .182]
     13    26 ms    28 ms    27 ms  high985158.lnk.telstra.net [139.130.72.178]
     14    26 ms    28 ms    27 ms  unknown.hwng.net [173.245.208.222]
     15    30 ms    28 ms    28 ms  103-10-125-227.valve.net [103.10.125.227]
     16     *        *        *     Request timed out.
     17     *        *        *     Request timed out.
     18     *        *        *     Request timed out.
     19     *        *        *     Request timed out.
     20     *        *        *     Request timed out.
     21     *        *        *     Request timed out.
     22     *        *        *     Request timed out.
     23     *        *        *     Request timed out.
     24     *        *        *     Request timed out.
     25     *        *        *     Request timed out.
     26     *        *        *     Request timed out.
     27     *        *        *     Request timed out.
     28     *        *        *     Request timed out.
     29     *        *        *     Request timed out.
     30     *        *        *     Request timed out.
    
    Trace complete.
    Really frustrating, been getting put into Low Priority from abandons...

  3. #103
    Basic Member
    Join Date
    Apr 2012
    Posts
    205
    from Jakarta, Indonesia.
    My friends with the same ISP can get decent under 200 ping, don't know why I can't.

    Tracing route to syd.valve.net [103.10.125.1]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.1.1
    2 9 ms 8 ms 8 ms 10.142.224.1
    3 12 ms 18 ms 13 ms be4-cg03-pe03.fast.net.id [202.73.96.73]
    4 13 ms 14 ms 11 ms be4-cg03-pe03.fast.net.id [202.73.96.73]
    5 22 ms 28 ms 22 ms fm-dyn-111-95-246-209.fast.net.id [111.95.246.209]
    6 23 ms 21 ms 22 ms 203.208.192.153
    7 23 ms 34 ms 25 ms 203.208.166.61
    8 91 ms 31 ms 31 ms 203.208.166.182
    9 250 ms 223 ms 222 ms i-0-2-0-0.siko02.bi.telstraglobal.net [202.84.219.38]
    10 218 ms 221 ms 238 ms i-0-2-0-0.siko02.bi.telstraglobal.net [202.84.219.38]
    11 220 ms 282 ms 312 ms i-0-5-0-1.sydp-core02.bx.telstraglobal.net [202.84.144.25]
    12 333 ms 281 ms 283 ms tengige0-2-0-7.pad-gw2.sydney.telstra.net [203.50.13.85]
    13 286 ms 281 ms 279 ms tengige0-2-0-7.pad-gw2.sydney.telstra.net [203.50.13.85]
    14 286 ms 287 ms 291 ms bundle-ether1.ken39.sydney.telstra.net [203.50.6.146]
    15 287 ms 299 ms 279 ms high985158.lnk.telstra.net [139.130.72.178]
    16 281 ms 285 ms 286 ms unknown.hwng.net [173.245.208.222]
    17 277 ms 279 ms 285 ms syd.valve.net [103.10.125.1]

    Trace complete.

  4. #104
    Basic Member
    Join Date
    Apr 2012
    Posts
    4
    Same as the above.

    Tracing route to syd.valve.net [103.10.125.1]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms 192.168.1.1
    2 11 ms 11 ms 9 ms 10.8.248.1
    3 14 ms 19 ms 11 ms be4-cg03-pe03.fast.net.id [202.73.96.73]
    4 17 ms 71 ms 23 ms be4-cg03-pe03.fast.net.id [202.73.96.73]
    5 22 ms 29 ms 40 ms fm-dyn-111-95-246-209.fast.net.id [111.95.246.209]
    6 29 ms 30 ms 35 ms ix-7-0-1-0.tcore2.SVW-Singapore.as6453.net [180.87.15.229]
    7 34 ms 29 ms 142 ms 180.87.15.218
    8 88 ms 30 ms 43 ms i-1-2-0.istt-core01.bi.telstraglobal.net [202.84.243.113]
    9 80 ms 102 ms 82 ms i-0-2-0-0.pthw-core01.bx.telstraglobal.net [202.84.144.141]
    10 240 ms 410 ms 257 ms tengige0-2-0-7.wel-core3.perth.telstra.net [203.50.13.225]
    11 251 ms 236 ms 239 ms bundle-ether7.fli-core1.adelaide.telstra.net [203.50.11.18]
    12 245 ms 244 ms 239 ms bundle-ether9.win-core1.melbourne.telstra.net [203.50.11.91]
    13 247 ms 235 ms 244 ms bundle-ether12.ken-core4.sydney.telstra.net [203.50.11.12]
    14 248 ms 240 ms 251 ms bundle-ether1.ken39.sydney.telstra.net [203.50.6.146]
    15 230 ms 235 ms * high985158.lnk.telstra.net [139.130.72.178]
    16 233 ms 234 ms 234 ms unknown.hwng.net [173.245.208.222]
    17 237 ms 229 ms 240 ms syd.valve.net [103.10.125.1]

    Trace complete.

    There was a period of time where I was getting sub-200 to the AU servers too, but don't have a traceroute to see the differences. There's actually a direct link from Indonesia to WA so technically it shouldn't need to go through Singapore.

    e.g.

    Tracing route to voice.fivefingerdiscount.org [203.188.155.70]
    over a maximum of 30 hops:

    1 1 ms 1 ms 2 ms 192.168.1.1
    2 18 ms 20 ms 62 ms 10.8.248.1
    3 44 ms 65 ms 31 ms be4-cg03-pe03.fast.net.id [202.73.96.73]
    4 75 ms 39 ms 19 ms be4-cg03-pe03.fast.net.id [202.73.96.73]
    5 107 ms 31 ms 45 ms fm-dyn-111-95-245-2.fast.net.id [111.95.245.2]
    6 32 ms 55 ms 49 ms p9326.sgw.equinix.com [202.79.197.74]
    7 113 ms 124 ms 94 ms pos-0-2-0.bdr01.per02.wa.VOCUS.net.au [114.31.206.140]
    8 79 ms 71 ms 116 ms ge-0-0-0-17.cor02.per02.wa.VOCUS.net.au [114.31.206.92]
    9 81 ms 95 ms 89 ms ten-0-1-0-0.cor01.per02.wa.VOCUS.net.au [114.31.206.80]
    10 95 ms 86 ms 92 ms ge-0-0-0.bdr02.per02.wa.VOCUS.net.au [114.31.206.87]
    11 88 ms 79 ms 87 ms as9820.wa.VOCUS.net.au [114.31.207.134]
    12 84 ms 97 ms 91 ms per-quadlv0-core02.perthix.net [203.188.144.242]
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.

  5. #105
    You should choose servers located at Valve Singapore.
    Quote Originally Posted by callizer View Post
    from Jakarta, Indonesia.
    My friends with the same ISP can get decent under 200 ping, don't know why I can't.

    Tracing route to syd.valve.net [103.10.125.1]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.1.1
    2 9 ms 8 ms 8 ms 10.142.224.1
    3 12 ms 18 ms 13 ms be4-cg03-pe03.fast.net.id [202.73.96.73]
    4 13 ms 14 ms 11 ms be4-cg03-pe03.fast.net.id [202.73.96.73]
    5 22 ms 28 ms 22 ms fm-dyn-111-95-246-209.fast.net.id [111.95.246.209]
    6 23 ms 21 ms 22 ms 203.208.192.153
    7 23 ms 34 ms 25 ms 203.208.166.61
    8 91 ms 31 ms 31 ms 203.208.166.182
    9 250 ms 223 ms 222 ms i-0-2-0-0.siko02.bi.telstraglobal.net [202.84.219.38]
    10 218 ms 221 ms 238 ms i-0-2-0-0.siko02.bi.telstraglobal.net [202.84.219.38]
    11 220 ms 282 ms 312 ms i-0-5-0-1.sydp-core02.bx.telstraglobal.net [202.84.144.25]
    12 333 ms 281 ms 283 ms tengige0-2-0-7.pad-gw2.sydney.telstra.net [203.50.13.85]
    13 286 ms 281 ms 279 ms tengige0-2-0-7.pad-gw2.sydney.telstra.net [203.50.13.85]
    14 286 ms 287 ms 291 ms bundle-ether1.ken39.sydney.telstra.net [203.50.6.146]
    15 287 ms 299 ms 279 ms high985158.lnk.telstra.net [139.130.72.178]
    16 281 ms 285 ms 286 ms unknown.hwng.net [173.245.208.222]
    17 277 ms 279 ms 285 ms syd.valve.net [103.10.125.1]

    Trace complete.

  6. #106
    What is your IP address
    Quote Originally Posted by Corthalis View Post
    Same as the above.

    Tracing route to syd.valve.net [103.10.125.1]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms 192.168.1.1
    2 11 ms 11 ms 9 ms 10.8.248.1
    3 14 ms 19 ms 11 ms be4-cg03-pe03.fast.net.id [202.73.96.73]
    4 17 ms 71 ms 23 ms be4-cg03-pe03.fast.net.id [202.73.96.73]
    5 22 ms 29 ms 40 ms fm-dyn-111-95-246-209.fast.net.id [111.95.246.209]
    6 29 ms 30 ms 35 ms ix-7-0-1-0.tcore2.SVW-Singapore.as6453.net [180.87.15.229]
    7 34 ms 29 ms 142 ms 180.87.15.218
    8 88 ms 30 ms 43 ms i-1-2-0.istt-core01.bi.telstraglobal.net [202.84.243.113]
    9 80 ms 102 ms 82 ms i-0-2-0-0.pthw-core01.bx.telstraglobal.net [202.84.144.141]
    10 240 ms 410 ms 257 ms tengige0-2-0-7.wel-core3.perth.telstra.net [203.50.13.225]
    11 251 ms 236 ms 239 ms bundle-ether7.fli-core1.adelaide.telstra.net [203.50.11.18]
    12 245 ms 244 ms 239 ms bundle-ether9.win-core1.melbourne.telstra.net [203.50.11.91]
    13 247 ms 235 ms 244 ms bundle-ether12.ken-core4.sydney.telstra.net [203.50.11.12]
    14 248 ms 240 ms 251 ms bundle-ether1.ken39.sydney.telstra.net [203.50.6.146]
    15 230 ms 235 ms * high985158.lnk.telstra.net [139.130.72.178]
    16 233 ms 234 ms 234 ms unknown.hwng.net [173.245.208.222]
    17 237 ms 229 ms 240 ms syd.valve.net [103.10.125.1]

    Trace complete.

    There was a period of time where I was getting sub-200 to the AU servers too, but don't have a traceroute to see the differences. There's actually a direct link from Indonesia to WA so technically it shouldn't need to go through Singapore.

    e.g.

    Tracing route to voice.fivefingerdiscount.org [203.188.155.70]
    over a maximum of 30 hops:

    1 1 ms 1 ms 2 ms 192.168.1.1
    2 18 ms 20 ms 62 ms 10.8.248.1
    3 44 ms 65 ms 31 ms be4-cg03-pe03.fast.net.id [202.73.96.73]
    4 75 ms 39 ms 19 ms be4-cg03-pe03.fast.net.id [202.73.96.73]
    5 107 ms 31 ms 45 ms fm-dyn-111-95-245-2.fast.net.id [111.95.245.2]
    6 32 ms 55 ms 49 ms p9326.sgw.equinix.com [202.79.197.74]
    7 113 ms 124 ms 94 ms pos-0-2-0.bdr01.per02.wa.VOCUS.net.au [114.31.206.140]
    8 79 ms 71 ms 116 ms ge-0-0-0-17.cor02.per02.wa.VOCUS.net.au [114.31.206.92]
    9 81 ms 95 ms 89 ms ten-0-1-0-0.cor01.per02.wa.VOCUS.net.au [114.31.206.80]
    10 95 ms 86 ms 92 ms ge-0-0-0.bdr02.per02.wa.VOCUS.net.au [114.31.206.87]
    11 88 ms 79 ms 87 ms as9820.wa.VOCUS.net.au [114.31.207.134]
    12 84 ms 97 ms 91 ms per-quadlv0-core02.perthix.net [203.188.144.242]
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.

  7. #107
    Basic Member
    Join Date
    Apr 2012
    Posts
    4
    Quote Originally Posted by eclubmalaysia View Post
    What is your IP address
    139.193.139.216

    I normally play in Singapore which is fine, but playing with my AU friends is not a pleasant experience when the ping is close to 300. A lot of the AU ISPs on the east coast have terrible routing to SEA so that's not an option either. There must have been some changes made to the routing over the past few months as I used to get close to 300, then the routing got fixed to sub 200, and now it's back to close to 300 again.

  8. #108
    Basic Member
    Join Date
    Apr 2012
    Posts
    205
    Quote Originally Posted by eclubmalaysia View Post
    You should choose servers located at Valve Singapore.
    I know, but that's not my point. I want to play with my friends in Australia.

  9. #109
    Basic Member
    Join Date
    Jul 2013
    Posts
    5
    Australian TPG user here. Have similar problem, ping was stable (around 120ms) but was frame skipping, missing animation and stuttering. I'm really hoping for a fix for this soon as it came along in the last patch. Did anyone have any luck phoning TPG? Their customer service is disgraceful so I cant imagine they would've budged.

  10. #110
    Valve Developer
    Join Date
    Nov 2011
    Posts
    523
    Singtel is now online. I'll check on the route. I may still need to do some tuning to make it work.

    Quote Originally Posted by mwccl View Post
    Milton, will this ever happen? Its about a month since you said that.

    Cheers.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •